Loading...

NHTSA ID Number: 11024324

Manufacturer Communication Number: 18-NA-180

TSB/Document Date: 2025-10-16


Summary

This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.


If the PDF is very large, it may not load in the preview below.

Download PDF [173.30 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


SaleBestseller No. 1
Autel Scanner MaxiCOM MK808S: 2026 Bidirectional Tool as MX808S MK808BT Pro M808Z, Work as MaxiCheck MX900 MK900BT, 28+ Service, 3000+ Active Tests, All System OBD2 Diagnostics, OS 11, 10X Faster
  • 💝【Questions? We’re Here Anytime】MK808S is a...
  • 🔥🔥🔥【2026 NEWLY RELEASED BI-DIRECTIONAL...
  • 【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel...
  • 【ALL SYSTEM DIAGNOSTICS, FACTORY-LEVEL SCANNER】The...
  • 【AUT0 SCAN & AUT0V1N, 10X FASTER】How much have you spent...
SaleBestseller No. 2
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...

This product presentation was made with AAWP plugin.


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: 18-NA-180

Replacement Service Bulletin Number:

MFR Communication Date: 2025-09-04

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



5030410 (Section)

$500.00 U.S.
$624.00 Canada
(Battery)
$250.00 (Section)

2022-2023 ChevroleteBay logo
Bolt EUV

Drive Motor Battery Replacement

18-NA-236
19-NA-194

5031030 (Battery)
5030410 (Section)

$500.00 U.S.
$624.00 Canada
(Battery)
$250.00 (Section)

2017-2022 ChevroleteBay logo
Bolt EV/EUV

Drive Motor Battery Replacement
Part Warranty

22-NA-119

5031030 (Battery)
5030410 (Section)

$500.00 U.S.
$624.00 Canada
(Battery)
$250.00 (Section)

2023- 2026 CadillaceBay logo
LYRIQ

High Voltage Drive Motor Battery

23-NA-217

5031630 (Battery)

$500.00 U.S.
$624.00 Canada
(Battery)

2025-2026 CadillaceBay logo
OPTIQ

High Voltage Drive Motor Battery

23-NA-217

5031630 (Battery)

$500.00 U.S.
$624.00 Canada
(Battery)

2025-2026 CadillaceBay logo
Escalade IQ / IQL

High Voltage Drive Motor Battery

23-NA-202

5031630 (Battery)

$500.00 U.S.
$624.00 Canada
(Battery)

2022-2026 GMCeBay logo
HUMMEReBay logo EV

High Voltage Drive Motor Battery

23-NA-202

5031630 (Battery)

$500.00 U.S.
$624.00 Canada
(Battery)

2024-2026 GMCeBay logo
HUMMEReBay logo EV SUV

High Voltage Drive Motor Battery

23-NA-202

5031630 (Battery)

$500.00 U.S.
$624.00 Canada
(Battery)

2024-2026 ChevroleteBay logo
Silverado EV

High Voltage Drive Motor Battery

23-NA-202

5031630 (Battery)

$500.00 U.S.
$624.00 Canada
(Battery)

2024-2026 GMCeBay logo
Sierra EV

High Voltage Drive Motor Battery

23-NA-202

5031630 (Battery)

$500.00 U.S.
$624.00 Canada
(Battery)

2024-2026 ChevroleteBay logo
Blazer EV

High Voltage Drive Motor Battery

23-NA-217

5031630 (Battery)

$500.00 U.S.
$624.00 Canada
(Battery)

2024-2026 ChevroleteBay logo
Equinox EV

High Voltage Drive Motor Battery

23-NA-217

5031630 (Battery)

$500.00 U.S.
$624.00 Canada
(Battery)

2017-2023 ChevroleteBay logo
Bolt EV

Page 4
Applicable Vehicles

2022-2026 BrightDrop
Zevo 600

September, 2025
Component

Bulletin No.: 18-NA-180
Bulletin Number

High Voltage Drive Motor Battery

23-NA-202

Labor Operation
(Refer to LTG for
Published Times)

Net / Admin
Allowance*

5031630 (Battery)

$500.00 U.S.
$624.00 Canada
(Battery)

2024-2026 BrightDrop
Zevo 400

High Voltage Drive Motor Battery

23-NA-202

5031630 (Battery)

$500.00 U.S.
$624.00 Canada
(Battery)

2024-2026 ChevroleteBay logo
Corvette E-Ray

High Voltage Drive Motor Battery

23-NA-217

5031630 (Battery)

N/A

*An additional $20 administrative allowance for processing the exchange may be added to the listed amount.

Battery Returns and Core Non-Return Fee
The expeditious return of existing Lithium-Ion battery packseBay logo/modules is imperative for purposes of:
• Ensuring proper root cause analysis for future product improvements.
• Reducing potential environmental impact by allowing GM or its vendors to properly remanufacture or recycle the
returned Lithium-Ion battery packseBay logo/modules.
• Promoting consumer and dealership technician safety by returning these Lithium-Ion battery packseBay logo/modules to
properly trained individuals for repair, reconditioning or recycling.
• Creating additional supply of remanufactured Lithium-Ion battery packseBay logo/modules to address increasing demand.
If a dealer does not return the Lithium-Ion battery packseBay logo/modules removed from the vehicle within 30 days, they will
be charged a core non-return fee in the amount published by GM.

To be considered undamaged, the return battery must meet the following criteria as confirmed by an
authorized GM dealer:
• Has not been involved in a collision resulting in airbag deployment
• Does not have visible external battery damage
• Has not been internally exposed to moisture or coolant (Customer Pay)
• Has not been modified or tampered with outside of GM approved repairs (Customer Pay & Warranty)
• Has been diagnosed with an internal fault (Customer Pay & Warranty)

Storage Guidelines:
Important: The provided crates are intended/rated for reuse and must be handled with care. Do not expose the
crate to rain, snow or any other environment that will cause moisture related damage.
• Store the Lithium-Ion Battery flat.
• Store the Lithium-Ion Battery in an environmentally protected area.
• Maintain the Lithium-Ion Battery at room temperature.
• Protect the Lithium-Ion Battery from exposure to liquids.
• Protect the Lithium-Ion Battery from physical damage.
• Store the Lithium-Ion Battery in a limited-access area.

Bulletin No.: 18-NA-180

September, 2025

Page 5

Warranty Information
Required (Warranty Administrator) – Document the OLD and NEW Battery BINs in the “Correction” field on the
job card. (Per SI service procedure, the technician must record the old and the new Battery BIN on repair order. For
BIN location, see image below)

6769909

Effective January 1, 2024 (U.S.) and February 15, 2024 (Canada), submit the exchange battery packeBay logo/module part
number in the warranty transaction. The new Interim Additional Labor Compensation will be submitted in the Net
Item field.
Labor Operation

Labor Time

Parts

Net / Admin Allowance

Use Labor Operation in
Applicable Bulletin or
Labor Time Guide

Use Published Labor Time in Applicable
Bulletin or Labor Time Guide

Enter Lithium-Ion
Battery PackeBay logo
Part Number

Submit Interim Additional Labor
Compensation*

*Add an additional $20 allowance for processing the return of the battery/battery section(s).

To the extent the contents of this bulletin conflict with the terms set forth in previous Lithium-Ion bulletins issued by
GM (including all administrative allowance references), the terms of this bulletin will govern.

Version Information
Version

18

Modified

Released May 25, 2018
Revised March 20, 2019 – Revised the Subject, added Model Year 2019 BuickeBay logo LaCrosse
and changed the “status” of the 2018-2019 BuickeBay logo LaCrosse, 2016-2018 ChevroleteBay logo Malibu,
2016-2018 ChevroleteBay logo Silverado and 2016-2018 GMCeBay logo Sierra that were previously
categorized as “Yes” in the On TAC Restriction column to “No.” Added 2017-2019
ChevroleteBay logo Bolt EV Battery Section Labor Operation and Net / Admin Allowance
information and remove PIC6194 and PIT5513.
Revised April 28, 2020 – Added the 2020 Model Year and updated the information under
High Voltage BatteryeBay logo Exchange Process and Transaction Submission Information,
Reference Information Table and Battery Returns sections.
Revised October 21, 2021 – Added the 2021–2022 Model Years and updated the
ChevroleteBay logo Volt, Bolt/Bolt EUV information in the Reference Information table.
Revised August 31, 2022 – Added the 2023 Model Year, updated Important statement
and Reference Information Table.
Revised October 27, 2022 – Updated Important statement and added additional bulletin
references in the Reference Information table.
Revised January 18, 2023 – Updated the U.S. Dealers Speirs New Technologies Battery
Service Center phone number.
Revised January 01, 2024 – Added 2024 Model Year and Updated Reference Table.

Page 6

September, 2025

Bulletin No.: 18-NA-180

Revised January 08, 2024 – Verbiage Corrections.
Revised February 01, 2024 – Added New Interim Additional Labor Compensation
section, added return battery information under Battery Returns and Core Non-Return
Fee section, added an Important statement under Storage Guidelines and updated information in Net / Admin Allowance column of Warranty information.
Revised February 16, 2024 – Updated effective date for Canada in the first paragraph
and under Warranty Information and added the Corvette E-Ray information to the
Reference Information table.
Revised April 19, 2024 – Added Warranty Administrator statement to Warranty
Information.
Revised August 20, 2024 – Added the 2025 Model Year, updated the date under New
Interim Additional Labor Compensation, and added applicable vehicles to the reference
information table.
Revised November 21, 2024 – Added CadillaceBay logo Escalade IQ and supporting information
and updated Warranty Information.
Revised December 12, 2024 – Added CadillaceBay logo OPTIQ and supporting information.
Revised January 13, 2025 – Updated the New Interim Additional Labor Compensation
date for review to June 30th, 2025.
Revised May 14, 2025 – Added the 2026 CadillaceBay logo Escalade IQ / IQL.
Revised September 04, 2025 – Updated the Interim Additional Labor Compensation Date
from June 30, 2025 to December 31, 2025.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job
properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION

12


Bestseller No. 1
THINKCAR Bidirectional Scan Tool, THINKSCAN 689BT All System Automotive Diagnostic Tool, Bi Directional OBD2 Scanner with ECU Coding, 34 Services, FCA Autoauth, CANFD and DoIP, Wireless Update
  • [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way, and we’ll provide a solution within 24 hours. THINKSCAN 689BT Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
  • [Good News] THINKSCAN 689BT is the most competitive automotive scan tool to date, offering wireless updates with no subscription fees(valued 500Buc.ks) . With all the features of THINKTOOL PD8,PRO, built on Android 10 platform with 4-core CPU, 4GB RAMeBay logo and 64GB ROM, serving up to 5X faster than older MAX/MINIeBay logo/PLUS vehicle scanners, no more slow and delayed feedbacks, it's time to update your garage tool.
  • [Big Money Saver] Premium THINKSCAN 689BT Wireless Diagnostic Scanner, save up to 400USD per year, includes all useful features: Full bi-directional controls, ECU coding, 34+ services, OEM all system diagnostics, Worldwide vehicles coverage, CAN FD & DoIP, FCAeBay logo AutoAuth(The 689BT only provides a login and purchase portal, and users are required to register for an FCAeBay logo account and pay a membership fee in order to perform the relevant automotive diagnostics)
  • [3000+ Active Tests]Active testing is one of the most useful features in automotive maintenance and greatly improves mechanic efficiency. THINKCAR 689BT bidirectional scanner can send action commends to vehicle sub-systems or components for active test without using vehicle controls. It can perform various tests such as: EVAP Test, Fuel Trim Reset, Injector Buzz Test, Window/ Mirror/ Door Lock Test, Pump and Value Tests, etc. Get functions from "Diagnose>Car Model>System>Active Test".
  • [Hot Advanced Features] 689BT bidirectional tool newly adds ECU Coding, Power Balance, Flash Hidden Functions, Reset Adaptive Data, Match Replaced Components, Customize OE-Settings. Such as: 1. changing the color of interior lights 2. switching on/off the auto hold, 3. customizing dash kits 4. activating the auto side mirror folding function 5. disables auto start-stop. Note: Coding functions vary by model&year.
SaleBestseller No. 2
THINKCAR THINKSCAN 689 OBD2 Scanner, Bidirectional Scan Tool with Lifetime Free Update, 34+ Reset, 3000+ Active Test, ECU Coding, PMI, Wired All System Diagnostic Scanner for Cars, CANFD/DOIP, FCA SGW
  • 【Warm Tips】Wired THINKSCAN 689 is connected through a detachable OBDII cable, and we also have added OBD2 Extension Cable (about 60 cm/2 feet) as g ift, enabling customers handling vehicle repairs with ease. Just click "Bundles Item" above to get it.
  • 【Professional Car Diagnostic Tool】Tired of renew fees? Thinkscan 689 scanner provides dealer-level advanced functions for lifetime f.r.e.e update for auto mechanics and repair shops. 34+ Services, 3000+ Active Test, ECU Coding, 140+ Brands Coverage, FCAeBay logo AutoAuth, CANFD&DOIP Protocol, Component Matching, Power Balance, V.A.G Guided, Compatible with Google Chrome integration, etc. With strong hardware backing, 64G Memory, Android 10, 4-core processors, and 4150mAh battery. Thinkscan 689 brings you the best as your daily business helper and never lets you drop the ball!
  • 【Over 34 Reset Service, Adaptation + Relearn + Calibration + Initialization + Matching】Made for workshops, Thinkscan 689 scanner provides 34+ services for worldwide vehicles: such as Gear/SAS/EPB/TPMS/D.P.F/I.M.M.O/BMS/ETS/Oil/Brake/AFS/GEARBOX/SUNROOF/SUS Reset, ABS Bleed, Injector coding, etc. Warm tips: Compatibility may vary on vehicles' model and year, please contact seller before purchase to make sure it works well on your cars.
  • 【Real Active Test】Thinkscan 689 scan tool features over 3000+ full bi-directional control ability, to send commands to vehicle’s systems/components, to verify system input/output without using the vehicle's controls, e.g. turn on the radiator fan, modulate the throttle, open/close windows, operate mirrors, Injector Buz Test, turn on interior&exterior lights, sound horn, test door lock actuators, turn on/off front/rear side ACM Solenoid, Vehicle level position calibration, Wheel Speed Sensor Supply.
  • 【Comprehensive Solutions with Advanced Features】Take your vehicle customization to the next level with the Thinkscan 689's advanced ECU coding capabilities. This scan tool provides power balance, PMI, unlock more new features and enhance performance by activating dormant functions, customizing OE settings, matching replaced components, and reprogramming adaptive data to elevate your driving experience. Note: Compatibility varies by car models, please check before order.
SaleBestseller No. 3
Thinkdiag OBD2 Scanner Bluetooth Full System Bidirectional Diagnostic Scan Tool OE Level Code Reader with ECU Function 15+ Reset Service FCA AutoAuth All Software 1 Year Update Fits for iOS & Android
  • 【15+ Advanced Reset & Calibration Functions】The Thinkdiag scanner provides 15+ professional maintenance functions, including:✔ Oil Reset | ✔ ABS Bleeding | ✔ Injector Coding | ✔ SAS Reset✔ TPMS Reset | ✔ BMS Reset | ✔ Transmission Adaptation | ✔ AFS Reset | ✔ Sunroof Calibration | ✔ Brake Reset | ✔ Suspension Relearn | ✔ Electronic Throttle Relearn | ✔ Seat Calibration | + More reset/relearn/calibrate/adaptive functions under automotive full systems diagnostic menu. Ideal professional OBDII scanner for mechanics and DIY enthusiasts, Thinkdiag delivers factory level diagnostics with adaptive relearn capabilities for precise vehicle servicing.
  • 【Full-System Diagnostics OBD2 Scanner Bluetooth】 Thinkdiag OBD2 Scanner supports all Systems diagnostic function, it can read/clear DTCs, read live data, read control module information, actuation tests and maintenance functions for ECM, BCM, SRS, TCM, BMS, TPMS, SAS, A/C system etc... It works with most car models after 1996, cover more than 120+ car brands. All car make and reset software come with 1 year update without any charge, much valuable and powerful than other scanners in the market.
  • 【Potential Feature Activation】 Thinkdiag diagnose obd2 scanner Bluetooth allows you to match the replaced components with ECU, activate potential functions for BMWeBay logo, for GM, for Benz etc. Adjust some annoying features, adapt vehicle's settings to improve performance. No matter you are private owner or professional technician, Thinkdiag is a powerful and handy scanner in your repair tool list. Potential features activate is not suitable for every car models, please check with us before purchase. This superior function required newest Android OS device, it performs better on Android cell phone.
  • 【Bidirectional Test/Active Test】 Thinkdiag car code reader actuates solenoids and actuators for active testing, send commands to systems/components to test their real-time working status, without using manual vehicle controls which saves much diagnostic time and effort to identify malfunction causes. You can check windows, doors, mirrors, sunroof, fans, fuel pump and other parts working status by actuation test function. Recommend to do reset functions under car make software, and please check the capability before order.
  • 【Intelligent Diagnostic Tool with Auto-VIN】Thinkdiag Bluetooth OBD2 scanner makes your smart phone device become a professional vehicle diagnostic tool, it compatible with Android and iOS system. Auto-VIN function supports the Thinkdiag identifies the most car models automatically, if autovin failed, you can choose car info manually. Full system Vehicle health report will be automatically created after diagnosis, report can be shared. Live Data Stream combined 4-in-1 Graphing+Data Record better for monitoring vehicle performance and analyze the abnormal parameter.

This product presentation was made with AAWP plugin.


Last update on 2026-04-10 / Affiliate links / Images from Amazon Product Advertising API