NHTSA ID Number: 11719367
Incident Date: 2026-02-19
Manufacturer's Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CR-V
Model Year: 2023
9999 If Unknown Or N/A
Vehicle Identification Number: 7fars6h9xpe
Vehicle Mileage At Failure:
Vehicle Speed: 17
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: La Mesa, CA
Summary of Complaint
While driving on the freeway in the rain (on 2/19/2026), my vehicle started braking of its own accord. Emergency brake lights flashed on the dash board and the vehicle came to a full stop while traffic was moving on the freeway. [There had been previous incidents of warning "Brake" lights flashing without cause, never a sudden stop; spontaneous]. During my <15 mile commute, the vehicle did this x5 times. After the 4th incident, a new pop up warning appeared: "Collision Mitigation braking system problem. See your dealer. " I took a photo of this warning light and drove to the closest dealership. The unwarranted braking problem happened again while on the freeway. When I arrived at the dealership, at first they said "there's no problem. " I showed them the photo, they reluctantly checked in my vehicle for diagnostics and informed me that I would have to pay for the diagnostician. The safety of myself and other California drivers was put at risk by this malfunctioning braking system. I was unable to over ride a warning, the vehicle braked unexpectedly in the middle of the freeway. Mossy Honda dealership did not offer me a loaner vehicle nor a ride home. When I asked, I was told that they might be able to rent a vehicle to me if someone was still around to do so. Cost =$50/ day. I lost a day of work to deal with this issue. I had to call the dealership for an update. The vehicle was inspected by a certified Honda technician at Mossy Honda of Lemon Grove. The technician informed me that Honda's policy is to realign the system. The honda technician asked if the vehicle was recently hauling a heavy load that could have ruined the alignment. I have not. It seems the dealership wants to blame me for this safety issue. If there are follow up issues, I am advised to return to the dealership for assistance. The dealership did not offer a ride, nor apologies. They have not provided an updated Cost estimate for this alignment or any needed follow up repairs.
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Complaint 11719367 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2026-02-19
(YYYY-MM-DD)
Date Added To File: 2026-02-20
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2026-02-20
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = Hybrid Electric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
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