SXM360 IP communication channel.
After the progress bar is displayed with silence due to communication breakdown, etc., operate IRPLay/Pause.

Operation of SXM function becomes unresponsive and SXM function restarts
if the user quickly alternates between SXM satellite and IP channels

Playback may not start when perform fast switch of SXM channel selection
Selecting an SXM channel using steering wheel switch

After booting, the SXM playback screen may remain blank for about 45
seconds.

After ignition off/on, SXM may play a channel that was not the last channel
played.

When viewing preset registered SXM IP channels with the steering wheel
switch to feed presets and switch preset pages, the list may not switch.

Screen remains on FM/AM, SXM with the sound pn and off, asfter switching
audio source to FM/AM from SXM.

The tab buttons for switching settings items may not be displayed.
From the SXM Notification screen, press and hold the Tune knob button to
enter the Sound Settings popup screen. Close the popup with the × button to
transition to the Radio Settings screen.

Continued...
Bulletin Number: 15-305-22R; Revised: 01/20/26

Page 45 of 80

Number
7

Category
SXM

8

Navi

Symptoms to be Improved:
In the SXM screen, the On Demand button in the upper right corner is grayed
out and cannot be operated in the Sports→ Sports Talk screen.
(only applicable to HIGH and MID trim)

After booting, the Map screen may not appear even if the Map icon on the
Home screen is pressed.
(only applicable to HIGH trim)
Three destination suggestion displays in the navigation system are sometimes
displayed overlapping each other. Originally, up to three destination suggestions are displayed at the bottom of the screen when the navigation system is
started.
(only applicable to HIGH trim)

The total delay time due to traffic and other factors is not displayed at the top
of the navigation route bar.
(only applicable to HIGH trim)

Continued...
Bulletin Number: 15-305-22R; Revised: 01/20/26

Page 46 of 80

Number
8

Category
Navi

Symptoms to be Improved:
When turning ignition off and on while the Map screen is displayed, the
message ""Loading Navigation..."" may remain on the screen, and the Map
screen may not be displayed.
(only applicable to HIGH trim)

The route guidance operation starts with the screen displaying the entire route
to the destination. Your Information & Privacy screen is displayed when the
navigation system is booting for the first time and you have not accepted the
privacy policy. Set the destination of the navigation system by voice recognition commands, launch the navigation screen.
(only applicable to HIGH trim)

While driving with the navigation destination set, the estimated time of arrival may be interrupted halfway through the speech, and after that the navigation voice guidance may not sound.
(only applicable to HIGH trim)
When a destination is set and the map data of the state through which the
route passes is updated during route guidance, the navigation application may
be restarted or the route in the route guidance may disappear.
(only applicable to HIGH trim)

Continued...
Bulletin Number: 15-305-22R; Revised: 01/20/26

Page 47 of 80

Number
9

Category
Audio/Voice
recognition

Symptoms to be Improved:
The record of the boost peak value may be reset after the engine is started.
(only applicable to WRX model)

10

SUBARU
STARLINK

Delete Subaru STARLINK function icons and setting items on the CID
screen.
Note: Subaru STARLINK apps service was ended in 2023 years.

11

Translation

The screen display containing the word “Depress” was mistranslated in four
languages (Canadian French, European French, Slovak, and Malay) to mean
“Release the brake” instead of “Depress the brake".
Among the error messages in case of CarPlay connection failure, there was a
screen that corresponded only to English. Support translations for languages
other than English.

12

Performance After ignition on, screen operation may be slow when using CarPlay or other
functions without once starting Map.
(only applicable to HIGH trim)

New Functions and Enhancements included in Update #4:
Number
1

New Function or Enhancement
The certificate of the data distribution server for the map update service by MapOTA
(MOTA) will be changed from 2025, and the previous server certificate will no longer be
able to connect. Therefore, the updated server certificate will be added.
(See Appendix 10 for more details)

Continued...
Bulletin Number: 15-305-22R; Revised: 01/20/26

Page 48 of 80

Symptoms Addressed By Update #3
Number
Category
Symptoms to be Improved:
1

-After turning ignition ON, the "CAUTION" screen is displayed for 2
minutes. After the "CAUTION" screen is displayed, a reset may occur.

-During Bluetooth audio playback, the CID screen may turn to a black screen.
-When shifting from R to any other gear immediately after starting the
engine, the CID screen takes some time to return to the home screen,
displaying only a background (only applicable to HIGH trim)

-Right after starting up, the CID displays only background without icons and
no further operation can be done (not applicable to WRX)
Black
Display

After engine starts, only the black frame of the Caution screen display may
remain on the CID screen.
The rear view camera can be displayed by shifting to shift R.

Continued...
Bulletin Number: 15-305-22R; Revised: 01/20/26

Page 49 of 80

Number

Category

2

Reset

Symptoms to be Improved:

- When an iPhone/iPod is connected via USB cable and connected as an iPod
audio device instead of CarPlay, the CID screen may reset when song information is received.
(This occurs when some of the song information data sent by the iPhone/iPod
is missing)
- Shortly after turning the ignition on, the CID screen reboots (not applicable
to WRX)
When turning ignition on/off repeatedly, the CID screen may restart after
startup (not applicable to WRX)
- After Turning ignition on, the CID screen may restart repeatedly in 2-3
minute cycles (not applicable to WRX)
- After starting the engine, the CID screen (CCU) resets approximately 3
minutes later (not applicable to WRX)
- After performing the Factory Data Reset, there is a mechanism to restart the
CCU once, but it repeats another restart after displaying the Caution screen
immediately following the initial reboot (not applicable to WRX)
- The CID screen suddenly reboots due to audio functionality problem (It is
difficult to visually distinguish this reset from other types of resets)
(not applicable to WRX)
- When multiple reminders for maintenance dates, birthdays, and
anniversaries are set and nearing, a series of pop-up notifications appear on
the CID screen after starting the engine. If you try to delete a reminder right
before it switches to the next one, the CID screen may reboot (not applicable
to WRX)

- Performing the following steps may lead to the CID screen rebooting again
a few seconds later (not applicable to WRX):
1. Turn on the Valet Mode function.
2. Long-press the Volume knob to forcefully trigger a reboot of the CID
screen.
3. When the reboot begins, and the CID screen goes dark, turn the IGN-OFF
and immediately open and close the door.
4. When the CID screen reappears, turn the ignition on.
- CID screen restart may occur about 6 minutes after engine start due to a
radio tuner startup failure (This symptom is indistinguishable from other CID
screen restarts) (not applicable to WRX)

Continued...
Bulletin Number: 15-305-22R; Revised: 01/20/26

Page 50 of 80

Number

Category

2

Symptoms to be Improved:

- When the automatic map data update function is set to ON (as shown in the
example) the CID screen may restart after engine startup (only applicable to
HIGH trim)

Reset

3

4

- TomTom navigation (map) application suddenly restarts (only applicable to
HIGH trim)
- Add a function that, when there is no response from the iPhone for a certain
period while CarPlay is being connected, the source is changed automatically
CarPlay or
to Bluetooth audio with message displayed "CarPlay music playback is not
Android Auto
available" (not applicable to WRX)
projection
application - Bluetooth, AndroidAuto, and CarPlay may become unavailable when
CarPlay is connected to an iPhone via USB cable (not applicable to BASE
trim)
- Symptom 1: Automatic connection of Wireless CarPlay fails.
- Symptom 2: The status bar icon at the top of the CID (Central Information
Display) indicates a Bluetooth connection status, but the 'Manage Device'
screen shows Bluetooth as disconnected, resulting in inconsistent information
as depicted below (not applicable to BASE trim)

CarPlay
projection
application

- While using wireless CarPlay, the CarPlay screen may suddenly disappear
and return to the HOME screen (CarPlay is ended due to the intermittent loss
of Wi-Fi signal) (not applicable to WRX)
- After unplugging and reinserting the USB cable for the wired CarPlay, the
CarPlay becomes unable to launch. This issue occurs only in case of wired
CarPlay (only applicable to BASE trim)
- When using CarPlay, CarPlay may disconnect at the timing to end a Siri(*)
or phone call. Also, CarPlay cannot be reconnected afterwards.
(not applicable to WRX)
(*) Siri is the digital assistant that is part of Apple Inc.'s OS operating systems

Continued...
Bulletin Number: 15-305-22R; Revised: 01/20/26

Page 51 of 80

Number

Category

4

Symptoms to be Improved:

- The screen does not switch to the CarPlay screen even if the CarPlay icon
on the Home screen is pressed. (This occurs if both the CarPlay screen and
the automatic screen switching by some function overlap in time)
(not applicable to WRX)
- After turning the ignition off and on, wireless CarPlay does not
automatically reconnect (not applicable to BASE trim)
- When turning the ignition on, there is a failure to automatically reconnect to
the previously connected wireless CarPlay (not applicable to BASE trim)
- Automatic reconnection of Wireless CarPlay may take approximately 7
minutes. (not applicable to BASE trim)
- If CarPlay is manually turned on from the Manage Devices screen
immediately after engine starts while CarPlay is automatically connected,
CarPlay cannot be activated (not applicable to BASE trim)
- CarPlay cannot be started immediately after engine start, when manually
turn on CarPlay from ManageDevices screen.
- CarPlay may disconnect when switching between CarPlay and other screens
during CarPlay connection.
CarPlay
projection
application

- CarPlay will not be activated.
(This occurs due to CarPlay connection authentication failure caused by corruption of certificate data read from AppleIC.)
"- When using CarPlay, it may disconnect and not reconnect even after unplugging and plugging in the USB cable.
(This occurs when there are repeated failures in data transmission/reception with the iPhone and the number of unanswered signals from the iPhone
exceeds 127)"
- When starting the engine with the iPhone connected via USB, CarPlay may
not start even if the CarPlay icon on the home screen is pressed. (This can be
resolved by reinserting the USB cable.)

- When WirelessCarPlay is disconnected due to radio interference, we have
incorporated improvements to avoid radio interference and make it easier to
reconnect (not applicable to BASE trim)
Continued...
Bulletin Number: 15-305-22R; Revised: 01/20/26

Page 52 of 80

Number

Category

5

Symptoms to be Improved:

- When repeatedly unplugging and plugging the USB cable of an Android
device during Android Auto, it may lead to the "Android Auto connected"
display showing up even when Android Auto is not actually running. As a
result, reconnecting the USB cable may not start Android Auto as expected
(not applicable to WRX)
- Situation: Connect a registered Android device to USB with IGN ON and,
after launching the CID screen, immediately disconnect the USB.
Symptoms: Even though Android Auto is not connected, the ""Connecting""
icon appears on the Manage Devices screen. Also, despite disconnecting the
USB, wireless Android Auto does not connect (not applicable to WRX)

Android Auto - When you toggle on Android Auto from the Manage Device screen in CID
projection while the Android device is not connected via USB, there may be a failure to
application start Wireless Android Auto (not applicable to BASE trim)

6

Audio

- Wireless Android Auto disconnects (not applicable to BASE trim)
Stand-by time setting for automatic disconnection in case of no response
from the smartphone is changed from 3 seconds to 10 seconds
- Add a function to automatically try to reconnect when Bluetooth or
Android Auto is disconnected due to no communication response from the
Android device (If there is no response from the Android device even after
reconnection, it will disconnect.)
- After starting the engine, there is no sound from the speakers, including
audio and voice guidance, and it is not possible to switch the audio source
(not applicable to WRX)
- When starting music playing on the Bluetooth audio screen, song
information is displayed, the seek bar progresses, but there is no sound coming from the speakers (not applicable to WRX)
- When the engine is repeatedly turned on and off with the driver's door open,
audio and voice couldn't be heard from the speakers and the volume change
operation may not work.
Continued...

Bulletin Number: 15-305-22R; Revised: 01/20/26

Page 53 of 80

Number

Category

6

Symptoms to be Improved:

- When returning to the Playlist List screen by pressing "Back" after
selecting a Playlist on page 4 or later in the Playlist List screen, the Playlist
List is displayed blank.

Audio

- After turning ignition ON, there is no audio sound.
- The playback starts from the first song on the USB instead of resuming from
the song that was played last time. (This is more likely to occur when the
number of songs on the USB is 4000 or more.)
The previous audio source was USB audio. Plug in the same USB as last time
and audio playback starts automatically
- The playback song and the displayed song title are mismatched. (Playback
resumes from the same song, but the displayed song title is misplaced.)
After USB audio playback, edit the folder structure and song order of that
USB memory stick using a computer or other device. Restart USB audio on
the same USB.
- Bluetooth connection may not become active, and it may become impossible to switch Bluetooth-connected devices, when following steps below
(turning on/off the connection)(not applicable to WRX):
With the CarPlay usage confirmation screen displayed on the CCU, press the
'Yes' button. Almost simultaneously, on the iPhone's settings screen, turn off
the CarPlay toggle switch.

7

Bluetooth

- Even with the Bluetooth actually connected, it is treated as not connected
to Bluetooth on the audio screen ('No Device Connected' is displayed, and
Bluetooth audio is not playing) (not applicable to BASE trim)
- You can't play Bluetooth audio or register and unregister Bluetooth-connected devices.
This symptom may occur when there is at least one registered Bluetooth device, and you attempt to delete a registered device from the 'Manage Devices'
screen (not applicable to BASE trim)
Continued...
Bulletin Number: 15-305-22R; Revised: 01/20/26

Page 54 of 80

Number

Category

7

Bluetooth

8

Symptoms to be Improved:

- Address vulnerabilities in the Bluetooth encryption mechanism (only applicable to BASE trim)
- If the Bluetooth connection fails due to the loss of the link key in the phone,
the following message should be changed to be displayed.
Before:
Connection unsucessful
Please try again lager
After:
Connection unsucessful
Please try deleting and then re-pairing your device
- When pressing a preset button for a registered radio channel, you can play
the channel. But the button you pressed does not highlight, and you cannot
operate through presets using the steering wheel controls (not applicable to
WRX)

Radio

- While listening to the radio, the audio suddenly cuts out (not applicable to
WRX)
- FM / AM radio is not available after turning ignition on
- After pressing the radio icon from the HOME screen, FM radio may not
have sound
- The radio presets are all blank
9

SXM

- Followiwng symptoms might be observed, when the SXM satellite channel
and SXM IP channel are registered alternately in the radio preset registration
and the preset channel selection is switched continuously using the steering
switch (not applicable to BASE trim):
1. The highlight of the radio preset disappears (It shifts from the currently
selected preset)
2. Information on the radio screen becomes blank
3. SXM sound is interrupted
4. The channel does not change even if the preset button is pressed

- The voice search feature in SXM has difficulty recognizing spoken voices
due to low microphone input volume during voice search (not applicable to
BASE trim)
Continued...
Bulletin Number: 15-305-22R; Revised: 01/20/26

Page 55 of 80

Number

Category

9

Symptoms to be Improved:

- When performing the operation to delete SXM viewing history under a
certain 'Driver Profile' state, it may result in the deletion of SXM viewing history recorded under a different 'Driver Profile' (not applicable to WRX)
- When repeatedly switching radio preset channels using the steering wheel
switch, the previous preset channel may play back and the highlight on the
radio preset button disappears. Alternatively, preset channel switching via the
steering wheel switch might become temporarily unavailable after a certain
period (not applicable to WRX).
- Immediately after starting the engine and navigating to the SXM screen,
various SXM functions are not working. Playback channel information is not
displayed on the screen. Button operations are unresponsive. SXM audio is
not playing (not applicable to WRX).
- When pressing the ""All"" tab on the TravelLink Sports screen, a blank tab
screen is displayed.
To navigate to the ""LPGA"" within the ""Sport""/ ""Golf"" category, you
need to press it twice (not applicable to WRX).

SXM