Loading...

NHTSA ID Number: 11024385

Manufacturer Communication Number: 2064648/6

TSB/Document Date: 2025-10-21


Summary

ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP - Numerous DTC's within 0013. Customer statement: One or numerous of the following issues are evident: • ACC Failure • Traffic Assist Failure • Safeguard Failure • Radar Malfunction


If the PDF is very large, it may not load in the preview below.

Download PDF [84.60 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


SaleBestseller No. 1
Autel Scanner MaxiCOM MK808S: 2026 Bidirectional Tool as MX808S MK808BT Pro M808Z, Work as MaxiCheck MX900 MK900BT, 28+ Service, 3000+ Active Tests, All System OBD2 Diagnostics, OS 11, 10X Faster
  • 💝【Questions? We’re Here Anytime】MK808S is a...
  • 🔥🔥🔥【2026 NEWLY RELEASED BI-DIRECTIONAL...
  • 【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel...
  • 【ALL SYSTEM DIAGNOSTICS, FACTORY-LEVEL SCANNER】The...
  • 【AUT0 SCAN & AUT0V1N, 10X FASTER】How much have you spent...
SaleBestseller No. 2
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...

This product presentation was made with AAWP plugin.


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: 2064648/6

Replacement Service Bulletin Number:

MFR Communication Date: 2025-10-09

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



Technical Service Bulletin
Topic

ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning DIP Numerous DTC's within 0013

Market area

BentleyeBay logo: worldwide (2WBE),China 723 VolkswageneBay logo (Anhui) Automotive CO (6723),China 796
VWeBay logo Import Comp. Ltd (Vico), Beijing (6796)

Brand

BentleyeBay logo

Transaction
2064648/6
No.
Level

EH

Status

Released for publishing

Release
date

Oct 8, 2025

Diagnostic trouble codes

Diagnostic address

Diagnostic trouble code

Fault symptom Storage state

0013 - Adaptive cruise controleBay logo B200FF0: Internal malfunction

Intermittent

0013 - Adaptive cruise controleBay logo B200FF0: Internal malfunction

static

New customer code

Object of complaint

Complaint type

assistance systems, comfort controls -> cruise
functionality -> no function
control\distance regulation -> adaptive cruise controleBay logo system
vehicle service -> vehicle diagnosis -> Guided Fault Finding control modules, services -> with
(GFF)
fault stored in the DTC memory
assistance systems, comfort controls -> cruise
control\distance regulation system

functionality

assistance systems, comfort controls -> cross-traffic assist

functionality

assistance systems, comfort controls -> cruise
functionality -> operation sequence
control\distance regulation -> adaptive cruise controleBay logo system incorrect

Vehicle data
New GT/C - New Flying Spur - Bentayga Series
Sales types

Type MY

Brand Designation Engine code Gearbox code Final drive code

3S3* 2018 E

*

*

*

Position

3S3* 2019 E

*

*

*

3S3* 2020 E

*

*

*

3S3* 2021 E

*

*

*

3S3* 2022 E

*

*

*

3S3* 2023 E

*

*

*

3S3* 2024 E

*

*

*

3S4* 2019 E

*

*

*

3S4* 2020 E

*

*

*

3S4* 2021 E

*

*

*

3S4* 2022 E

*

*

*

3S4* 2023 E

*

*

*

3S4* 2024 E

*

*

*

4V1* 2020 E

*

*

*

4V1* 2021 E

*

*

*

4V1* 2022 E

*

*

*

4V1* 2023 E

*

*

*

4V1* 2024 E

*

*

*

4V1* 2025 E

*

*

*

4V1* 2026 E

*

*

*

Z23* 2025 E

*

*

*

Z24* 2025 E

*

*

*

Z32* 2025 E

*

*

*

Z32* 2026 E

*

*

*

ZG2* 2020 E

*

*

*

ZG2* 2021 E

*

*

*

ZG2* 2022 E

*

*

*

ZG2* 2023 E

*

*

*

ZG2* 2024 E

*

*

*

ZV1* 2023 E

*

*

*

ZV1* 2024 E

*

*

*

ZV1* 2025 E

*

*

*

PR numbers

PR numbers
?:with 8T3
?:or ?:with 8T4

?:or ?:with 8T8

Documents
Document name
master.xml

Technical Service Bulletin
ACC Unavailable-Traffic Assist Failure-Safeguard Failure-Radar Malfunction Warning
DIP - Numerous DTC's within 0013

Transaction No.:

2064648/6
Release date: Oct
8, 2025

Condition
Customer statement
One or numerous of the following issues are evident:

ACC Failure

Traffic Assist Failure

Safeguard Failure

Radar Malfunction

Workshop findings
One or a combination of the following DTC’s and symptom codes are evident within address 0013

B200FF0 with Symptom code(s) 1367 and/or 1313 and/or 1334 - Internal Malfunction

Technical Background
In the event that one or more of the symptoms are evident in conjunction with the listed DTC and symptom
code(s), the operative should refer to the instructions within the Measure section of this TPI

Production Solution
Not applicable

Service
1) Referring to Rep.Gr 45 - Replace ACC control units (J428,J850)
NOTE: Within the afore mentioned procedure there are single use items which must be replaced and not
reused. Ensure that new replacements are available prior to starting this procedure

Ensure all required Drive assist systems are calibrated as per Repair manual instruction

IMPORTANT:
Radar
alignment
MUST ONLY
be carried out
once all
wheels have
been
successfully

aligned.
Refer to Rep.
Gr 44

Warranty
Warranty type - 110 or 910
Damage service number - 9163
Damage code – 0040
Alignment of applicable driver assist systems (Depending on vehicle specification)

Vehicle front + rear measured wheel alignment checked - 44 95 03 00 - 110 TU

Rear wheel camber adjust - 44 94 15 50 - 30 TU

Rear wheel track adjust - 44 93 15 50 - 30 TU

Front wheel camber adjust - 44 89 15 50 - 40 TU

Front wheel track adjust - 44 88 15 50 - 20 TU

(ACC) - Radar sensor checked + adjusted - 91 63 05 51 - 30 TU

Overhead view camera adjusted - 90 83 15 00 - 40 TU

Driver assist camera adjusted - 96 38 15 50 - 120 TU

Control unit for (Lane change assist) adjusted - 96 35 15 00 - 50 TU

Night vision system calibration - 90 80 15 50 - 40 TU

Headlamps to adjust - 94 15 16 00 20 TU

Road test
Labour Operation Code 01 21 00 00
Time

50 TU

New GT/GTC and New Flying Spur
ACC control units (J428,J850) replacement
Labour operation code - 91632050
Time - 20 TU’s
Front air grilles Remove and refit
Labour operation code - 66042000
Time - 20 TU’s

Bentayga
ACC control units (J428,J850) replacement including Front air grille remove and refit
Labour operation code - 91 63 20 00
Time - 40 TU’s

Required Parts and Tools
Refer to the ETKA parts catalogue

1


SaleBestseller No. 1
OBD2 Scanner Diagnostic Tool XTOOL Anyscan A30M V2.0, 2026 Wireless Bidirectional Scan Tool with Free Updates, 26 Resets, All System for Android & iPhone, Crank Sensor Relearn, EPB, Throttle Relearn
  • Stay Updated with Lifetime Access: The XTOOL Anyscan A30M wireless OBD2 scanner includes free lifetime software updates for all app service functions. With a single payment, enjoy full access to diagnostics, reset tools, and maintenance features – ZERO Subscription Fees. A budget-friendly choice for weekend mechanics, home car owners and DIYers, supporting vehicles from 1996 onward. Come to us with VIN to check compatibility
  • Full Bidirectional Control/Active Tests & Stable Wireless Connectivity: XTOOL A30M OBD2 scanner diagnostic tool with full bidirectional control, allowing you to send commands to the vehicle's ECU for active tests on components such as fuel pumps, injectors, A/C clutches, windows, sunroofs, and more. This bidirectional obd2 scanner helps DIYers quickly diagnose and test vehicle parts, cutting down troubleshooting and repair time. With BT 4.0 wireless connectivity, you can enjoy cable-free diagnostics up to 33 feet. Stand in your garage and test windows, wipers, or even check engine components—all without needing to move around car
  • Portable Car Scanner Diagnostic Tool with 26 Resets: Scheduled vehicle maintenance with the A30M code reader & scan tool can keep your vehicle in peak condition and save big on dealership trips. XTOOL Anyscan A30M automotive scanner diagnostic tool features with essential reset and relearn functions, such as Oil Reset, EPB Reset (Electronic Parking Brake Release), SAS, ABS Brake Bleeding, Throttle Body Relearn, Injector Coding, Crank Sensor Relearn, Headlight Adjustment, Tire Size Reset and more. Note: Service functions may vary by vehicle model – check compatibility beforehand!
  • Wide Compatibility CAN FD & FCAeBay logo Autoauth: XTOOL A30M car computer diagnostic reader compatible with over 85+ car brands from the U.S., Europe, and Asia, it provides extensive coverage through BT connection with your smartphone or iPad. Now upgraded to support the latest protocols, including FCAeBay logo AutoAuth access for ChryslereBay logo, for JeepeBay logo, for DodgeeBay logo, for for FiateBay logo (2018+), and CAN FD for GM (2020+) models, giving you greater access to newer vehicles and systems. Note: FCAeBay logo AutoAuth account is not included with the device. Users must register and pay separately through the official FCAeBay logo AutoAuth website to access diagnostic functions for vehicles that require it
  • Up to 8 Live Data Streams Graphing – Real-Time Graphing for Deeper Insight: The XTOOL A30M car scanner supports up to 8 live data streams simultaneously with intuitive, real-time graphing. Gain comprehensive insights into your vehicle’s performance, making it easier to spot issues, detect trends, and make informed diagnostic decisions with confidence
Bestseller No. 2
XTOOL Anyscan A30D OBD2 Scanner Diagnostic Tool - Bidirectional Scan Tool Wireless - Lifetime Updates & 19 Resets Crank Sensor EPB Throttle Relearn - Full System Car Code Reader for iPhone & Android
  • Save $500+/Year with Pro-Level Diagnostics -No Subscriptions: The Portable XTOOL Anyscan A30D OBD2 scanner diagnostic tool includes free lifetime software updates for all app service functions, without extra cost. With a single payment, enjoy full access to diagnostics, relearn scan tools, and maintenance features. A cost-effective, smart choice for car owners and DIY enthusiasts, compatible with vehicles from 1996 onward. Please provide the car VIN and the special functions you need in advance so that we can confirm compatibility
  • Bi-Directional Control for Faster Troubleshooting: Unlike a basic code reader, the A30D bi directional scan tool sends commands directly to your vehicle’s ECU to actively test components like fuel pump, valves, wipers, windows, doors, sunroof, and headlamps right from your smartphone. See component responses in real time without disassembly—perfect for brake jobs, electrical issues, and hard-to-find problems. This bidirectional obd2 scanner helps pinpoint faults faster, reduce guesswork, and avoid replacing good parts. An efficient, easy-to-use car scanner diagnostic tool built for DIYers, home garage users, and small-shop technicians who want real two-way scanner, not just codes
  • 19 Reset Functions for Routine Maintenance: The A30D car diagnostic scanner provides 19 relearn functions without extra charges, including EPB Reset for parking brake replacement, TPMS Reset after tire changes, ABS Auto Bleeding, Oil Reset, SAS Reset, BMS Reset, Throttle Relearn, Injector C0ding, Gear Learning, Crank/Crankshaft/Cam/Ckp Sensor Relearn Tool, Transmission Match, Seat Calibration, Airbag Repair and more. This XTOOL A30D automotive scanner diagnostic tool supports preventive care, helping extend vehicle life and reduce costly shop visits. Functions vary by vehicle make and year—plz confirm compatibility before purchase
  • Stable BT Connection & All-System & 8 Pids Live Data: The A30D wireless OBD2 scanner delivers a fast and stable wireless connection up to 33 feet, letting you move freely around the vehicle without tangled cables. Pair with with Android 9.0+ and iOS 10.0+ devices to turn your phone into a mobile auto scanner—perfect for home garages, driveways, or on-the-spot repairs. This full system scanner for cars provides real-time access to all major modules, including Engine, Gearbox, ABS, SRS, AC and more. with clear graphs, meters, and up to 8 PIDs displayed at once. This car code reader makes system monitoring visual, simple, easy to understand, and offering data logging for playback and deeper
  • Wide Compatibility with CAN-FD & FCAeBay logo Support: The A30D car computer diagnostic reader works with most 1996 and newer vehicles with a standard OBD2 port, including for FordeBay logo, for GM, for ToyotaeBay logo, for HondaeBay logo, for NissaneBay logo,for HyundaieBay logo etc, with ongoing updates covering more car models and functions later. It also supports newer communication protocols like CAN-FD and FCAeBay logo AutoAuth (Personal AutoAuth account and active subscription required, not included with the device!for ChryslereBay logo, for DodgeeBay logo, for JeepeBay logo, for FiateBay logo models). It is a future-ready automotive scanner diagnostic tool for households with multiple vehicles or part-time techs. Coverage vary by cars, plz check the compatibility first
SaleBestseller No. 3
XTOOL D7 Bidirectional Scan Tool: 2026 Ai-Assisted OBD2 Scanner Diagnostic Tool with 36+ Resets, Full System Car Scanner with EPB, Injector Test, Throttle, Crank Sensor Relearn, FCA, CANFD & DoIP
  • 2026 Latest Version – Now Upgraded from 32GB to 64GB: XTOOL D7 obd2 scanner diagnostic tool with bidirectional is designed for DIY enthusiasts, professional mechanics. It now offers 64GB storage for smoother operation. Its 5000mAh battery (with 2500mAh 7.3V fast-charging) supports all-day use. With FCAeBay logo, CAN FD, and DOIP protocol support, it covers more vehicle models and newer systems. A newly added battery voltage reading shows battery status before diagnostics, helping prevent low-voltage tests that could harm the vehicle. The V2.0 Diagnostic Report allows shops to personalize results with logos, customer details, and attachments to build trust and maintain records.
  • Save $500+/Year with Pro-Level Diagnostics: Whether you're a DIYer, starting a repair business, or beginning work at an auto shop, XTOOL D7 car scanner offers advanced features typically found only in expensive professional OBD2 scanners - without the high price tag. With 4,000+ Active Tests & Bidirectional Pids, 36+ Special Functions, advanced module resets like SRS Reset, OE-level All-System Scan (one-click), FCAeBay logo AutoAuth, CAN FD, DoIP, data export, and 8 PIDs graphing, the D7 auto scan tool covers 100,000+ vehicles (excluding IndianeBay logo models). Includes 3-Year updates and supports the XV200 endoscope to detect em!ssions and intermittent issues.
  • Full Bidirectional Advantage Over Other Code Readers & Scan Tools: The XTOOL D7 automotive scanner offers true bidirectional control plus advanced bidirectional PIDs, letting you send commands to components like A/C clutches, fuel injectors, windows, fans and more, while monitoring sensor responses live to catch elusive issues (even those without warning lights). Unlike budget bidirectional obd2 scanners limited to basic active tests,the D7 car fault scanner gives you full bidirectional control to run ABS pump tests, throttle position, turn fan on/off and solenoid tests, etc. No guessing, no extra fees—just smarter diagnostics
  • OE-Level Full System Car Diagnostic Scanner with 8 Live Data Graphs: The XTOOL D7 is a pro-grade diagnostic tool that gives you full access to all vehicle systems—just like Snap on scanners & the factory scan tools, it delivers deep, accurate diagnostics you can trust. Easily view live data streams, retrieve freeze frame, and run active tests to pinpoint issues fast. With the ability to graph up to 8 PIDs at once, you can spot performance trends and troubleshoot like a pro. Whether you're a mechanic or car owner, with the D7 auto scanner you can stay ahead of problems and keep your vehicle running at its best
  • High-value Automotive Scanner Diagnostic Tool with 36+ Special Function, Module Resets, Relearns, Calibrations, Adaptations & Initializations: XTOOL D7 diagnostic tool packs 36+ common & advanced maintenance, skip the $150 fee for battery registration after replacement, throttle body relearn after cleaning, or TPMS resets post-rotation, Auto bleed after the pad changes, or Electronic Parking Brake. Need to reset the transmission after towing? Crank sensor relearn for GM/for DodgeeBay logo? Done. D7 also covered advanced functions like Ad~blue Reset, VIN Write, and many more professional OBD2 scanner functions that we can't list here. Text us your VIN + what you need, we’ll check the compatibility

This product presentation was made with AAWP plugin.


Last update on 2026-04-06 / Affiliate links / Images from Amazon Product Advertising API