25TC10 Service Campaign

SPECIAL SERVICE CAMPAIGN 25TC10 (Remedy Notice)

Certain 2025 Model Year Corolla

Rear Suspension Member Reduced Corrosion Resistance

Model / Years

2025 Corolla
Production Period

Late March 2025 – Early April 2025
Approximate Total Vehicles

75
Condition

Due to improper paint application, the corrosion resistance of the rear

suspension member may be reduced over time.

Remedy

Any authorized Toyota dealer will replace the rear suspension member FREE OF

CHARGE.
Tech Requirements

T4535 – Steering and

Suspension

Inspection/Repair Time
Repair: 9.7

Parts Control at Launch

CPOR
Owner Notification
Parts Replacement Rate

100%
Mail

Toyota will notify owners by Late January 2025. A sample of the owner

notification letter has been included for your reference.
Owner Notification Date

Late January 2025

Salvaged Title Eligible

YES
Head Unit Notification

Vehicle Head unit notifications will begin in early January.

Toyota App

Vehicles involved in this Special Service Campaign will be visible in the Toyota App at time of announcement.

Customer Contacts

Customers may contact your dealership with questions regarding this Special Service Campaign. Please

welcome them to your dealership and answer any questions that they may have. A FAQ is provided to assure

a consistent message is communicated.

Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement

Center (1-888-270-9371) - Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern

Time.
© 2025 Toyota Motor Sales, USA
Media Contacts

It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all

media contacts must be directed to the Toyota Newsroom https://pressroom.toyota.com.
Special Service Campaign Contents

Service Department ..................................................................................................................................... 3

Parts Department ........................................................................................................................................ 4

Sales Department ........................................................................................................................................ 5

Frequently Asked Questions ........................................................................................................................ 5

Policies And Procedures ............................................................................................................................... 6
© 2025 Toyota Motor Sales, USA
Back to Contents
Service Department

Warranty Reimbursement Procedure
Op Code

25TC10R1

•

•
Description

Replacement of the Rear Suspension

Member
Flat Rate Hours

9.7
The flat rate times include 0.1 hours for administrative cost per unit for the dealership.

A loaner vehicle or alternative transportation though Renta a Toyota can be claimed for $42 per day. Under

sublet of 25TC10R1, 2 days of rental may be claimed.
NOTE:
© 2025 Toyota Motor Sales, USA
Back to Contents
•

•
Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice

is not attached.

Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota

Transportation Assistance Policy (TTAP).
Salvage Title Vehicles

Every attempt should be made to complete an open Special Service Campaign when circumstances permit,

unless noted otherwise in the SSC dealer letter.

Remedy Procedures

Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service

Campaigns on the vehicle during the time of appointment.

Repair Quality Confirmation

The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have

the repair performed correctly, please designate at least one associate (someone other than the individual

who performed the repair) to verify the repair quality of every vehicle prior to customer delivery.

Technician Training Requirements

The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing

this repair are required to successfully complete the most current version of the E-Learning course “Safety

Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly,

technicians performing this repair are required to have completed the following course

• T4535 – Steering and Suspension
Parts Department

Parts Information

At the time of launch, parts for this campaign can be ordered in Campaign Part Order Request (CPOR) on

Service Lane, due to potential limited part availability. Please check the CPOR/MAC report on Dealer Daily for

the most up-to-date parts ordering information as part controls can be adjusted throughout the life of the

campaign.

Dealers can identify which parts ordering method to use by reviewing the parts information section of Dealer

Daily and checking for a MAC code on the part numbers below. For MAC code C, order through CPOR. For

MAC code D, refer to the MAC report for further instructions.

Part Number

51206-02060

90950-A1021

17451-F2010
Description

Rear Suspension Member

Plug, Hole

Gasket, Exhaust Pipe, No.2

© 2025 Toyota Motor Sales, USA
Back to Contents
Quantity

1

7

1
Sales Department

•
Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory

Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The

Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.

Policy for New Vehicles, TCUV, Pre-Owned Vehicles and Rent a Toyota
Frequently Asked Questions

Q1:

A1:
What is the condition?

Due to improper paint application, the corrosion resistance of the rear suspension member may be

reduced over time.
Q2:

A2:
What is Toyota going to do?

Any authorized Toyota dealer will replace the rear suspension member FREE OF CHARGE.
Q3:

A3:
Which and how many vehicles are covered by this Special Service Campaign?

There are 75 vehicles covered by this Special Service Campaign.

Model Name
Model Year
Production Period
Corolla
2025
Late March 2025 – Early April 2025
Q4:

A4:
How long will the repair take?

The repair takes approximately 10 hours. However, depending upon the dealer’s work schedule, it may

be necessary to make the vehicle available for a longer period of time.
Q5:

A5:
What if I previously paid for repairs related to this Special Service Campaign?

Reimbursement consideration instructions will be provided in the owner letter.
Q6:

A6:
How does Toyota obtain my mailing information?

Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to

receive registration or title information, based upon the DMV records. Please make sure your

registration or title information is correct.
© 2025 Toyota Motor Sales, USA
Back to Contents
Q7:

A7:
What if I have additional questions or concerns?

If you have additional questions or concerns, please contact the Toyota Customer Experience Center

at 1-888-270-9371 Monday through Friday, 7:00 am to 7:00 pm, Saturday 7:00 am to 4:30 pm Central

Time.
Policies And Procedures

New and Used Vehicles in Dealership Inventory (In-Stock Vehicles)

To ensure customer satisfaction, Toyota requests that dealers complete this Special Service Campaign on any

new or used vehicles currently in dealer inventory that are covered by this Special Service Campaign prior to

customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts

availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved

in a Special Service Campaign.

Toyota expects dealers to visit https://toyota-recall-disclosure.imagespm.info/ and complete a Customer

Contact and Vehicle Disclosure Form. Dealers are expected to provide a copy of the completed form, along

with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact the

customer when the remedy becomes available. Keep the completed form on file at the dealership

NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle

Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The

Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.

Pre-Owned Vehicles in Dealer Inventory

To ensure customer satisfaction, Toyota requests that dealers complete this Special Service Campaign on any

new or used vehicles currently in dealer inventory that are covered by this Special Service Campaign prior to

customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts

availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved

in a Special Service Campaign.

Toyota expects dealers to visit https://toyota-recall-disclosure.imagespm.info/ and complete a Customer

Contact and Vehicle Disclosure Form. Dealers are expected to provide a copy of the completed form, along

with the most current FAQ, to the vehicle buyer. Toyota and the dealer may use this information to contact

the customer when the remedy becomes available. Keep the completed form on file at the dealership.

NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle

Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The

Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns.

Toyota Certified Used Vehicle (TCUV)

The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service

Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as

a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have

been completed on that vehicle.

© 2025 Toyota Motor Sales, USA
Back to Contents
Claim Filing Accuracy and Correction Requests

It is the dealer’s responsibility to file claims correctly for this Special Service Campaign. This claim filing

information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is

crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been

filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim.

Parts Recovery Procedures

All parts replaced as part of this Special Service Campaign must be turned over to the parts department

until appropriate disposition is determined. The parts department must retain these parts until notification

via the Parts Recovery System (PRS) is received indicating whether to ship or scrap the parts. These parts are

utilized by various departments for defect analysis, quality control analysis, product evaluation, as well as

other purposes.

To help minimize dealer storage challenges, Toyota recommends that dealers:

• File the campaign claim accurately and promptly. The time a dealer is required to hold parts is based on

when the campaign claim is paid by Toyota.

• Monitor the Warranty Parts Recovery Notifications and Part Scrap Report regularly.

Refer to Warranty Policies 9.3 and 9.6 for additional details.

Customer Reimbursement

Reimbursement consideration instructions will be included in the owner letter.
© 2025 Toyota Motor Sales, USA
Back to Contents

Bestseller No. 1

ANCEL AD310 Classic Enhanced Universal OBD II Scanner Car Engine Fault Code Reader CAN Diagnostic Scan Tool, Read and Clear Error Codes for 1996 or Newer OBD2 Protocol Vehicle (Black)

CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on. After repairing the vehicle's problems, it can quickly read and clear diagnostic trouble codes of emission system, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information.
Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed mechanic tool with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble emission codes in seconds after you fixed the problem. This device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Pls confirm with our customer service whether it is compatible with your vehicle before purchasing.
Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.

Bestseller No. 2

MOTOPOWER MP69033 Car OBD2 Scanner Code Reader Engine Fault Scanner CAN Diagnostic Scan Tool for All OBD II Protocol Cars Since 1996, Yellow

Multi-Functions - Practical Multi-Functions OBD2 code reader features built-in OBD2 DTC lookup library, which help you to determine the cause of the engine light, read code, erase code, view freeze frame, I/M ready, vehicle information, data flow, real-time curve, get vehicle speed information, calculate load value, engine coolant temperature, get engine speed.
Wide Capability - Supports 9 protocols compatible with most 1996 US-Based, 2000 EU-Based and Asian cars, and newer OBD II & CAN domestic or import vehicles. Supports 6 languages - English,German, Dutch, Spanish, French, Italian.
2.8" LCD Display - Designed with a clear display 2.8" Large LCD screen - white backlight and contrast adjustment. No need any battery or charger, OBD reader gets the power directly from your vehicle through the OBDII Data Link Connector.
Compact Design - Car diagnostic scanner is equipped with a 2.5 feet long cable and made of a very thick flexible insulator.There are 6 buttons on OBD2 Scanner:scroll up/down,enter/exit and buttons that quick query VIN vehicle number& the DTC fault code.
ABS / Airbag codes NOT Supported - It is able to read and clear check engine information which is part of OBDII system, but it cannot work with non-OBDII systems, including ABS / Airbag / Oil Service Light, etc.

Bestseller No. 3

FOXWELL NT301 OBD2 Scanner Live Data Professional Mechanic OBDII Diagnostic Code Reader Tool for Check Engine Light

【Your Personal CEL Doctor – Read & Clear Engine Codes】The NT301 OBD2 scanner lets you read diagnostic trouble codes (DTCs), check em-issions readiness, turn off your Check Engine Light (CEL) or MIL, reset monitors, and view live data streams. It retrieves your vehicle's VIN instantly. Like all standard OBD2 scanners, it clears codes only after repairs are completed—if the issue persists, the code will return. Designed for DIYers who want to understand what’s really going on under the hood.
【Easy Code Reading – Just Plug & Play】Simply plug into the OBD2 port, turn the ignition to “ON” (engine off), and select the correct menu: Select OBDII-> Wait for seconds-> Select Read codes. For accurate results, ensure your vehicle is compatible and the OBD2 port is free from damage or wiring issues. No batteries needed— powered directly by your car.
【Live Data Graphing & Accuracy for Most OBD2 Vehicles】View and log live sensor data in graph form—monitor oxygen sensors, fuel trims, coolant temp, RPM, and more. Spot trends and suspicious values in real time. Compatible with most 1996+ gasoline cars, light trucks, and SUVs sold in the U.S., as well as many 2000+ European and Asian models. Also works on 12V diesel vehicles equipped with OBD2.
【S-mog Check Helper – Know Your Readiness Status at a Glance】With dedicated I/M readiness hotkeys and a simple Red-Yellow-Green LED indicator, you’ll instantly know if your vehicle is ready for em-issions testing. Built-in speaker provides audio feedback. No guesswork—just confidence before you head to the test center.
【A Must-Have Tool for Every Home Mechanic】Compact, rugged, and ready to use right out of the box. The 2.8” color screen is easy to read, even in daylight. No charging or setup required—just plug into the 16-pin DLC and start diagnosing. Recommended by professional mechanics on YouTube and trusted by DIYers worldwide.

Last update on 2026-03-26 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Buffer Copy Email Facebook Flipboard Hacker News LinkedIn Messenger Mix Pinterest Print Reddit SMS Telegram Tumblr X VK WhatsApp Line Xing Threads