NHTSA ID Number: 11728644
Incident Date: 2026-03-03
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: RAM
Vehicle/Equipment Model: 1500
Model Year: 2019
9999 If Unknown Or N/A
Vehicle Identification Number: 1C6RR7LM7KS
Vehicle Mileage At Failure:
Vehicle Speed: 0
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Saint Louis, MO
Summary of Complaint
Went to do the 10000 mile maintenance, after the oil change and changing all the filters. The truck wouldn’t start, had a mechanic look at it and he said it’s a faulty fuel pump. Called the dealership as there is a recall for that part and it was serviced less than two years ago. So it’s covered under that and the recall warranty. The dealership is refusing to fix the truck, Chrysler customer care in Canada says it’s the U.S. office’s problem and they have to do it. U.S. office says I have to find a broker to switch the marketplace to the U.S.. Have called 40 places and no one including the dealerships knows what they are talking about with the broker. So now I have a truck I’ve owned for less than six months that needs possibly a 3000 dollar repair. That they should be doing free of charge.
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Complaint 11728644 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2026-03-03
(YYYY-MM-DD)
Date Added To File: 2026-04-01
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2026-04-01
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
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