NHTSA ID Number: 11024427
Manufacturer Communication Number: 2077519/3
TSB/Document Date: 2025-10-23
Summary
Exterior Gap and Profile Information | 17 - 26MY. Condition: Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.
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TSB/Document ID: 2077519/3
Replacement Service Bulletin Number:
MFR Communication Date: 2025-10-08
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Technical Service Bulletin
Topic
Exterior Gap and Profile Information | 17 - 26MY
Market area
Bentley
: worldwide (2WBE),China 796 VW
Import Comp. Ltd (Vico), Beijing (6796)
Brand
Transaction No. 2077519/3
Level
EH
Status
Released for publishing
Release date
Oct 8, 2025
New customer code
Object of complaint
Complaint type
body -> vehicle front, back
appearance, surface
Position
body -> commercial vehicles: frame appearance, surface
body -> floor, body reinforcements
appearance, surface
body -> commercial vehicles: cab
appearance, surface
body -> special vehicles: body
appearance, surface
body -> paneling
dimensional accuracy
body -> structure
connections
body -> paneling
appearance, surface
body -> structure
appearance, surface
Vehicle data
All Models
Sales types
Type MY
Brand Designation Engine code Gearbox code Final drive code
3S3* 2018 E
*
*
*
3S3* 2019 E
*
*
*
3S3* 2020 E
*
*
*
3S3* 2021 E
*
*
*
3S3* 2022 E
*
*
*
3S3* 2023 E
*
*
*
3S3* 2024 E
*
*
*
3S4* 2019 E
*
*
*
3S4* 2020 E
*
*
*
3S4* 2021 E
*
*
*
3S4* 2022 E
*
*
*
3S4* 2023 E
*
*
*
3S4* 2024 E
*
*
*
4V1* 2017 E
*
*
*
4V1* 2018 E
*
*
*
4V1* 2019 E
*
*
*
4V1* 2020 E
*
*
*
4V1* 2021 E
*
*
*
4V1* 2022 E
*
*
*
4V1* 2023 E
*
*
*
4V1* 2024 E
*
*
*
4V1* 2025 E
*
*
*
4V1* 2026 E
*
*
*
Z23* 2025 E
*
*
*
Z23* 2026 E
*
*
*
Z24* 2025 E
*
*
*
Z32* 2025 E
*
*
*
Z32* 2026 E
*
*
*
ZG2* 2020 E
*
*
*
ZG2* 2021 E
*
*
*
ZG2* 2022 E
*
*
*
ZG2* 2023 E
*
*
*
ZG2* 2024 E
*
*
*
ZV1* 2023 E
*
*
*
ZV1* 2024 E
*
*
*
ZV1* 2025 E
*
*
*
Documents
Document name
master.xml
Technical Service Bulletin
Transaction No.: 2077519/3
Exterior Gap and Profile Information | 17 - 26MY
Release date: Oct 8, 2025
Condition
Customer and/or retailer may raise an issue with panel gaps/alignment or flushness.
Technical Background
Please ensure when raising a DISS ticket for exterior gap and profile issues, clearly state the measurements
and the measured gap and profile location. These are important for quality assessment and determining if
rework or part replacement is required.
See measure section for information as to what to include in the DISS ticket.
Production Solution
Not applicable
Service
See below an example of how the information can be presented in the DISS ticket which must include, the
location of the measurement, the Gap or Flushness recorded and any photographs as supplementary
evidence.
G = Gap
F= Flushness
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