NHTSA ID Number: 11024340
Manufacturer Communication Number: B540525
TSB/Document Date: 2025-10-16
Summary
A “popping” sound is heard coming from the Roof/B-pillar area when driving over small driveway curbs.
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TSB/Document ID: B540525
Replacement Service Bulletin Number:
MFR Communication Date: 2025-10-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY
MFR Component System:
MFR Component Subsystem:
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10/16/25, 1:39 PM
54 05 25_POPPING SOUND IS HEARD COMING FROM THE ROOF/B-PILLAR
SIB 54 05 25
POPPING SOUND IS HEARD COMING FROM THE ROOF/B-PILLAR
2025-10-08
☐
☐
THIS REPAIR IS MOBILE FRIENDLY
THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY
MODEL
E-Series
G01
G02
Model Description
X3 Sports Activity Vehicle
X4 Sports Activity Coupe
SITUATION
A “popping” sound is heard coming from the Roof/B-pillar area when driving over small driveway curbs.
CORRECTION
Apply blue Loctite to the sunroof cassette
bolts.
The exact locations of the affected bolts
are indicated in the repair instructions
referenced below
PROCEDURE
1. Verify the customer’s concern.
2. Remove the headliner following repair instructions listed in ISTA/AIR 51 44 011.
3. Remove one sunroof cassette bolt at a time and apply blue 242 Loctite.
Torque the sunroof cassette bolt(s) to the proper torque spec listed in COM-AZD-5410
4. Continue to the next bolt with applying the Loctite and the torqueing.
5. Reassemble the vehicle.
6. Allow the Loctite to cure per the container’s instructions (guideline 24 hours) before verifying the repair.
PARTS INFORMATION
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54 05 25_POPPING SOUND IS HEARD COMING FROM THE ROOF/B-PILLAR
When applicable, to determine the part number that applies to the specific vehicle being repaired, enter the
VIN/chassis number into either ETK or AIR, this will consider the specific equipment and/or options that are
fitted to the vehicle.
Part Number
Source locally
Description
Blue 242 Loctite (Varying container sizes)
Quantity
Sublet as needed
Additionally, other materials and small parts that are not specified above, such as fluids, lubricants (in
sublet), one-time use screws, nuts, and seals, which must be replaced or installed (according to the ISTA
repair instructions/ETK/AIR), are to be selected from the Electronic Parts Catalog, and/or other approved
BMW
Group’s resources according to the respective vehicle type. Invoiced these items separately under the
Repair Code listed in this bulletin.
CLAIM INFORMATION
Covered under the terms of the BMW
New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repair Code:
5144123700
Frame of panorama sunroof Loose
Diagnosis
Labor Operation
51 00 001*
Description
Localizing body complaint(s) (Work time)
Labor Allowance
WT FRU
Diagnosis Worktime Flat Rate
2 FRU
Or:
00 58 500*
And, with the diagnosis above that applies to your center together with the performed work below.
Repair
Labor
Operation
Description
Labor Allowance
51 44 011
Removing and installing/replacing headlining (for equipment
specification with panorama roof) (Main work)
As applicable
Removing and installing/replacing headlining (for equipment
specification with panorama roof) (Plusposition work)
As applicable
Work time to remove one sunroof cassette bolt at a time
and apply blue 242 Loctite (Associated work)
5 FRU
Or:
54 44 511
And:
51 99 000
If you are using a Main labor operation code for another repair, then use the Plusposition labor operation
code 51 44 511 instead of 51 44 011.
Work time labor operation codes 51 00 00, 00 58 500, and 51 99 000 are not considered Main labor
operations.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for
documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair
work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.
Sublet – Bulk Supply Material (RO and Claim Comments Required)
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10/16/25, 1:39 PM
Sublet Code 4
54 05 25_POPPING SOUND IS HEARD COMING FROM THE ROOF/B-PILLAR
Reimbursement for the repair-related bulk supply material
(NPN)
See below
Sublet reimbursement calculation No Part Number (NPN)
Locally sourced bulk supplies (Items not available through BMW
NA Only) are reimbursed at the cost of the
proportional quantity used plus 20 percent (WPPM Section 8 Page 25).
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
BMW
Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW
Group AIR application
resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and click on the
“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select
the applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units”
button and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the
“Search” icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
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