47B Combo REV2 Service Campaign

CUSTOMER SATISFACTION NOTIFICATION

NORTH AMERICA
Oil Pump

FCA US LLC

Reference: 47B
2023 - 2024 (WS) Wagoneer/Grand

Wagoneer

Template Version 1.8
Revision

2
Edition

January 2026
Detail

Labor time reduced for oil pump replacement and 4x4 equipped opt. eqp.
SYMPTOM DESCRIPTION

The oil pump on about 44 of the above vehicles may

have an incorrectly installed spring which can dislodge

and cause oil starvation to the engine, resulting in a no

start condition.
SCOPE

This campaign applies only to the above vehicles

equipped with a 3.0L GMET6 engine.
NOTE: Some vehicles above may have been

identified as not involved in this campaign and

therefore have been excluded from this campaign.

IMPORTANT: Some of the involved vehicles may

be in dealer new vehicle inventory. Dealers should

complete this campaign service on these vehicles

before retail delivery. Dealers should also perform

this repair on vehicles in used vehicle inventory and

those vehicles in for service. Involved vehicles can be

determined by using the VIP inquiry process.
REPAIR TO BE PERFORMED

Replace the Oil Pump by following the directions

outlined in Service Library.
Use the following labor operation numbers and time

allowances:

Labor Description

Number

Hrs.

Replace Oil Pump

09-47-B1-82

5.5

Optional Equipment

Air Suspension

09-47-B1-61

0.4

equipped

4x4 equipped

09-47-B1-62

1.7

Additional Services

Allowance

Rental Vehicle

95-40-00-41

*$80 per

day

*Maximum 15 days

NOTE: See the Warranty Administration Manual,

Recall Claim Processing Section, for complete

claim processing instructions.
PARTS INFORMATION

Qty

1

1

1

2

1

1

8

1
ALTERNATE TRANSPORTATION
1
Dealers should attempt to minimize customer

inconvenience by placing the owner in a loaner

vehicle if the vehicle must be held overnight.
1
Part Name

Oil Pump 3.0L SO

Oil Pump 3.0L HO

O-Ring Oil Pickup Tube

Seal, Oil Pan to Block

Gasket Oil Pan

Oil Filter

Oil, 0W20 Quart

Bolt, Driveshaft to Front

Pinion (MSQ4)

Bolt, Driveshaft to Rear

Pinion (MSQ4)

RTV Equivalent
Part No.

68358479AH

68585094AF

68374054AB

68359147AC

68359145AC

68466307AB

68523994AA

06506497AA

06506497AA

NP
PARTS RETURN

No parts return required for this campaign.
DEALER NOTIFICATION

To view this notification on DealerCONNECT, select

“Global Recall System” on the Service tab, then click

on the description of this notification.
Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.

Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.

Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved
1/2
CUSTOMER SATISFACTION NOTIFICATION

NORTH AMERICA
Oil Pump

FCA US LLC

Reference: 47B
Owner Notification and Service

Scheduling

All involved vehicle owners known to FCA are being

notified of the service requirement by mail. They are

requested to schedule appointments for this service

with their dealers. A generic copy of the owner letter

is attached.
Vehicle Lists, Global Recall System, VIP

and Dealer Follow Up

All involved vehicles have been entered into the

DealerCONNECT Global Recall System (GRS) and

Vehicle Information Plus (VIP) for dealer inquiry as

needed.

GRS provides involved dealers with an updated VIN

list of their incomplete vehicles. The owner’s name,

address and phone number are listed if known.

Completed vehicles are removed from GRS within

several days of repair claim submission.
To use this system, click on the “Service” tab and

then click on “Global Recall System.” Your dealer’s

VIN list for each campaign displayed can be sorted by:

those vehicles that were unsold at campaign launch,

those with a phone number, city, zip code, or VIN

sequence.

Dealers should perform this repair on all unsold

vehicles before retail delivery. Dealers should also

use the VIN list to follow up with all owners to schedule

appointments for this repair.

VIN lists may contain confidential, restricted owner

name and address information that was obtained from

the Department of Motor Vehicles of various states.

Use of this information is permitted for this notification

only and is strictly prohibited from all other use.
Additional Information

If you have any questions or need assistance in

completing this action, please contact your Service

and Parts District Manager.

Customer Service / Field Operations FCA US LLC
Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.

Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.

Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved
2/2
This notice applies to your vehicle,
CUSTOMER SATISFACTION NOTIFICATION

Oil Pump
[Model Year and Model]

VIN XXXXXXXXXXXXXXXXX
47B
LOGO
VEHICLE PICTURE
Dear [Name],

At FCA US LLC, we recognize that the success of our business depends on the satisfaction of

our customers. We are constantly monitoring the quality of our products and looking for

opportunities to improve our vehicles even after they are sold. Because your long-term

satisfaction is important to us, we are contacting you on important improvements we would

like to make to your vehicle [1]. This will be done at no charge to you.

We are recommending the following improvements be performed on certain [2023 Model

Year (WS) Wagoneer/Grand Wagoneer] vehicles.

WHY DOES MY VEHICLE NEED REPAIRS?

The oil pump on your vehicle may have an incorrectly installed spring which can dislodge and

cause oil starvation to the engine, resulting in a no start condition.
YOUR SCHEDULING OPTIONS

1. RECOMMENDED OPTION

Call your authorized Chrysler /

Dodge / Jeep® / RAM Dealership

2. Call the FCA Recall Assistance

Center at 1-800-853-1403. An

agent

can

confirm

part

availability and help schedule an

appointment.

3. Visit recalls.mopar.com, scan the

QR code below, or download the

Mopar Owner’s Companion App.
QR Code
HOW DO I RESOLVE THIS CUSTOMER SATISFACTION NOTIFICATION?

FCA US will repair your vehicle free of charge (parts and labor). To do this, your dealer

will replace the oil pump. The estimated repair time is about 10 hours. In addition, your dealer

will require your vehicle for proper check-in, preparation, and check-out during your visit,

which may require more time. Your time is important to us, so we recommend that you

schedule a service appointment to minimize your inconvenience. Please bring this letter with

you to your dealership.

TO SCHEDULE YOUR FREE REPAIR,

CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY

WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?

If you have already experienced this specific condition and have paid to have it repaired, you

may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [2]

Once we receive and verify the required documents, reimbursement will be sent to you within

60 days. If you have had previous repairs performed and/or already received reimbursement,

you may still need to have the repair performed.

We apologize for any inconvenience, but are sincerely concerned about your satisfaction.

Thank you for your attention to this important matter.
Get access to recall notifications,

locate your nearest dealer, and more

through this website or Mopar

Owner’s Companion App. You will be

asked to provide your Vehicle

Identification Number (VIN) to

protect and verify your identity.

DEALERSHIP INSTRUCTIONS

Please reference CSN 47B.
Customer Assistance/Field Operations

FCA US LLC
Mr. Mrs. Customer

1234 Main Street

Hometown, MI 48371
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.

[2] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 218004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.

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Last update on 2026-03-25 / Affiliate links / Images from Amazon Product Advertising API

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