NHTSA ID Number: 11024416
Manufacturer Communication Number: SSM 54290
TSB/Document Date: 2025-10-22
Summary
Some 2025 Escape/Maverick vehicles equipped with an 8-inch instrument panel cluster (IPC) display may exhibit a condition where the fuel gauge displays up to the 8th mark below full fuel level when the fuel tank is full. This condition does not affect vehicle durability and no additional diagnosis or service is required at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected by the end of Q1 2026. Replacement/reprogramming of the IPC will not resolve this condition. Monitor PTS for additional information and schedule service appointments for customers once the repair becomes available. If this condition is encountered, enter a vehicle identification number (VIN) and click the "Submit Global Concern Report (GCR)" link at the upper right of the PTS "Vehicle ID" screen. Fill out the GCR form, referencing this article number in the report.
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TSB/Document ID: SSM 54290
Replacement Service Bulletin Number:
MFR Communication Date: 2025-10-14
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL/PROPULSION SYSTEM
MFR Component System:
MFR Component Subsystem:
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SSM 54290 2025 Escape/Maverick - IPC With 8-inch Display Only - Fuel Gauge
Displays Up To 8th Mark Below Full Fuel Level When The Fuel Tank Is Full
Some 2025 Escape/Maverick vehicles equipped with an 8-inch instrument panel cluster (IPC) display may
exhibit a condition where the fuel gauge displays up to the 8th mark below full fuel level when the fuel tank is
full. This condition does not affect vehicle durability and no additional diagnosis or service is required at this
time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a
solution for this condition that is expected by the end of Q1 2026. Replacement/reprogramming of the IPC will
not resolve this condition. Monitor PTS for additional information and schedule service appointments for
customers once the repair becomes available. If this condition is encountered, enter a vehicle identification
number (VIN) and click the "Submit Global Concern Report (GCR)" link at the upper right of the PTS "Vehicle
ID" screen. Fill out the GCR form, referencing this article number in the report.
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