NHTSA ID Number: 11027771
Manufacturer Communication Number: B611925
TSB/Document Date: 2026-01-23
Summary
SITUATION The malfunction indicator lamp (MIL) is triggered by the erroneous fault code 031BFC- AC charging, charging electronics 2,internal fault: No internal capacitor discharge stored in the CCU. However, AC charging is operating as designed without a charging concern or issue. Affected PHEV vehicles have the CCU-03 (7.4 kW / 11 kW) with I-levels from 24-07-500 to 25-11-5xx
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TSB/Document ID: B611925
Replacement Service Bulletin Number:
MFR Communication Date: 2026-01-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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1/9/26, 1:47 PM
61 19 25_PHEV – MALFUNCTION INDICATOR LAMP (MIL) WITH FAULT CODE ENTRY 031BFC STORED
SIB 61 19 25
PHEV – MALFUNCTION INDICATOR LAMP (MIL) WITH FAULT CODE ENTRY 031BFC STORED
2026-01-02
This Service Information bulletin (Revision 01) supersedes SI B61 19 25 dated October 2025
What’s New:
The claim submission Repair Code has been updated
☒
☒
THIS REPAIR IS MOBILE FRIENDLY
THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY
MODEL
E-Series
G05 LCI
G09
G60
G70
G90
G99
Model Description
X5 Sports Activity Vehicle (Plug-in hybrid electric vehicle (PHEV)) (Model Year 2024
and newer)
BMW XM and BMW XM Label (PHEV)
550e xDrive Sedan (PHEV)
750e xDrive Sedan (PHEV)
M5 Sedan (PHEV)
M5 Touring (PHEV)
SITUATION
The malfunction indicator lamp (MIL) is triggered by the erroneous fault code 031BFC- AC charging, charging electronics 2,
internal fault: No internal capacitor discharge stored in the CCU.
However, AC charging is operating as designed without a charging concern or issue.
Affected PHEV vehicles have the CCU-03 (7.4 kW / 11 kW) with I-levels from 24-07-500 to 25-11-5xx
CAUSE
Unfavorable diagnostic parameters for the AC charging buffer capacitors discharge function in the Combined Charging Unit
(CCU) software. This will lead to the erroneous fault 031BFC stored, and will trigger the malfunction indicator lamp (MIL).
CORRECTION
In the event an Affected Vehicle arrives with the issue stated above, proceed as follows:
Determine what is the vehicle’s current I-level by either using AIR or the Key Reader/Aftersales Workplace (AWP) application.
When the vehicle’s I-level is lower than …26-03-500:
Please do not proceed- the ISTA version with the update that corrects this software issue is expected to be available as of March
2026
Clear fault code “031BFC”
Note:
Until ISTA I-level …26-03-500 is available, this issue (malfunction indicator lamp (MIL) and fault memory entry 031BFC)
can occur multiple times.
If AC charging is working as designed and there is not a charging complaint, exchanging the CCU will not eliminate the
problem and is therefore not permitted.
Please inform the customer that there is no operational problem with the vehicle, and that a software update is expected
in March 2026. The vehicle should be released back to the customer, and it should be documented in the repair order
that the customer was informed of the situation.
If a customer refuses to pick up his/her vehicle, the area team should be contacted immediately. Vehicles should not sit
at the BMW center awaiting the software update.
PARTS INFORMATION
Note: Do not replace any parts as it does not provide a remedy and is therefore not permitted.
Copyright ©2026 BMW of North America, Inc.
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1/9/26, 1:47 PM
61 19 25_PHEV – MALFUNCTION INDICATOR LAMP (MIL) WITH FAULT CODE ENTRY 031BFC STORED
CLAIM INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks, concurrently by the
State-specific Emissions Warranty (dependent on the vehicle’s model year, state of registration and its inclusion on the modelspecific list of covered components).
Repair
Code:
6144023700
CCU Combined Charging Unit control unit (Hybrid/E-vehicle) Loose
Obtain the flat rate unit (FRU) allowances for the following that applies.
Labor
Operation
00 00 006
Or:
00 00 556
And:
61 21 528
And, as needed:
61 00 006*
Or:
00 58 500*
Description
Labor Allowance
Carrying out vehicle test (Main work)
As applicable
Carrying out vehicle test (Plusposition)
As applicable
Supporting voltage of the vehicle electrical system /
recharging vehicle battery
As applicable
Carrying out vehicle diagnosis, ABL (Work time)
WT FRU
Diagnosis Worktime Flat Rate
2 FRU
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of 00 00 006, or
exclude (including 61 21 528) when the Vehicle Test is included in another repair.
Claim Repair Comments
Reference the SIB number and the issue (briefly) in the technician’s RO notes, and in the claim comments (For example: B61 19 25 CCU software
update release pending), unless otherwise required by State law.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for documenting, claiming, and
explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair work time (WT), and the vehicle repairs your center
performed, unless otherwise required by State law.
BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application resource, start by
entering the the Chassis Number (last seven (7) characters of the VIN), and click on the “Search” icon. If the “Vehicle Selection”
window displays two or more model possible vehicle choices, select the applicable Model, or enter the full VIN (17 characters)
instead to proceed. Click on the “Flat Rate Units” button and enter a flat rate labor operation code number “without spaces” in the
field to the right, click on the “Search” icon to display the corresponding listing of “Flat rate unit group details” that are available
and their corresponding FRU allowances.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
Copyright ©2026 BMW of North America, Inc.
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61 19 25_PHEV – MALFUNCTION INDICATOR LAMP (MIL) WITH FAULT CODE ENTRY 031BFC STORED
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