NHTSA ID Number: 11027989
Manufacturer Communication Number: WRH-25
TSB/Document Date: 2026-02-02
Summary
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service program for certain 2026 model year Forester vehicles that may be equipped with a rear door latch with a damaged micro switch.
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TSB/Document ID: WRH-25
Replacement Service Bulletin Number:
MFR Communication Date: 2026-01-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY
MFR Component System:
MFR Component Subsystem:
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ATTENTION:
GENERAL MANAGER
q
PARTS MANAGER
q
CLAIMS PERSONNEL
q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
q
© 2026 Subaru of America, Inc. All rights reserved.
SERVICE PROGRAM BULLETIN
APPLICABILITY:
SUBJECT:
2026MY Forester
NUMBER:
WRH-25
DATE:
01/15/26
Rear Door Latch & Actuator Assy Replacement
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service
program for certain 2026 model year Forester vehicles that may be equipped with a rear door latch
with a damaged micro switch.
REASON FOR THIS SERVICE PROGRAM
Damage to the micro switch in the door latch used for detecting the rear door lock status may lead to
incorrect detection of the rear door lock status. In this condition, the Key lock-in prevention function,
the PIN Code Access registration, and the welcome lighting function may not operate correctly.
AFFECTED VEHICLES
The number of U.S. vehicles included in this service program is 461.
Model Year
Carline
Production date range
2026
Forester
September 11, 2025 – October 17, 2025
Not all vehicles in the production date range listed above may be included in this service program.
Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function
on subarunet.com. This information is now available.
DESCRIPTION OF THE REPAIR
Subaru retailers will replace the right-hand and left-hand rear door latch and actuator assemblies at no
cost to the customer.
RETAILER RESPONSIBILITY
Any vehicles listed in any recall or campaign that are in retailer stock must be:
•
Immediately identified
•
Tagged or otherwise marked to prevent their delivery or use prior to repair
•
Repaired in accordance with the repair procedures outlined in the Bulletin
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: WRH-25; Date: 01/15/26
Page 1 of 8
Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in
their inventory (new, used, demo & SSLP). Additionally, whenever a vehicle subject to this service
program is taken into inventory or in for service, necessary steps should be taken to ensure the repair
has been made before selling or releasing the vehicle.
PART INFORMATION:
Part Description
Part Number
Qty.
Latch & Act AY DR Rear Right
61035SL00A
1
Latch & Act AY DR Rear Left
61035SL01A
1
Screw Latch M6
904210037
6
Image
SERVICE PROCEDURE FLOW CHART:
REQUIRED TOOLS & MATERIALS:
Description
Image
Details
General hand tools
Required for torquing hardware
Protective Tape
Protect parts
For hand protection
Continued...
Bulletin Number: WRH-25; Date: 01/15/26
Page 2 of 8
COMPONENT CONFIGURATION:
Continued...
Bulletin Number: WRH-25; Date: 01/15/26
Page 3 of 8
SERVICE PROCEDURE / INFORMATION:
Step 1: Remove Rear Door Latch and Actuator Assembly
Caution:
• Check the child lock setting before starting. It must be reset to its original condition before
returning the vehicle.
•
Use gloves when working inside the door, as some parts are sharp and may cause cuts.
1.1 Raise the rear glass assembly to the top position.
1.2 Record all saved settings, then disconnect the negative battery terminal from the battery sensor.
1.3 Remove the rear door trim panel.
1.4 Remove the door sealing cover.
Note: If the sealing cover is damaged during removal, it must be replaced.
1.5 Remove the rear sash bolt.
1.6 Disconnect the connector from the latch and actuator assembly.
1.7 Remove the three (3) T30 bolts securing the latch and actuator assembly to the door.
Continued...
Bulletin Number: WRH-25; Date: 01/15/26
Page 4 of 8
1.8 Remove the rear latch and actuator assembly.
Note: With the lower sash bolt removed, there will be enough clearance to pass the actuator past
the sash.
DO NOT move the sash farther than required as this can cause DAMAGE to the sash.
latch and actuator assembly removal video
Continued...
Bulletin Number: WRH-25; Date: 01/15/26
Page 5 of 8
Step 2: Install Rear Door Latch and Actuator Assembly
2.1 Lift up the sash to slide the door latch and actuator assembly past it.
2.2 Insert the door latch and actuator assembly into the fork of the rear door frame assembly.
2.3 Install three (3) NEW T30 bolts into the door latch and actuator assembly and torque to 6.5
N·m (58 in-lbs).
2.4 Connect the electrical connector.
2.5 Install the lower sash bolt and torque to 7.5 N·m (66 in-lbs).
Note: Ensure the lower sash is still attached to the window channel correctly.
Bulletin Number: WRH-25; Date: 01/15/26
Continued...
Page 6 of 8
2.6 Install the sealing cover.
2.7 Install the rear door trim panel.
2.8 Reconnect the battery terminal and restore all settings to their original values.
Step 3: Check Operation
3.1 Verify the window glass moves up and down normally.
3.2 Check that the inside and outside door handles operate correctly to open the door.
3.3 Ensure the lock works from both the key fob and the master window switch.
3.4 Confirm the child lock mechanism is functioning and set to its original position.
SERVICE PROGRAM IDENTIFICATION LABEL:
Type or print the necessary information on a Campaign Identification Label. The completed label
should be attached to the vehicle’s upper radiator support. Additional labels are available through
normal parts ordering channels. The part number is MSA6P1302, which comes as one sheet of 20
labels.
Part Number
Applicability
Description
Order Quantity
MSA6P1302
All Models
Campaign Identification Label(contains
one sheet of 20 labels)
1
Continued...
Bulletin Number: WRH-25; Date: 01/15/26
Page 7 of 8
CLAIM REIMBURSEMENT AND ENTRY PROCEDURES:
Credit to perform this recall will be based on properly completed repair order information. Retailers
may submit claims through Subarunet.com.
Labor Description
Labor Operation #
Labor Time
Fail Code
REPLACEMENT OF BOTH REAR DOOR LATCH
ASSEMBLIES
A100-241
.7h
WRH-25
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: WRH-25; Date: 01/15/26
Page 8 of 8
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