Loading...

NHTSA ID Number: 11024346

Manufacturer Communication Number: SC345Z_TSB

TSB/Document Date: 2025-10-17


Summary

TECHNICAL SERVICE BULLETIN: SUBSEQUENT REPAIR ACTION: FRONT MOTOR REDUCTION GEAR ASSEMBLY REPLACEMENT (SC345Z) - This bulletin provides information regarding grinding or whining noise coming from the front motor reduction gear assembly after replacing the oil under SC345 (published in August 2025) on certain 2023-2024MY Niro EV (SG2 EV) vehicles produced from December 12, 2022 through February 7, 2024 and EV6 (CV) vehicles produced from December 14, 2022 through February 22, 2024. In rare cases, the front motor reduction gear assembly may exhibit noise after having the oil replaced.


If the PDF is very large, it may not load in the preview below.

Download PDF [411.58 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


SaleBestseller No. 1
Valvoline MaxLife High Mileage 5W-30 Synthetic Blend Motor Oil 5 Quart
  • Formulated for engines with 75,000 miles or more, Valvoline...
  • Delivers 20% better wear protection and 15% better sludge...
  • Extra detergents safeguard against friction, corrosion and...
  • Advanced friction-fighting additives help maximize...
  • Provides performance benefits for high mileage, new and...
SaleBestseller No. 2
Valvoline Advanced Full Synthetic SAE 0W-20 Motor Oil 5 QT
  • Advanced protection against the four main causes of engine...
  • Delivers 40% stronger wear protection than industry...
  • Provides 15% better deposit defense vs. industry standards...
  • Up to 2.5X better heat protection vs. industry standards to...
  • Engineered for excellent low-temperature flow, reducing...

This product presentation was made with AAWP plugin.


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: SC345Z_TSB

Replacement Service Bulletin Number:

MFR Communication Date: 2025-10-09

MFR Internal Campaign ID/Software Version: SC345Z

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System: Subsequent Repair Action

MFR Component Subsystem:


Previous TSB

Next TSB



GROUP

MODEL

Subsequent Repair

2023-2024MY

Action

Niro EV (SG2 EV) and
EV6 (CV)

NUMBER

DATE

SC345Z

October 2025

SUBSEQUENT REPAIR ACTION
SUBJECT:

FRONT MOTOR REDUCTION GEAR ASSEMBLY
REPLACEMENT (SC345Z)

This bulletin provides information regarding grinding or whining noise coming from the front motor reduction
gear assembly after replacing the oil under SC345 (published in August 2025) on certain 2023-2024MY Niro
EV (SG2 EV) vehicles produced from December 12, 2022 through February 7, 2024 and EV6 (CV) vehicles
produced from December 14, 2022 through February 22, 2024. In rare cases, the front motor reduction gear
assembly may exhibit noise after having the oil replaced. Follow the procedure outlined in this publication to
replace front motor reduction gear assembly with a new part on the applicable vehicle. Before conducting the
procedure, verify that the vehicle is included in the list of affected VINs.

 NOTICE
Repair status for a VIN is provided on KDealer+ (Service → Warranty Coverage → Warranty
Coverage Inquiry → Campaign Information). Not completed Recall / Service Action reports are
available on KDealer+ (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report),
which includes a list of affected vehicles.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
KiaeBay logo America, Inc. Internal Use Only

Page 2 of 7
SUBJECT:

FRONT MOTOR REDUCTION GEAR ASSEMBLY REPLACEMENT (SC345Z)

Flowchart:
Before Proceeding: The affected vehicle has previously completed campaign SC345 Front Reduction
Gear Unit Oil Replacement and is now confirmed to have whining or grinding noise coming from the
Front Motor Reduction Gear Unit.

Vehicle In
Front Motor Reduction Gear Unit Noise
after SC345 was completed.

YES

Source of grinding or whining noise verified
by the technician to come from the
Front Motor Reduction Gear Unit?

NO

YES

REQUEST PWA APPROVAL

Attach Video
Open Techline PWA

NO

Other noise, not related to
SC345. TSB is not applicable.

YES
Replace the
Front Motor Reduction Gear Unit Assy
Page 3.

Vehicle Out

Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SC345Z Niro EV (SG2 EV), EV6 (CV)KiaeBay logo
October
America,2025
Inc. Internal Use Only

Page 3 of 7
SUBJECT:

FRONT MOTOR REDUCTION GEAR ASSEMBLY REPLACEMENT (SC345Z)

Repair Procedure:
DANGER
When performing this procedure, follow all EV battery safety precaution procedures found in the
“General Information → General Safety Information and Caution” chapter in the Shop Manual on
KGIS and wear all required Personal Protection Equipment (PPE). Failure to follow the safety
instructions may result in serious electrical injuries.
1.

Replace the front motor gear drive unit by
referring to “Motor and Reduction Gear
System → Front Motor and Reduction Gear
Assembly → Removal/Installation” in the
applicable Shop Manual on KGIS.

 IMPORTANT
Follow the instructions on KGIS and
refer to the Warning, Caution, and
Notice boxes. Replace the applicable
non-reusable parts included in this
bulletin.
2.

Verify

normal

vehicle

operation

SG2 EV Front Motor Gear Drive Assy show for reference only.

*Note: The new Front Motor Gear Drive Unit is
pre-filled with gear oil PN UM022 CH269.

after

replacement is completed.

Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SC345Z
Niro EV (SG2 EV), EV6 (CV) October 2025
KiaeBay logo America, Inc. Internal
Use Only

Page 4 of 7
SUBJECT:

FRONT MOTOR REDUCTION GEAR ASSEMBLY REPLACEMENT (SC345Z)

AFFECTED VEHICLE RANGE:
Model

Production Date Range

Niro EV (SG2 EV)

December 12, 2022 to February 7, 2024

EV6 (CV)

December 14, 2022 to February 22, 2024

REQUIRED TOOL:
Tool Name

Part Number

Engine Fixture (Adapter)

09200 4X000

Figure

Comments
Shop

REQUIRED PART: NIRO EV (SG2 EV)
Part Name

Part Number

Front Motor Gear Drive Unit

Figure

Qty.

Comments

36501 0EDA0

1

Pre-filled with oil*

Lock Nut – Tie Rod End

55259 2M000

2

Split Pin – Tie Rod End

57799 4D200

2

Split Pin – Ball Joint

54566 3M500

2

Lock Nut – Driveshaft

49551 3X000

2

Clip - Driveshaft Clip

49557 F2000

2

Drive & Inner Shaft

BoltU-Joint

56415 L1000

1

Steering

Lower Arm

N/A
Bolt – Roll Rod Bracket

21920 A7000

1

Bolt – Front Lower Arm

55117 AA100

4

Nut – Front Lower Arm

54559 1F000

2

Gasket – Inverter

366G1 0EJA0

1

Service Output

Gasket – Inverter

366G2 0EJA0

1

Service Input

Gasket – Inverter Assembly

366G9 0EJA0

1

Coolant (Gal.)

UM020 CH263

5 Gal.

=14.5 L

*Note: The Niro EV Front Motor Gear Drive Unit is pre-filled with gear oil PN UM022 CH269.
(Max. Fill Capacity is 2.3 liters)

Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SC345Z Niro EV (SG2 EV), EV6 (CV)KiaeBay logo
October
America,2025
Inc. Internal Use Only

Page 5 of 7
SUBJECT:

FRONT MOTOR REDUCTION GEAR ASSEMBLY REPLACEMENT (SC345Z)

REQUIRED PART: EV6 (CV)
Part Name

Part Number

12


SaleBestseller No. 1
OTOFIX D1 Lite 2026 Bidirectional Scan Tool, Bluetooth OBD2 Scanner Diagnostic Tool, 2 Years Free Update, 38+ Services, CANFD & DoIP Protocols, All System Diagnoses, ABS Bleeding, Auto VIN
  • 🎉[OTOFIX D1 Lite, Perfect Cost-effective Diagnostic Tool]: OTOFIX D1 Lite, a newest bidirectional scan tool from OTOFIX company, is a great choice for DIYers and repair shops. 👉This obd2 scanner diagnostic tool packs all practical functions: OE level all systems diagnoses, Bi-Directional Control, 38+ reset services fixing 99% of common problems, support DoIP & CANDF protocols and FCAeBay logo AutoAuth, high-end hardware configuration. Worldwide vehicles and 🔥2 Years Free Updating🔥 covered.
  • 🎉[Bi-Directional Scan Tool, Active Test]: OTOFIX D1 Lite bluetooth obd2 scanner can also command ECUs and monitor the operation of the actuators to track down the problems of certain parts, like windows, sunroof, wipers, fuel pumps, etc., saving repair time & trouble. This makes OTOFIX D1 Lite the most cost-effective bidirectional scan tool.
  • 🎉[2026 Newest, 38+ Hot Reset Functions]: Equipped with 38+ reset functions in one, the OTOFIX D1 lite automotive scanner diagnostic tool allows you to troubleshoot 99% of common vehicle problems. You can use this car diagnostic scanner holding enough functions to easily repair common vehicle models in your repair shops. Including Oil Reset, Injector Coding, Throttle, DPF Reset, SCR Reset, Gear Learning, Clutch Learning, Suspension, etc. Note* Reset functions vary by model.
  • 🎉[OE Level Full Systems Diagnostics]: Unlike the 2-system and 4-system diagnostic tools, the OTOFIX auto scan tool can complete comprehensive system diagnostics within 5 minutes. It accesses and scans all available onboard systems like for Engine /AT /ABS /EPB /BMS /TPMS /SRS /SAS /Audio System /BCM /Air Conditioning / etc., to read & clear codes, view live data, and check ECU information. Note: Active test is not involved.
  • 🎉[Powerful Hardware Configuration]: Designed with a fashion appearance & a 7” touchscreen and a weight of 463g, this OTOFIX D1 Lite OBD2 diagnostic scanner scan tool is convenient for everywhere and easy to use & store. Android9.0 OS and 2+64GB memory enhance multi-task smoothness and diagnostic operation, no more wasting too much time. 5800mAh battery allows hours-lasting use. WiFi & VCI1 also bring faster communication for your diagnostics.
SaleBestseller No. 2
OTOFIX D1 Lite Bidirectional Scan Tool with 2-Year Free Updates, 2026 New All System Automotive Diagnostic Scanner, 38+ Reset Services, FCA AutoAuth, Active Test, CANFD&DOIP, Auto VIN
  • 🏆【2026 TOP OBD2 Scanner Diagnostic Tool】OTOFIX D1 Lite wireless obd2 scanner has upgraded hardware configuration and car coverage. The newly upgraded D1 Lite with 🔥OS Android 9.0🔥1.5Ghz 4 core high efficiency processor🔥2GB RAMeBay logo+64GB ROM large storage🔥5800mAh large battery, more stable and longer lasting diagnostics🔥 38+ Reset🔥action tests🔥full system diagnostic🔥Supports MV105 endoscope🔥21+ Language Supports🔥100000+ vehicle coverage to meet all your daily maintenance needs.
  • 👍【Bi-Directional Control / Active Test】D1 Lite obd2 scanner has bidirectional control(worth $300+), which is the most beloved feature among mechanic. If your headlights or car windows are broken, going to a repair shop will cost a lot of money. You can use D1 Lite to send execution commands to the ECU module and identify the repair status. Such as ABS, car windows, doors, valves, wipers, headlights, etc., effectively shorten diagnostic time and reduce diagnostic costs.
  • 🔥【All Systems Diagnostics, In-depth Checking】This advanced OBD2 Scanner D1 Lite can perform OE-level diagnosis of all systems including engine, transmission, airbag, ABS, ESP, TPMS, gateway, steering, radio, and air conditioning for more than 100 brands. This diagnostic scanner supports essential functions, such as reading ECU version info, reading and clearing fault codes, and reading data streams.With just a simple click, it provides you with accurate and in-depth diagnostics.
  • 🏆【38+ Reset Hot Functions】For repair workshops, holding an OTOFIX D1 Lite Auto scanner is a strong advantage over others. Its 38+ maintenance functions provide various solutions for all module repairs, including Oil Reset, TPMS Reset, Injector Coding, Suspension, Throttle Matching, etc., which will usher your repair business to a new pinnacle. Continuously updating will never make the functionality & compatibility out-of-date.
  • 🏆【150+ Models, 10000+ Car Coverage & 16 Languages】D1 Lite is a comprehensive car diagnostic scan tool, help you to troubleshoot car issues fast for 95% US, European, Asian auto makes. ✅ With frequent updates and optimizations allow D1 Lite to cover more vehicles to meet your needs. ✅ Multilingual menu allows auto mechanics around the world to use it without language barriers. 🚩Note: Kindly send us the S/N of the device to authorize new language updates before changing the menu language.
SaleBestseller No. 3
OTOFIX D1 Lite 2026 Bidirectional Scan Tool, 2 Years Free Update, 38+ Services, All System Diagnostic Scanner, Active Tests, AutoAuth FCA SGW, AutoVIN, CAN FD & DoIP, 99% Car Coverage
  • 【2026 OTOFIX D1 Lite Gives the Best Value for Money】OTOFIX D1 Lite bidirectional scan tool is more FASTER and SMARTER with 2026 Enhanced Hardwares & New Functions! 👍Alternative Bluetooth +USB connect 👍2G+64GB 👍4x ARM Cortex-A35 (1.5GHz) Processor (5X Faster CPU) 👍Android 9.0 OS 👍5G GHz WiFi 👍CANFD&DOIP 👍 FCAeBay logo AutoAuth 👍38+ Services 👍3K+ Bi-Directional Control 👍Full Systems Diagnose 👍2 Years Update 👍150+ Vehicle Coverage.
  • 👍【Active Tests】 OTOFIX D1 Lite is a bi-directional scan tool that can send commands to, and also receive information from vehicle control modules. This way, you can quickly locate and repair faulty auto parts. For Example: send direct commands to ask the vehicle to turn on/off the radiator fan, lights, sound horn, fuel pump, modulate throttle, open/close windows, operate mirrors and more. *Note that only available tests will be displayed in the menu.
  • 👍【38+ Service Functions】 OTOFIX D1 Lite scan tool offers 38+ of the hottest service functions that are commonly used for car repairs. That include Oil reset/SAS/EPB/BMS/Throttle/ABS bleeding, and 2065-new SUS/ADBLUE/NOX/Headlamp resets (and more) to help restore your car status after repairs are done. Compared to other diagnostic scanners for cars, the OTOFIX D1 Lite scanner is much more fully-featured. *Note that specific functions available depend on the make/model/year of your car.
  • 👍【All System Diagnostics + Cloud Report Management】 This 2026 car scanner OTOFIX D1 Lite provides troubleshooting and data for all ECUs: read/clear DTCs, view graphic live data/VIN, and locate system faults for safe driving. With Cloud Report Management, you can save detailed reports to cloud servers and easily shared them with others via QR codes/emails/text messages. Others can access these reports from any device (smartphones/tablets/PCs …) anytime, and you can better manage repair work.
  • 👍【99% Car Coverage】 This one-station car scanner diagnostic for all cars works on 150+ major car brands across the world. 1) It supports CAN-FD/DoIP protocols: compatible with GMCAVALIER/TRAX/Encore/Envision/GL8(LSY)/CT4/CT5 after 2019; VolvoeBay logo after 2018; Land RovereBay logo/JaguareBay logo after 2017; and BM.W F/G all chassis. 2) For models equipped with security modules (such as Renault & 2018+ FCAeBay logo SGW), its built-in AutoAuth allows you to easily break diagnostic barriers after registration.

This product presentation was made with AAWP plugin.


Last update on 2026-04-09 / Affiliate links / Images from Amazon Product Advertising API