NHTSA ID Number: 11028095

Manufacturer Communication Number: 09-001-26

TSB/Document Date: 2026-02-03


Summary

There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered, or when new upholstery is installed under Warranty repair. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first presented to the customer. Wrinkles may not be completely removed after the repair is completed. Leather is a natural material and may develop some wrinkles due to aging and wear during normal usage.


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TSB/Document ID: 09-001-26

Replacement Service Bulletin Number:

MFR Communication Date: 2026-01-07

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SEATS

MFR Component System:

MFR Component Subsystem:


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BULLETIN NOTES
• This bulletin supersedes the previously issued bulletin(s) listed below: The changes are noted in Red text.
• This service bulletin is only for sublet repair. A qualified upholstery repair specialist is required for this repair
procedure.
• Please print a copy of this bulletin for the upholstery repair specialist.
Previous TSBs:

Date(s) Issued:

Previous TSBs:

Date(s) Issued:

09-036/24

07/18/24

09-006/19

01/14/19

09-007/23

02/01/23, 04/03/23, 06/01/23 and 11/20/23

09-015/18

03/22/18 and 10/10/18

09-012/22

04/08/22

09-016/16

03/07/16 and 06/22/16

09-007/20

12/10/20 and 01/13/20

09-015/12

03/23/12

APPLICABLE MODEL(S)/VINS:
2022-2026 CX-30

2022-2026 Mazda3

2022-2026 MX-5

2022-2026 CX-5

2022-2023 MX-30

2024-2026 CX-90 (All)

2022-2026 CX-50 (All)

2022-2026 MX-5

2025-2026 CX-70 (All)

2022-2023 CX-9

2023-2026 CX-50 (All)

DESCRIPTION
There are wrinkles on the leather seat cushion and/or seat back surface at PDI, when new vehicle is delivered,
or when new upholstery is installed under Warranty repair.
NOTE:
• This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first presented
to the customer.
• Wrinkles may not be completely removed after the repair is completed.
• Leather is a natural material and may develop some wrinkles due to aging and wear during normal useage.

Page 1 of 5

01/08/2026 10:42 AM tlawrenc

REPAIR PROCEDURE
This repair is only applicable to new vehicles during PDI, when a new vehicle is delivered to the customer, or new
upholstery is installed under Warranty.
1. Is the subject vehicle a new/unsold unit currently in dealer inventory or is new upholstery installed under
Warranty?
• YES: Go to step 2.
• NO: This service information is not applicable to the vehicle.
2. Is the subject vehicle equipped with leather seat trim?
• YES: Go to step 3.
• NO: This service information is not applicable to the vehicle.
NOTE: Some vehicles have a combination of leather AND leatherette covered seat trim. Depending on the vehicle, the
areas covered in leather are usually the seat bottom and seat back areas.
CAUTION:
• DO NOT steam iron leatherette type seat trim areas, otherwise, the trim will be damaged and will not be covered
under warranty.
• To avoid seat trim burn damage, NEVER use a flat iron without steam, ALWAYS use a commercially available
steam iron.
3. Do the leather portions of the seat trim have wrinkles?
• YES: Go to step 4.
• NO: This service information is not applicable to the vehicle.
4. Heat an iron to 284 - 356 °F (140 -180 °C).
5. Sufficiently spray water on a cloth with a spray bottle.
NOTE: Always keep the cloth wet. Spray water on the cloth repeatedly before it dries.

Page 2 of 5

01/08/2026 10:42 AM tlawrenc

6. Wrap the bottom of iron by the water-soaked cloth.
7. Stretch the wrinkled portion of seat surface by hand.
8. Run the iron with the cloth on the wrinkled area, as shown below.

CAUTION:
• DO NOT spray water on the ISO FIX button (shown below), seat belt and buckle.
• DO NOT run the iron on the ISO FIX button, seat belt & buckle.

Page 3 of 5

01/08/2026 10:42 AM tlawrenc

CAUTION:
• DO NOT keep the iron in the same area for a long time. Doing so could damage the seat surface, as shown
below.
• DO NOT run the iron without a water-soaked cloth, especially over the seat trim beading and seat side trim areas.

Page 4 of 5

01/08/2026 10:42 AM tlawrenc

WARRANTY INFORMATION
NOTE:



This warranty information applies only to verified new vehicles and eligible for warranty repair.
This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
Additional diagnostic time cannot be claimed for this repair.
This service bulletin is only for sublet repair. A qualified upholstery repair specialist is required for this repair
procedure.
---

---

Note

Warranty Type

A

---

Symptom Code

87

---

Damage Code

9E

---

Refer to GEPC part number of
concerned seat

---

0

---

Operation Number / Labor
Hours:

XXG23ARX / 0.0 Hrs.

---

Sublet Allowance:

MM030XRX / 0.3 Hrs.

Sublet allowance can be claimed for administration
tasks associated with the sublet repair.

Part Number Main Cause
Quantity

UPHOLSTERY REPAIR SHOP
Cost to repair leather seats
Sublet Invoice Number
Sublet Type Code
Sublet Amount

Number from the upholstery repair shop invoice or dealer p
urchase order.
Enter "F6"
Enter the upholster shop invoice amount. No mark-up allow
ed.

Page 5 of 5

01/08/2026 10:42 AM tlawrenc

1


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