Technical Service Bulletin
Topic

Measured values - Cycle recording instructions

Australia E04 Bentley rest Asia and Australia (6E04),China 723 Volkswagen (Anhui)
Automotive CO (6723),China 796 VW Import Comp. Ltd (Vico), Beijing (6796),Germany E02
Market area Bentley rest Europe (6E02),Japan E03 Bentley Japan (6E03),Korea, (South) E08 Bentley
South Korea (6E08),United Arab Emirates E06 Bentley Middle East and Africa (6E06),United
Kingdom E01 Bentley UK (6E01),United States E05 Bentley USA and rest America (6E05)
Brand

Bentley

Transaction
2071131/5
No.
Level

EH

Status

Released for publishing

Release
date

Oct 6, 2025

New customer code

Object of complaint

Complaint type

vehicle service -> IT systems -> SVM (Software
Version Management)

control modules, services -> error message

vehicle service -> vehicle diagnosis -> Guided
Fault Finding (GFF)

control modules, services -> with fault stored
in the DTC memory

vehicle service -> inspection, maintenance ->
performing a service

service: process -> with complaint
confirmation

Vehicle data
All models
Sales types

Type MY

Brand Designation Engine code Gearbox code Final drive code

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2004 E

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2005 E

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2006 E

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2007 E

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2008 E

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2009 E

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2010 E

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Position

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2011 E

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2012 E

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2013 E

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2014 E

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2015 E

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2016 E

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2017 E

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2018 E

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2019 E

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2020 E

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2021 E

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2022 E

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2023 E

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2024 E

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2025 E

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4V1* 2026 E

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Z24* 2026 E

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Z32* 2026 E

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Documents
Document name
master.xml

Technical Service Bulletin

Transaction No.: 2071131/5

Measured values - Cycle recording instructions

Release date: Oct 6, 2025

Condition
In some cases Measured value traces may be requested in XML format for analysis by Product Support

Technical Background
The instructions within the Measure section of this TPI have been generated to guide operatives through the
process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to
locate corresponding files which are required for analysis

Product Support will advise regarding the Measured values and cycle time required

Revision history - TPI 2071131/5
Updated product support contact email address

Production Solution
Not applicable

Service
1) From self diagnosis - Select the Measured values for the required control unit (Figure 1)

Figure 1
2) Select the required Measured values (Figure 2)

Figure 2
3) Referring to Figure 3 - Ensure Cycle is selected (ticked)
•

Ensure the update time is set to an appropriate value (0 seconds should be selected in most cases)

Figure 3
4) Referring to Figure 4 - From the side tool bar start a new Self-diagnosis protocol

Figure 4
5) Select Added in cycles (Figure 5)

Figure 5
NOTICE
Data will now be added automatically to the diagnosis log once Added in cycles is pressed
6) Select Cyclic stop as soon as the relevant data is collected to prevent excess redundant data (Figure 6)

Figure 6
7) Select Display (Figure 7) this will save the log in HTML and XML format and open the HTML file

Figure 7
8) The location of the files will be displayed in the now open HTML file (Figure 8)
NOTICE
If this location is not visible it may be hidden, please see further information shown in Figure 9

Figure 8
NOTICE
In the event that the XML file cannot be attached to the DISS query please email the file to the region
specific product support teams (see below) ensuring the DISS number is included in the subject
EU – euproductsupport.bymc.rs.cre@bentley.co.uk
UK – ukproductsupport.bymc.rs.cre@bentley.co.u
USA – usaproductsupport.bymc.rs.cre@bentley.co.uk
MEAI – meaiproductsupport.bymc.rs.cre@bentley.co.uk
CHINA – chinaproductsupport.bymc.rs.cre@bentley.co.uk
APAC – apacproductsupport.bymc.rs.cre@bentley.co.uk

9) Referring to Figure 9 - Access the program data for ODIS-your Windows (C:)drive

Please beware that in some cases the “Program Data” folder may need to be unhidden
Navigate through: File > Folder Options > View > Show Hidden Files, folders and drives

Figure 9