NHTSA ID Number: 11024432
Manufacturer Communication Number: 2076349/3
TSB/Document Date: 2025-10-24
Summary
Flying Spur - Flying "B" Mascot. Condition: This Technical Product Information (TPI) Document is designed to give repair guidance and standardised fault reporting for Flying “B” functionality, poor finish and damage concerns.
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TSB/Document ID: 2076349/3
Replacement Service Bulletin Number:
MFR Communication Date: 2025-10-21
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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Technical Service Bulletin
Topic
Flying Spur - Flying "B" Mascot
Market area
Bentley
: worldwide (2WBE),China 796 VW Import Comp. Ltd (Vico), Beijing (6796)
Brand
Transaction No. 2076349/3
Level
EH
Status
Released for publishing
Release date
Oct 20, 2025
New customer code
Object of complaint
Complaint type
body attachments and installations -> spoiler, vent grille,
retainers -> radiator grille
component, automotive fluids ->
damaged
body attachments and installations -> spoiler, vent grille,
retainers -> radiator grille
contamination -> dirty
body attachments and installations -> spoiler, vent grille,
retainers -> radiator grille
appearance, surface -> scratch
body attachments and installations -> spoiler, vent grille,
retainers -> radiator grille
component, automotive fluids ->
incorrect
body attachments and installations -> spoiler, vent grille,
retainers
functionality
Position
New workshop code
Object of complaint
Complaint type
body attachments and installations -> spoiler, vent grille,
retainers -> radiator grille
component, automotive fluids > incorrect
Vehicle data
Flying Spur
Sales types
Type MY
Brand Designation Engine code Gearbox code Final drive code
Z32* 2025 E
*
*
*
Z32* 2026 E
*
*
*
Position
Documents
Document name
master.xml
3425004triflowpenetrantlubricant.pdf
Technical Service Bulletin
Flying Spur - Flying "B" Mascot
Transaction No.: 2076349/3
Release date: Oct 20, 2025
Condition
This Technical Product Information (TPI) Document is designed to give repair guidance and standardised
fault reporting for Flying “B” functionality, poor finish and damage concerns.
Technical Background
Multiple concerns have been raised about the functionality and appearance of the Flying “B” mascot, this
document provides recommendations for each particular fault condition.
Specific Damage Codes should be used when making any warranty claim – see Measure and Warranty
accounting instruction sections.
Within the Measure section of this TPI there are two individual sections
Section 1 - Details individual symptoms regarding the Flying “B” functionality and appearance
Section 2 – Contains a check list which MUST be completed and returned via a new or existing DISS query
should further assistance be required
IMPORTANT INFORMATION: When conducting Section 2, the operative MUST submit/attach the following
information to a new DISS query or an existing query relating to Flying “B” issues
•
Completed check list
•
Images of the vehicle condition - In particular the Flying “B” area (Ensure license plate and VIN details
are not visible)
•
Video of the failure NOTE: Please capture the front of the vehicle for at least one up/down operation
(when possible) before zooming or moving in closer to the issue, the video MUST be recorded in a
quiet environment
•
Battery health - Print out of the results
NOTE: Please ensure any other findings or issues relating to the Flying “B” are clearly described within the
DISS query
The Flying “B” motor casing MUST not be opened under any circumstances as warranty will be invalidated
Production Solution
Not applicable
Service
Section 1
Description
Damage Solution
Code
Information
Corrosion
beneath
“clear”
section of
Flying “B”
wings.
0001
Replace
Flying “B”
elevating
assembly.
Figure 1.
Corrosion
on edges of
Flying “B”
wings.
0002
Remove
corrosion
using metal
polish.
Figure 2.
If corrosion
cannot be
removed
successfully
or there is a
repeat
complaint of
corrosion,
replace
Flying “B”
elevating
assembly.
Functionality
Slow
operation /
vibrates /
fail to
deploy / fail
to stow /
bounces
back.
0017
Apply “TriFlow”
lubricant.
If the
concern is
still present
after
applying the
lubricant,
raise a
DISS query
and seek
advice.
Care must
be taken not
to damage
paint on
Radiator
Shell.
Figure 5.
See
Functionality
– Damage
Codes 0017
and 0020
below.
Functionality
0020
Noise
during
operation.
Surface
Finish
If the
concern is
still present
after
applying the
lubricant,
raise a
DISS query
and seek
advice.
Figure 5.
See
Functionality
– Damage
Codes 0017
and 0020
below.
0030
Remove
light surface
damage
using metal
polish – if
damage
cannot be
successfully
removed
replace
Flying “B”
elevating
assembly.
0040
If Diagnostic Figure 6.
Trouble
codes are
stored in
8108 –
Control Unit
For Hood
Ornament follow
Guided
Fault Finding
paths to
determine
root cause.
Surface visual
damage.
Electrical
fault - fail to
deploy / fail
to stow,
wings do
not
illuminate
or “flicker”
when
illuminated.
Apply “TriFlow”
lubricant.
Check
condition of
electrical
connector
and
connections.
If no fault
found
Care must
be taken not
to damage
paint on
Radiator
Shell.
replace
Flying “B”
elevating
assembly.
Surface
Finish –
black
painted
variant.
0067
Replace
Flying “B”
elevating
assembly.
Figure 7.
0072
Remove
using metal
polish - if
marks
cannot be
removed
replace
Flying “B”
elevating
assembly.
Care must
be taken not
to damage
paint on
Radiator
Shell.
0080
Remove
using metal
or paint
polish – For
PDI only - if
scratch
cannot be
removed
replace
Flying “B”
elevating
assembly.
Care must
be taken not
to damage
paint on
Radiator
Shell.
0084
Replace
Flying “B”
elevating
assembly.
Black
variant only.
0086
Replace
Flying “B”
elevating
assembly.
Black
variant only.
Insufficient
paint
adhesion.
Surface
Finish –
Polished
variant.
Polishing
marks.
Surface
Finish –
Polished
and black
painted
variants.
Surface
Scratch
Pre
Delivery
Inspection
(PDI) only
Surface
Finish –
Black
painted
variant.
Inclusions
within paint.
Surface
Finish –
Polished
variant.
Sanding
marks /
grooves.
Corrosion – Damage codes 0001 and 0002
Figure 1
Figure 2
Functionality – Damage codes 0017 and 0020
The Flying “B” mechanism should be lubricated as follows:
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