NHTSA ID Number: 11027999
Manufacturer Communication Number: M510525
TSB/Document Date: 2026-02-02
Summary
The tailgate locks only on one side or has difficulty closing, which may cause a check control message stating "Tailgate Open." Additionally, a “rattle” noise may be heard while driving over rough roads.
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TSB/Document ID: M510525
Replacement Service Bulletin Number:
MFR Communication Date: 2026-01-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
2/2/26, 9:47 AM
51 05 25_TAILGATE NOT CLOSING OR LOCKING PROPERLY
SIM 51 05 25
TAILGATE NOT CLOSING OR LOCKING PROPERLY
2026-01-23
This Service Information Bulletin replaces SI M51 15 16 Dated November 2016
☐
☐
THIS REPAIR IS MOBILE FRIENDLY
THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY
MODEL
E-Series
F57
F67
Model Description
MINI Cooper convertible
MINI Cooper convertible
SITUATION
The tailgate locks only on one side or has difficulty closing, which may cause a check control message
stating "Tailgate Open." Additionally, a “rattle” noise may be heard while driving over rough roads.
CAUSE
The striker on the right or left side of the tailgate is not set accurately.
Note: The trunk seal also may not be properly fitted, preventing the trunk lid from closing completely.
CORRECTION
In the event of customer concern, proceed as follows:
1. Check that the seal is fitted correctly, as an improperly fitted seal may obstruct the lid from closing
completely.
2. Apply oil to all hinge points, part number 83 23 0 418 567 – multifunction spray.
3. Check the closing of the trunk lid and verify if the concern is still present. If it is, proceed with the next
steps outlined in the procedure section.
PROCEDURE
1. Place a mark on the striker with a transferable
medium (such as chalk).
2. Close the tailgate, then reopen.
3. Check the striker to see the contact point of the
latch onto the striker.
Did the latch contact near the middle of the
striker?
YES– Go to step 5.
NO – Go to Step 4.
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51 05 25_TAILGATE NOT CLOSING OR LOCKING PROPERLY
4. Adjust the rear lid lock according to REP 51 24
004 Adjusting rear lid lock.
5. Check the gap dimensions and correct, if necessary,
using REP 41 62 014 “Adjusting tailgate to fit“.
PARTS INFORMATION
A part exchange does not provide a solution for this situation.
Sublet – Bulk Supply Material
Part Number
83 23 0 418 567
Description
Multifunction spray (DN = 400 mL)
Quantity
As needed
CLAIM INFORMATION
Covered under the terms of the MINI New Passenger Car Limited Warranty and the New Vehicle Limited
Warranty for Passenger Cars and Light Trucks.
Diagnosis
Labor
Operation
Description
Labor Allowance
51 00 001*
Localizing body complaint(s) (Work time) (Checking the
striker’s contact point on the latch)
WT FRU
Diagnosis Worktime Flat Rate
2 FRU
Or:
00 58 500*
Repairs
Repair Code:
5124005300
Tailgate lock Not closing
And, with the diagnosis above that applies to your center together with the work below that was performed.
Labor
Operation
51 24 004
Or:
51 24 504
Description
Labor Allowance
Adjusting luggage compartment lid lock (Main work)
As applicable
Adjusting luggage compartment lid lock (Plusposition)
As applicable
If you are using a Main labor operation code for another repair, then use the Plusposition labor operation
code 51 24 504 instead of 51 24 004.
Or:
Repair Code:
4162004100
Rear lid Poorly adapted/fitted
Also, with the diagnosis above that applies to your dealer together with the work below that was performed.
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51 05 25_TAILGATE NOT CLOSING OR LOCKING PROPERLY
Labor
Operation
41 62 014**
Or:
41 62 514**
Description
Labor Allowance
Adjusting rear lid (Main work) (Includes 51 24 004/504)
As applicable
Adjusting rear lid (Plusposition) (Includes 51 24 004/504)
As applicable
If you are using a Main labor operation code for another repair, then use the Plusposition labor operation
code 41 62 514 instead of 41 62 014.
Sublet – Bulk Supply Materials (RO and Claim Comments Required)
Sublet Code 4
Reimbursement for the repair-related bulk supply materials
(Do not use the MINI part numbers for claim submission)
See the sublet
reimbursement
calculations below
Sublet reimbursement calculation for claiming the applicable repair-related bulk supply material (MINI part
number) is at the dealer net (DN) price for the full or proportional quantity used plus your dealer’s handling.
Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section.
(*) Based on which one applies to your dealer, please refer to SI M01 01 20 or M01 04 20 for the applicable procedure for
documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair
work time (WT), and the vehicle repairs your dealer performed, unless otherwise required by State law.
BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and click on the
“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select
the applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units”
button and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the
“Search” icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.
(**) AIR’s Main Group (MG) 41 with Inclusive Mechanical Work (R).
Applicable MG 41 flat rate labor operation codes will show a secondary “R FRU” value that is listed below
the primary FRU allowance. This identifies the portion of “remove and install assemblies/body components”
work that is included in that specific MG 41 flat rate labor operation code. Under no circumstances should
this secondary FRU value amount be added to the overall job/work procedures and claimed.
FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department
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