NHTSA ID Number: 11027543

Manufacturer Communication Number: M1704

TSB/Document Date: 2026-01-09


Summary

SERVICE BULLETIN M1704: HARLEY-DAVIDSON LIVEWIRE INSTRUMENT MODULE REPLACEMENT. PURPOSE: Initial Release. This bulletin informs dealers that the Original Equipment (OE) Instrument Module (Part No. 70900801) has been discontinued and is no longer available to order as a replacement component for the 2020 Harley-Davidson LiveWire (ELW).


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TSB/Document ID: M1704

Replacement Service Bulletin Number:

MFR Communication Date: 2025-12-12

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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SERVICE BULLETIN
M1704

2025-12-11

M1704: HARLEY-DAVIDSON LIVEWIRE INSTRUMENT MODULE REPLACEMENT
Reason for Revision

If the Instrument Module (IM) needs to be replaced, use one
of the following replacement kits:

Refer to Table 1.

• Part No. 76001570
• Part No. 76001571 (HDI only)

Table 1. Document History
Date
Rev
Revision (Rev) Description
2025-12-11 - Initial release

This kit will replace the original instrument with a 4-inch round
instrument along with the supporting parts. Instruction sheet
94100731 outlines the process of installing the kit.

Purpose for Service Bulletin
This bulletin informs dealers that the Original Equipment (OE)
Instrument Module (Part No. 70900801) has been discontinued
and is no longer available to order as a replacement component
for the 2020 Harley-Davidson LiveWire (ELW).
2038929

Due to the differences in the instrument modules, appearance
and functional content in this bulletin from various
publications MUST be given to the vehicle owner. The
attached items in this bulletin are:
• Owner's Manual (OM) content to explain the operation of
the new instrument module
• Electrical Diagnostic Manual (EDM) content with an updated
wire schematic and diagnostic procedure
• Service Manual content to remove and install the round
instrument module

Figure 1.
Table 2. PRIMARY DIFFERENCES
Function
Speedometer
Trip Screen
Bluetooth
Ride Modes
Widgets
Navigation

4-in Rectangular
Digital or Analog Style
Odometer, Charge Level, Range
BT BLE 4.2
4 Pre-Programmed + 3 custom
Has Widgets
Turn-by-Turn Only in Widget

Security
Bike Charging

4-in Round
Digital
Clock, Charge Level, Range
BT BLE 5.0
4 Pre-Programmed + 2 custom
No Widgets
Dedicated Navigation Screen with Full
Moving Maps and Turn-by-Turn

PIN Navigatable with Touchscreen or
HCM's (Turn Signals).
Also has Security Light Blinking in OFF

Navigatable with HCM's (Turn Signals).
No Blinking Security Light

RGB LEDs on INST Widgets for Charging
Info. Screen Turns Off after 2 minutes

Charging Screen, remains On with IGN
On. Turns Off after 30 seconds of IGN
OFF

NOTE
In the interest of preserving customer safety and satisfaction, always check for outstanding recalls whenever any motorcycle is brought into your dealership for either maintenance or service.
ROUTING

INITIAL HERE

SERVICE
MANAGER

SALES MANAGER PARTS MANAGER

WARRANTY
PROCESS
MANAGER

LEAD TECHNICIAN TECHNICIAN NO. 1 TECHNICIAN NO. 2 TECHNICIAN NO. 3 RETURN THIS TO

Required Dealer Action
Table 3. Required Dealer Action
Category

Description

Required

NOTE
Labor Code 6003 for Instrument Module replacement has
been updated from 0.2 hours to 1.1 hours to reflect
installation time for this kit.

1

Must Perform Repair

2

Repair If Presenting Symptom

3

Feature PackCustomer/Dealer Paid

NOTE
The following manuals have been updated. Completed
publications can be viewed electronically on SIP.

4

Informational Purposes Only

ALWAYS verify you are using the most current version.

UPDATED PUBLICATIONS

NOTE
There is a NEW feature in Service Information Portal (SIP) that
will allow the dealer/technician to print out a PDF version of the
attachment, dealer or customer letters.
This bulletin has an attachment. Print out the Customer
Letter and provide it to the customer.

Vehicles Affected

OWNER'S MANUAL
Settings Menu
WARNING
Set volume levels and other controls on audio and
electronic devices before riding. Distractions can lead to
loss of control, resulting in death or serious injury. (00088b)
See Figure 2. The settings menu displays the menus used to
set up ride modes, appearance, system, widgets (rectangle
IM), icons (round IM) and user settings.

2020: LiveWire (ELW)

Markets Affected

NOTE
To make full use of features and minimize distraction while on
the road, configure the system with your personal preferences
before riding.

All markets affected.

Part Numbers

After propulsion has been enabled the settings menu and
touchscreen functions are disabled.

Refer to Table 4.
Table 4. Part Numbers
Part No.
76001570
76001571

Item Description
Harley-Davidson
LiveWire Instrument
Module Retro Fit Kit

Notes
EV1 (DOM) model
EV3 (HDI) model
Table 5. Settings Main Menu

Press
[Settings]

Result
Configure instrument module settings. Do before riding the motorcycle.
Available selections (round IM): General, Ride Customization, Appearance, Bluetooth, Phone
Notifications, Software.

RIDE MODE
Table 6. Settings Menu: Ride Mode
Press
[RIDE MODE]

Result
Allows enable and disable of available ride modes and allows setup of custom ride modes.
(1)

Preset ride mode selections: Preset Ride mode selections: Enable/Disable, Copy+Edit.
Custom ride mode selections: Enable/Disable, Power slider, Regen slider, Throttle slider,
(2, 3)

Traction control setting

(1) Copy+Edit selection will copy the selected ride mode into a selected custom ride mode option and allow the rider to build a custom ride
mode using a preset selection as a starting point.
(2) Power Slider adjusts how much overall power will be available in the custom ride mode. Regen slider adjusts how much regen will be enabled
in the custom ride mode. Throttle slider adjusts the intensity of throttle response felt by the rider in the custom ride mode.
(3) The traction control level adjusts how much rear wheel slip the system will allow. Traction control adjustment does not affect the performance
of drag torque slip control or ABS functions.

APPEARANCE

2/7

M1704

Table 7. Settings Menu: Appearance
Press
[APPEARANCE]

Result
Configure instrument module appearance.
Available selections (round IM): Auto-Brightness (on/off), Brightness Level (adjustable
slider).
Table 8. Settings Menu: General (Round IM)

Press
[General]

Result
Configure instrument module settings. Do before riding the motorcycle.
Available selections: Trip Reset, Adjust Date, LW App Time Sync, Adjust Clock Time, Clock Format, Units,
Change Security Pin, Display Language.
Trip Reset
Select from Trip A or B, Reset Trip
Adjust Date
Manually set date displayed
LW App Time Sync
Toggle On/Off
Adjust Clock Time
Manually set time displayed
Clock Format
Select 12 or 24 hour time display
Units
Select Standard or Metric units of measure
Change Security Pin
Select PIN for security system
Display Language
Select language to display
b.

Unzip the downloaded file to extract the gpg file for
rectangle IM or pv2 file for round IM. The downloaded
file must be at the root directory of your USB-C drive
in order for it to be detected by the IM. Only one gpg
or pv2 file should be present at the root directory
level.

c.

Connect USB-C drive to motorcycle. See appropriate
Owner's Manual.

d.

Refer to Table 9. Settings > Software > Infotainment
SW Update. Select software update file. Select check
mark to start update.

Update software.

e.

Allow update to complete.

a.

f.

Remove USB-C drive.

SYSTEM
Updating Software
1.

2.

Check software version.
a.

Refer to Table 9. Settings > Software > Software
Information. This menu will show the current software
version on the IM.

b.

Check for latest software version. See website:
www.h-d.com/infotainment-support.

Download the latest software version to Universal
Serial Bus Type-C (USB-C) device. See website:
www.h-d.com/infotainment-support.

Table 9. Settings Menu: Software (Round IM)
Press
[Software]

Result
View and update software versions.
Available selections: Infotainment SW Update, Regulatory Info, Software Information
Infotainment SW Update
Displays available updates
Regulatory Info
Displays regional regulatory information
Software Information
Displays software part number/revision, hardware
part number/revision and hardware serial number
b.

Unzip the downloaded file to extract the asc file. The
asc file must be at the root directory of your USB-C
drive in order for it to be detected by the IM. Only one
asc file should be present at the root directory level.

c.

Connect USB-C drive to motorcycle. See appropriate
Owner's Manual.

d.

Refer to Table 8. SETTINGS > SYSTEM > ABOUT
> FACTORY OPTIONS. Select LOAD ADDITIONAL
LANGUGES.

Load additional languages.

e.

Allow update to complete.

a.

f.

Remove USB-C drive.

Loading Additional Languages
1.

2.

Check for available languages.
a.

Refer to Table 8. Settings > general > display
language. If the preferred language is not selectable
it must be loaded into the IM.

b.

Check for latest language file. See website:
www.h-d.com/infotainment-support.

M1704

Download the latest language file to USB-C device.
See website: www.h-d.com/infotainment-support.

3/7

Charge State/Range

NOTE
Actual range will vary depending on riding habits, ambient
weather and equipment conditions.
See Figure 2. The charge state and range bar displays the
charge state of the Rechargeable Energy Storage System
(RESS) and estimated remaining range.

See Figure 2. The odometer display also provides the following
selectable displays:
• Odometer
• Trip odometer A
• Trip odometer B
• Ambient temperature (round IM)
Press and release the trip switch to cycle through the displays.

Speedometer

Trip Odometers A, B

WARNING
Travel at speeds appropriate for road and conditions and
never travel faster than posted speed limit. Excessive
speed can cause loss of vehicle control, which could result
in death or serious injury. (00008a)
See Figure 2. The IM registers miles per hour (MPH) (U.S.
models default) and kilometers per hour (km/h) (international
models default). The IM can be configured to register either
miles per hour or kilometers per hour through the settings menu.
Instrument backlighting changes with ambient lighting
differences, changes in ambient light, such as such as going
through a tunnel, may change level of backlighting.
Clock
See Figure 2. The clock displays current time in 12/24 hour
format. The settings menu is used to set time and select 12 or
24 hour format.
Odometer

To check mileage or to reset trip odometers, the OFF/RUN
switch must be in the RUN position. Press and release the trip
switch until the desired trip odometer is displayed. An (A or B)
on the left of the odometer display identifies the trip odometer.
To reset or zero trip odometers, have desired (A or B) odometer
displayed. Press the trip switch and hold for approximately one
second. The trip odometer resets to zero.
Propulsion Interlocks
See Figure 3. The vehicle is equipped with propulsion interlocks.
Propulsion interlocks are conditions that must be met before
propulsion can be enabled. Propulsion interlock messages will
be displayed on the IM when conditions are not met to enable
propulsion.
Propulsion interlock messages include; CALL SERVICE,
UNPLUG TO RIDE, PRESS RUN, WAIT - NOT READY,
UNLOCK FORK, RAISE SIDE STAND, RELEASE TWIST GRIP
and PRESS START.

Pressing the trip switch with the OFF/RUN switch in either
position activates the odometer reading.
Round IM
Table 10. Settings Menu: Bluetooth (Round IM)
Press
[Bluetooth]

Result
Configure connections with bluetooth devices.
Available selections: Phone List, Add New Phone, Headset List, Add New Headset
Phone List
Shows paired phones
Add New Phone
Use to pair new phone to vehicle
Headset List
Shows paired headsets
Add New Headset
Use to pair new headset to vehicle
Table 11. Settings Menu: Phone Notifications (Round IM)

Press
[Phone Notifications]

4/7

Result
Configure which phone notifications are displayed.
Available selections: Call notifications (on/off) and text notifications (on/off).

M1704

2038719

2

3

1
20

4

21
19
5

6

7
8

18
17
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.

1734772

16 15 14

13

12 11 10

9

Charge state/Range bar
12. Headlamp high beam
Left turn signal
13. Propulsion enabled
Right turn signal
14. Anti-lock Braking System (ABS)
Speedometer
15. Traction control
Headset connection
16. Coolant temperature
Bluetooth
17. EV alert
Device signal
18. Clock
Device battery
19. Cruise control
12V battery discharge
20. Propulsion limited
MIL/OBD fault
21. Ride mode
Low state of charge
Figure 2. Instrument Module Displays and Selections (Round IM)
6. See Figure 5. Remove four screw (3).
2

3

1

7.

Remove upper clamp (2).

12


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