76C Combo Service Campaign

CUSTOMER SATISFACTION NOTIFICATION

NORTH AMERICA
Camera Kit

FCA US LLC

Reference: 76C
2025 (DD) Ram 3500 Cab Chassis

2025 (DJ) Ram 2500 Pickup

2025 (DP) Ram 4500/5500 Cab Chassis

Template Version 1.8
Revision

0
Edition

January 2026
Detail

Initial Version.
SYMPTOM DESCRIPTION

The Digital Rear View Mirror (DRVM) camera kit on

about 907 of the above vehicles may not have been

provided during the vehicle manufacturing process.

NOTE: Some vehicles above may have been

identified as not involved in this campaign and

therefore have been excluded from this campaign.
Owner Notification and Service

Scheduling

All involved vehicle owners known to FCA are being

notified of the service requirement by mail. They are

requested to schedule appointments for this service

with their dealers. A generic copy of the owner letter

is attached.
IMPORTANT: Some of the involved vehicles may

be in dealer new vehicle inventory. Dealers should

complete this campaign service on these vehicles

before retail delivery. Dealers should also perform

this repair on vehicles in used vehicle inventory and

those vehicles in for service. Involved vehicles can be

determined by using the VIP inquiry process.
Vehicle Lists, Global Recall System, VIP

and Dealer Follow Up
REPAIR TO BE PERFORMED
GRS provides involved dealers with an updated VIN

list of their incomplete vehicles. The owner’s name,

address and phone number are listed if known.

Completed vehicles are removed from GRS within

several days of repair claim submission.
Provide the camera kit to the customer.
Use the following labor operation numbers and time

allowances:

Labor Description

Number

Hrs

Provide the customer the

08-76-C1-82 0.0hrs

Camera Kit

Related Operation

95-08-20-51

$5.00

NOTE: See the Warranty Administration Manual,

Recall Claim Processing Section, for complete

claim processing instructions.
PARTS INFORMATION

Qty

1
Part Name

Camera Kit
Part No.

CCAS76C1AA
DEALER NOTIFICATION

To view this notification on DealerCONNECT, select

“Global Recall System” on the Service tab, then click

on the description of this notification.
All involved vehicles have been entered into the

DealerCONNECT Global Recall System (GRS) and

Vehicle Information Plus (VIP) for dealer inquiry as

needed.
To use this system, click on the “Service” tab and

then click on “Global Recall System.” Your dealer’s

VIN list for each campaign displayed can be sorted by:

those vehicles that were unsold at campaign launch,

those with a phone number, city, zip code, or VIN

sequence.

Dealers should perform this repair on all unsold

vehicles before retail delivery. Dealers should also

use the VIN list to follow up with all owners to schedule

appointments for this repair.

VIN lists may contain confidential, restricted owner

name and address information that was obtained from

the Department of Motor Vehicles of various states.

Use of this information is permitted for this notification

only and is strictly prohibited from all other use.
Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.

Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.

Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved
1/2
CUSTOMER SATISFACTION NOTIFICATION

NORTH AMERICA
Camera Kit

FCA US LLC

Reference: 76C
Additional Information
Customer Service / Field Operations FCA US LLC
If you have any questions or need assistance in

completing this action, please contact your Service

and Parts District Manager.
Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.

Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.

Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2024 STELLANTIS Group. All Rights Reserved
2/2
This notice applies to your vehicle,
CUSTOMER SATISFACTION NOTIFICATION

Camera Kit
[Model Year and Model]

VIN XXXXXXXXXXXXXXXXX
76C
Dear [Name],
LOGO
At FCA US LLC, we recognize that the success of our business depends on the satisfaction of

our customers. We are constantly monitoring the quality of our products and looking for

opportunities to improve our vehicles even after they are sold. Because your long-term

satisfaction is important to us, we are contacting you on important improvements we would

like to make to your vehicle [1]. This will be done at no charge to you.
VEHICLE PICTURE
We are recommending the following improvements be performed on certain [2025 Model

Year (DJ) Ram 2500 Pickup, (DD) Ram 3500 Cab Chassis and (DP) Ram 4500/5500 Cab

Chassis] trucks.

WHY DOES MY VEHICLE NEED REPAIRS?

The Digital Rear View Mirror Camera kit may not have been provided during the vehicle

manufacturing process.
YOUR SCHEDULING OPTIONS

1. RECOMMENDED OPTION

Call your authorized

BusinessLink / Dealership

2. Call the FCA Recall Assistance

Center at 1-800-853-1403. An

agent

can

confirm

part

availability and help schedule an

appointment

3. Visit recalls.mopar.com, scan the

QR code below, or download the

Mopar Owner’s Companion App.
QR Code
HOW DO I RESOLVE THIS CUSTOMER SATISFACTION NOTIFICATION?

FCA US will repair your vehicle free of charge (parts and labor). To do this, your dealer will

provide you the camera kit. Please bring this letter with you to your dealership.

TO SCHEDULE YOUR FREE REPAIR,

CALL YOUR CHRYSLER, DODGE, JEEP OR RAM DEALER TODAY

WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?

If you have already experienced this specific condition and have paid to have it repaired, you

may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [2]

Once we receive and verify the required documents, reimbursement will be sent to you within

60 days. If you have had previous repairs performed and/or already received reimbursement,

you may still need to have the repair performed.

We apologize for any inconvenience, but are sincerely concerned about your satisfaction.

Thank you for your attention to this important matter.

Customer Assistance/Field Operations

FCA US LLC
Get access to recall notifications,

locate your nearest dealer, and more

through this website or Mopar

Owner’s Companion App. You will be

asked to provide your Vehicle

Identification Number (VIN) to

protect and verify your identity.

DEALERSHIP INSTRUCTIONS

Please reference CSN 76C.
Mr. Mrs. Customer

1234 Main Street

Hometown, MI 48371
[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.

[2] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 218004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.

Bestseller No. 1

ANCEL AD310 Classic Enhanced Universal OBD II Scanner Car Engine Fault Code Reader CAN Diagnostic Scan Tool, Read and Clear Error Codes for 1996 or Newer OBD2 Protocol Vehicle (Black)

CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on. After repairing the vehicle's problems, it can quickly read and clear diagnostic trouble codes of emission system, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information.
Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed mechanic tool with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble emission codes in seconds after you fixed the problem. This device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Pls confirm with our customer service whether it is compatible with your vehicle before purchasing.
Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.

Bestseller No. 2

MOTOPOWER MP69033 Car OBD2 Scanner Code Reader Engine Fault Scanner CAN Diagnostic Scan Tool for All OBD II Protocol Cars Since 1996, Yellow

Multi-Functions - Practical Multi-Functions OBD2 code reader features built-in OBD2 DTC lookup library, which help you to determine the cause of the engine light, read code, erase code, view freeze frame, I/M ready, vehicle information, data flow, real-time curve, get vehicle speed information, calculate load value, engine coolant temperature, get engine speed.
Wide Capability - Supports 9 protocols compatible with most 1996 US-Based, 2000 EU-Based and Asian cars, and newer OBD II & CAN domestic or import vehicles. Supports 6 languages - English,German, Dutch, Spanish, French, Italian.
2.8" LCD Display - Designed with a clear display 2.8" Large LCD screen - white backlight and contrast adjustment. No need any battery or charger, OBD reader gets the power directly from your vehicle through the OBDII Data Link Connector.
Compact Design - Car diagnostic scanner is equipped with a 2.5 feet long cable and made of a very thick flexible insulator.There are 6 buttons on OBD2 Scanner:scroll up/down,enter/exit and buttons that quick query VIN vehicle number& the DTC fault code.
ABS / Airbag codes NOT Supported - It is able to read and clear check engine information which is part of OBDII system, but it cannot work with non-OBDII systems, including ABS / Airbag / Oil Service Light, etc.

Bestseller No. 3

FOXWELL NT301 OBD2 Scanner Live Data Professional Mechanic OBDII Diagnostic Code Reader Tool for Check Engine Light

【Your Personal CEL Doctor – Read & Clear Engine Codes】The NT301 OBD2 scanner lets you read diagnostic trouble codes (DTCs), check em-issions readiness, turn off your Check Engine Light (CEL) or MIL, reset monitors, and view live data streams. It retrieves your vehicle's VIN instantly. Like all standard OBD2 scanners, it clears codes only after repairs are completed—if the issue persists, the code will return. Designed for DIYers who want to understand what’s really going on under the hood.
【Easy Code Reading – Just Plug & Play】Simply plug into the OBD2 port, turn the ignition to “ON” (engine off), and select the correct menu: Select OBDII-> Wait for seconds-> Select Read codes. For accurate results, ensure your vehicle is compatible and the OBD2 port is free from damage or wiring issues. No batteries needed— powered directly by your car.
【Live Data Graphing & Accuracy for Most OBD2 Vehicles】View and log live sensor data in graph form—monitor oxygen sensors, fuel trims, coolant temp, RPM, and more. Spot trends and suspicious values in real time. Compatible with most 1996+ gasoline cars, light trucks, and SUVs sold in the U.S., as well as many 2000+ European and Asian models. Also works on 12V diesel vehicles equipped with OBD2.
【S-mog Check Helper – Know Your Readiness Status at a Glance】With dedicated I/M readiness hotkeys and a simple Red-Yellow-Green LED indicator, you’ll instantly know if your vehicle is ready for em-issions testing. Built-in speaker provides audio feedback. No guesswork—just confidence before you head to the test center.
【A Must-Have Tool for Every Home Mechanic】Compact, rugged, and ready to use right out of the box. The 2.8” color screen is easy to read, even in daylight. No charging or setup required—just plug into the 16-pin DLC and start diagnosing. Recommended by professional mechanics on YouTube and trusted by DIYers worldwide.

Last update on 2026-03-24 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Buffer Copy Email Facebook Flipboard Hacker News LinkedIn Messenger Mix Pinterest Print Reddit SMS Telegram Tumblr X VK WhatsApp Line Xing Threads