NHTSA ID Number: 11027263

Manufacturer Communication Number: V9325062080165_1

TSB/Document Date: 2026-01-07


Summary

High Voltage batter cannot be charged. "Ready" Mode can not be established. Vehcile cannot be opened with vehicle key. Charging flap can not be opened. Charging connector cannot be removed.


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TSB/Document ID: V9325062080165_1

Replacement Service Bulletin Number:

MFR Communication Date: 2025-12-22

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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Transaction No.:

Technical Service Bulletin

2080165/1

93-25-06 - HV battery cannot be charged or ready mode cannot be established (ID.
S 5.4.3KD)

Condition
Applicable Vehicles
Model(s)

Year

Eng. Code

Trans. Code

VIN Range
From

VIN Range
To

PR Code

ID.4

2024 - 2025

All

All

All

All

V7B, V7C

Revision Table
Instance Number

Published Date

Version Number

Reason for Update

2080165/1

12/22/2025

93-25-06

Original publication.

Customer Concern:

The vehicle/high-voltage battery cannot be AC charged.

“Ready” mode cannot be established.

The vehicle cannot be opened with the vehicle key.

The high-voltage charging flap cannot be opened.

The charging connector cannot be removed.

Workshop Findings:

One or more of the customer concerns above can be reproduced.

In the High-Voltage Battery Charger Control Module -J1050- (diagnostic address 00C6) one of the following
event entries is stored (sporadic/static):

B193D21 - Intermediate circuit voltage, voltage sensor lower limit not reached

Symptom: 397343

B1D7B21 - Intermediate circuit voltage, voltage sensor 2 lower limit not reached

Symptom: 397351

C11B849 - High-voltage battery charger Internal electrical malfunction

Symptom: 528394

Symptom: 528413

C1380F0 - High-voltage transformer Switch-off path test failed

Symptom: 401504

Symptom: 401497

Symptom: 401498

P1A0800 - Charging unit 1 Fuse faulty

P1A0F00 - Charging unit 2 Fuse faulty

Symptom: 397341

P1D7D00 - DC/DC converter voltage sensor 4 implausible signal

Symptom: 397336

P1D6D00 - Battery charger, charging module 3 Malfunction

Symptom: 397331

P1D6F00 - Battery charger, charging module 2 Malfunction

Symptom: 536578

P1D6E00 - Battery charger, charging module 1 Malfunction

Symptom: 397397

P1CC400 - DC/DC converter (high-voltage) Internal malfunction

Symptom: 397396

P1A1600 - Charging unit 3 Fuse faulty

Symptom: 397395

Symptom: 401473

P1F1200 - DC/DC converter current sensor 3 Overcurrent

Symptom: 401463

Technical Background
Software-related deviation in the High-Voltage Battery Charger Control Module -J1050- (diagnostic address
00C6).

Production Solution
Not applicable.

Service
CAUTION
Make sure to activate the parking brake when working on the vehicle. When working on the vehicle (for
example, when updating software or replacing control units) the vehicle functions may be influenced
before the work is fully completed. This can mean that the vehicle may not secure itself against rolling if it
is left unattended!
– Therefore, the vehicle must always be parked with the parking brake.
– Also, actively check before and after any faults, breaks, or work interruptions, that the parking brake is
still actuated.
– If a vehicle with rolling capability is needed as part of the work, make absolutely sure that an active
driving gear is not selected – instead, shift to Neutral.

NOTICE
DO NOT replace the High-Voltage Battery Charger 1 -AX4- for any of the above faults before performing
the update outlined in this bulletin - replacement is not effective. Groundless replacements will be debited!

1.

2.

3.

Check the completion status of campaign codes 91VH and 917K for this vehicle.

If the campaign completion status is OPEN, then perform the open campaign – in this case, this
technical bulletin does not apply.

If the campaign completion status is CLOSED, then no further action is required – in this case,
this technical bulletin does not apply.

If neither campaign is applicable to this vehicle, continue to step 2.

Through Guided Fault Finding (GFF), check the Software version number of the High-Voltage Battery
Charger Control Module -J1050- (diagnostic address 00C6).

If the Software version number is lower than 3208, continue to step 3.

If the Software version number is 3208 or higher, then this technical bulletin does not apply.

3. Update the vehicle software to ID.S 5.4.3 according to the instructions from technical bulletin
2080124/*.

Warranty

To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range
From

VIN Range To

ID.4

2024 - 2025

All

All

All

All

SAGA Coding
Claim Type:

Use applicable Claim Type 1)

Service Number:
9352

Damage
Code
0039

HST

Damage Location (Depends
on Service No.)

--

--

MY2024 ID.4

WWO 2)

MY2025 ID.4

VOA 2)

Parts Manufacturer

Labor Operation 3) : GFF/Guided functions (connect
battery charger + setup)

01500010 = See Elsa for latest time units

ONLY if Step 3 was performed:
Labor Operation 3) : Update ICAS3 with USB

97102599 = 70 TU

Labor Operation 3) : Perform up to four bus sleep
procedures

27060299 = 25 TU per bus sleep

NOTE: One bus sleep procedure is required during the flash process. The reasoning for any additional bus
sleep procedures must be documented in the claim comments.
ONLY if necessary during the update procedure:
Labor Operation 3) : Remove and install fuse

97921999 = 10 TU

(includes resetting individual control units if
necessary + waiting time)
Labor Operation 3) : Battery ground strap loosen +
fasten

97850950 = See Elsa for latest time units

Labor Operation 3) : Check diagnostic connection
connector housing (includes releasing connector
housing)

97090199 = 10 TU

Labor Operation 3) : Central wiring harness repair
(use appropriate operation according to number of
cables repaired)

970941xx = See Elsa for latest time units

Causal Part:

Select labor operation 01500060
Diagnostic Time 4)

GFF Time expenditure

01500060 = Actual GFF print out

YES

NOTE: If the software update and related GFF work is performed on more than one diagnostic session, the
multiple GFF logs can be added together.
Ensure the GFF logs are added together correctly. For example, two logs from the same diagnostic
session are not allowed.
The GFF paperless log IDs should be documented in the claim comments.
Claims and GFF logs may be audited to ensure that the actual GFF log time is being claimed.
Road Test

01210004 = see Elsa for latest time
units

YES

Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2080165” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only.

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policies and Procedures Manual.

Required Parts and Tools
No special parts required.

Tool Description
VAS Diagnostic Tool
VAS Battery Tester / Charger

Tool No:
VAS 6150/X & VAS 6160/X with
ODIS Service with current online updates
VAS 5908

Additional Information
© 2025 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is
based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors.
All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites,
without the prior expressed written permission of the publisher.

1


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