Date: 2018-04-23
Daimler Trucks North America, LLC
NHTSA Action Number: AQ18002
Components: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Subject: Daimler Trucks North America Recalls
Opened From: 2018-04-23 - 2024-07-11
Summary
On April 23, 2018, the National Highway Tran??c Safety Administration (GǣNHTSAGǥ) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls n??led by Daimler Trucks North America, LLC (GǣDTNAGǥ). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to resolve NHTSAG??s assertions that certain recalls within the scope of AQ18002 were untimely, DTNA failed to timely submit certain manufacturer communications to NHTSA, and DTNA failed to submit n??eld reports to NHTSA as required. As part of the Consent Order, DTNA agreed to a total civil penalty of thirty million dollars ($30,000,000), of which ten million dollars ($10,000,000) was paid on January 12, 2021. Also, of that total civil penalty, DTNA agreed to spend n??ve million dollars ($5,000,000) on the specin??c performance obligations to develop advanced data analytics capabilities to enhance its ability to detect and study emerging safety-related defect trends on its vehicles (GǣSafety Data Analytics infrastructureGǥ) and an advanced data analytics and reporting platform that integrates data on emerging safety-related defect trends on its vehicles and recall lessons learned (GǣSafety Communications PlatformGǥ). The Consent Order also held n??fteen million dollars ($15,000,000) of the civil penalty in abeyance pending DTNAG??s satisfactory completion of the requirements of the Consent Order, and its compliance with the Safety Act, and regulations thereunder. NHTSA and DTNA agreed to a two-year term for the Consent OrderG??with an option for NHTSA to extend the Consent Order for an additional year, if warranted. In the Consent Order, DTNA agreed to numerous performance obligations, including monthly meetings with NHTSA to discuss potential safety issues, recent manufacturer communications, and recall decision-making, among other things; quarterly meetings with NHTSA to discuss DTNAG??s progress on the performance obligations under the Consent Order, including the Safety Data Analytics infrastructure and Safety Communications Platform, and any issues related to compliance with the Consent Order, Safety Act, or regulations; development of written procedures and employee training materials to help DTNA comply with its legal obligations to timely identify and report safety defects and noncompliances, submit complete and accurate recall n??lings, and timely submit manufacturer communications and n??eld reports to NHTSA; and identifying and reporting previously unreported manufacturer communications and n??eld reports. Also, via the Consent Order, DTNA acknowledged that the failure or inability to identify a specin??c root cause, develop an adequate remedy or repair, or conn??rm the an??ected population of vehicles are not bases for delaying n??ling a recall with NHTSA. On December 22, 2022, NHTSA extended the Consent Order for a term of one year due to concerns about DTNAG??s compliance with its recall-related obligations. Specin??cally, NHTSA expressed concerns about the completeness of DTNAG??s recall reports and issues identin??ed with owner notin??cation letters during the term of the Consent Order, as well as the length of time that DTNA took to consider a straightforward noncompliance issue before n??ling a recall and DTNAG??s interactions with NHTSA during the term of the Consent Order. NHTSA addressed these concerns with DTNA during the third year of the Consent Order. The extended term of the Consent Order expired on December 28, 2023. Based on the Consent Order, this investigation, AQ18002, is closed. Closure of this AQ has no bearing on the terms of the Consent Order or DTNAG??s ongoing legal obligations, and it does not represent a determination by NHTSA as to DTNAG??s performance under the Consent Order.
Investigation Documents
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