B320925 Service Campaign

1/9/26, 1:49 PM
32 09 25_DELIVERY STOP: STEERING GEAR
SIB 32 09 25

DELIVERY STOP: STEERING GEAR

2026-01-09

This Service Information Bulletin (Revision 3) replaces SI B32 09 25 dated December 2025.

What’s New:

Parts Information updated
Please perform the procedure outlined in this Service Information on all affected vehicles before customer

delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure

the next time the vehicle is in the shop if the campaigns have a status of remedy available. Otherwise,

please release the vehicle.

☐

☐
THIS REPAIR IS MOBILE FRIENDLY

THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY
MODEL

E-Series

G45
Model Description

X3 Sports Activity Vehicle
Production Date

April 4, 2025 – July 31, 2025
AFFECTED VEHICLES

Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,

AWP, Campaign Summary, or Warranty Vehicle Inquiry.

Please make sure you check your dealer inventory as soon as possible. As of September 19, 2025, you can

see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.
SITUATION

BMW AG has issued a Delivery Stop (effective September 18, 2025) on certain Model Year 2025-2026

BMW vehicles that were produced between April 4, 2025, and July 31, 2025.

Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop,

until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery

Stop.

Check Control message and a significant change in steering feel.
CAUSE

One of the two torque sensors that detects the drivers steering request could be faulty.
CORRECTION

Replace the steering gear.
PROCEDURE

Replace the steering gear as per the repair instruction REP32 13 572 “Replace electrical steering box

(EPS)”.

Note:

When replacing the steering gear for vehicles with a B48 engine, only the track rod on the right

needs to be removed and installed in order to remove the steering gear. There is no change in the

procedure for vehicles with a B58 engine.
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PARTS INFORMATION

Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK

or AIR which considers specific equipment and/or options.

YOCV Campaign Ordering Codes

G45 X3 30 with B48 engine w/o SA 2VL – 3104982214

G45 X3 30 with B48 engine & Option SA 2VL- 3105055645

G45 X3 M50 with B58 engine – 3105010412

For G45 X3 30 with B48 engine

Part Number

Description

32 10 5 B6C 636

Steering gear, electric without SA 2VL (variable sport

steering)

Or

32 10 5 B6C 637

Steering gear, electric with SA 2VL

And

Hardware for both steering gear options

07 11 9 908 587

Star-socket screw (BM12x1.5x50-10.)

33 30 6 787 062

Combination nut (M14x1.5-10ZNNIV) [rounds to 5]

32 30 6 778 609

Torx bolt (M8x33)

32 10 6 791 548

Pipe clamp

37 10 6 789 678

Hex nut with flange (M12x1.5-10-ZNS3)

83 23 8 849 305

Grease FB-1 (DN = 100 gr)

For G45 X3 M50 with B58 engine

Part Number

Description

32 10 5 B6C 637

Steering gear, electric

07 11 9 908 587

Star-socket screw (BM12x1.5x50-10.)

33 30 6 787 062

Combination nut (M14x1.5-10ZNNIV) [rounds to 5]

32 30 6 778 609

Torx bolt (M8x33)

07 14 7 426 660

Star-socket screw (M12x1.5)

07 14 6 885 922

Multi-purpose bolt ASA (M12x1.5x90)

31 10 6 872 063

Hex bolt with washer (M14x54x1.5)

07 11 9 904 141

Hexagon screw with flange (M10x30-10.9ZNS3) [rounds to

10]

37 10 6 789 678

Hex nut with flange (M12x1.5-10-ZNS3) [rounds to 10]

33 32 6 760 668

Self-locking collar nut (M12x1,5-10 ZNS3)

07 14 8 869 310

Torx screw, self-locking (M12x1.5x40.5MKL)

13 64 7 675 557

O-ring

31 10 6 893 509

Hex bolt with washer (M10x39 ZNS3)

07 14 7 483 888

Hex bolt (M10x55 10.9 ZNS)
Quantity

1

1

4

2

1

2

2

Sublet

Quantity

1

4

2

1

2

2

2

4

2

1

1

6

2

2
CLAIM INFORMATION

Vehicle Programming and Encoding

During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign

repairs open. The programming and encoding procedure may only be invoiced one time.

After replacing the steering gear, select this Technical Campaign to perform and submit for updating the vehicle to

the required I-level or higher instead when applicable (this includes 00 00 006/556, 61 21 528, and 61 00 730).

Please be sure to also perform any additional before and/or after work (including attaching labels) as required by

the open campaigns on the vehicle. Close any remaining open programming and encoding Campaign repairs as

outlined in the corresponding Service Information Bulletin.
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As determined by the above, reimbursement for this Action will be via normal claim entry utilizing the work

package information below that applies.
Plusposition (+)
Main work

Associated work
Completion before the first vehicle delivery to a customer (New in-stock/No inservice date), or the vehicle is already in the workshop for another reason

and/or repair, identified by the “(Plusposition)” reference in the descriptions

below.

The vehicle arrives for this Action, no other Main work will be

performed/claimed during this workshop visit, identified by the “(Main work)”

reference in the descriptions below

Additional/expanded job/work task(s) that are beyond the scope of the

preliminary job/work task (Plusposition or Main)
Only one Main work flat rate labor operation code can be claimed per workshop visit.

Repair Code:
0032770300
G45 Replacing steering gear
Below are the special flat rate labor operation code choices for this action.

Work Package
#1
Labor

Operation
Description
Labor Allowance
00 78 921
Replace steering gear, includes program

and encode the vehicle’s control units,

includes Carrying out vehicle test (00 00

5566/61 21 528), adjusting the front toein (32 00 595, 32 00 601, and 32 13

905) (Plusposition)
As applicable
00 78 337
Replace steering gear, includes program

and encode the vehicle’s control units,

includes Carrying out vehicle test (00 00

006/61 21 528), adjusting the front toe-in

(32 00 595, 32 00 601, and 32 13

905) (Main work)
As applicable
Labor

Operation
Description
Labor Allowance
00 78 935
Replace steering gear (program and

encode is included in another technical

action or repair), includes adjusting the

front toe-in (32 00 595, 32 00 601, and 32

13 905) (Plusposition)
As applicable
00 78 346
Replace steering gear (program and

encode is included in another technical

action or repair), includes adjusting the

front toe-in (32 00 595, 32 00 601, and 32

13 905) (Main work)
As applicable
And:
#2
Or:

Work Package
#3

Or:

#4
And:

Additional Work (When and As Applicable with WP #1 to WP #4)

Expanded WP
Labor

Operation
Description (Associated work)
A
00 78 934
Additional work: Adjust rear axle with

eccentricBMW

screwsof North America,

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Copyright
Labor Allowance
Inc.
11 FRU

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32 09 25_DELIVERY STOP: STEERING GEAR
Or:

Work Package
Labor

Operation
Description
Labor Allowance
#5
00 78 936
Vehicle has already been completed by

another repair or technical

action (Plusposition)
1 FRU
00 78 347
Vehicle has already been completed by

another repair or technical action (Main

work)
1 FRU
Or:

#6
Claim Repair Comments

Reference the SIB number, the issue (briefly), and the work package (WP) number performed in the technician’s RO notes,

and in the claim comments (For example: B32 09 25 Replace steering gear WP 1), unless otherwise required by State law.
Sublet – Bulk Supply Materials (RO and Claim Comments Required)

Sublet Code 4
Reimbursement for the repair-related bulk supply material (Do

not use the BMW part number for claim submission)
Up to $25.00
Sublet reimbursement calculation for claiming the applicable repair-related bulk supply material (BMW part

number) is at the dealer net (DN) price for the full or proportional quantity used plus your center’s handling.

Vehicle Programming and Encoding – Additional Work (RO and Claim Comments Required)

This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel.
If one or more control modules fail during the reprogramming procedure, claim the required consequential

repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as

required, refer to the SIB in AIR) under the Repair Code in this bulletin together with the corresponding labor

operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.

Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the

claim comments.
For covered repairs that address control module failures that occurred prior to performing this

reprogramming procedure, claim this work with the appliable Repair Code listed in AIR together with the

corresponding labor operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that

applies.

(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for

documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair

work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.
Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)

This Action’s repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item

under the Repair Code noted above as follows:

Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment section.
Please refer to SI B01 29 16for additional information.

BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
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32 09 25_DELIVERY STOP: STEERING GEAR
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application

resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and click on the

“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select

the applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units”

button and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the

“Search” icon to display the corresponding listing of “Flat rate unit group details” that are available and their

corresponding FRU allowances.
FEEDBACK REGARDING THIS BULLETIN

Technical Feedback

Warranty Feedback

Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your

feedback in the rating box at the top of this bulletin

To submit feedback for the CLAIMS section of this bulletin: Submit an IDS

ticket to the Warranty Department, or use the chat available in the

Warranty Documentation Portal

To submit feedback for the PARTS section of this bulletin: Submit an IDS

ticket to the Parts Department
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