NHTSA ID Number: 11720797
Incident Date: 2026-02-26
Manufacturer's Name: Ford Motor Company
Vehicle/Equipment Make: LINCOLN
Vehicle/Equipment Model: MKC
Model Year: 2019
9999 If Unknown Or N/A
Vehicle Identification Number: 5lmcj3d9xku
Vehicle Mileage At Failure:
Vehicle Speed: 5
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Moncks Corner, SC
Summary of Complaint
Purchased a 2019 Lincoln MKC from Mazda and Stokes on Ashley phosphate in North Charleston, South Carolina. I was told that the vehicle had recalls and they identify the recalls about the battery and the rear camera when I asked was there anything else wrong with the vehicle, they said no when I drove the vehicle home after a few days the engine light came on. After doing some diagnostics at the dealership, it will discovered that there was a misfire in the engine. They did a complementary repair. It took a couple of days when I received the vehicle. I took it home and after about a week, the engine light came back on for the same problem after further diagnostic come to find out that if this problem persist is because of coolant intrusion come to find out that this is common among engines that are 2.0 L Eco boost engine engines in the 2019 Lincoln MKC. I am making a complaint because I found out also that I will not get reimburse my money. Neither will they take the vehicle back. I called the Lincoln dealership and they will not do a Goodwill repair so I purchased a car about three weeks ago with them, knowing this problem and did not disclose it to me or told me about it cause this is common knowledge for this vehicle and they sold it to me and now I have payments on a broke vehicle, which I can’t afford $11,000 new engine or a long block.
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Complaint 11720797 Documents
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- 1 GALLON ENGINE ANTIFREEZE/COOLANT: Fully compatible with...
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- Pre-mixed orange formula is ready-to-use in a 50/50 ratio...
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2026-02-26
(YYYY-MM-DD)
Date Added To File: 2026-02-26
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2026-02-26
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = Hybrid Electric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
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