NHTSA ID Number: 11028259
Manufacturer Communication Number: 2080375/1
TSB/Document Date: 2026-02-04
Summary
Window Drop Glass Operation | Continental GT/GTC |19-24MY. Condition: • Incorrect operation / function of the front and / or rear window drop glass • Front and / or rear drop glass fails to open / close or attempts to close and re-opens once contact has been made between the glass and applicable seal • DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
- 💝【Questions? We’re Here Anytime】MK808S is a...
- 🔥🔥🔥【2026 NEWLY RELEASED BI-DIRECTIONAL...
- 【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel...
- 【ALL SYSTEM DIAGNOSTICS, FACTORY-LEVEL SCANNER】The...
- 【AUT0 SCAN & AUT0V1N, 10X FASTER】How much have you spent...
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: 2080375/1
Replacement Service Bulletin Number:
MFR Communication Date: 2026-01-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: VISIBILITY/WIPER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Figure 1
5. Referring to Figure 2 - Enter SVM code 370FTM01
Figure 2
- When prompted enter your global user ID and password
- Follow all on screen prompts to continue through the procedure, the identification data will be transferred
6. The required control modules will be automatically updated one by one, starting with 0042 – Door
electronics Drivers side (Figure 3)
Figure 3
7. Once the update is complete the summary screen will be shown in Figure 4, this confirms completion of
the required updates
Figure 4
8. Recheck the Door control module versions against the Reference tables 1 and 2 (depending on Part
number/Software version)
Section 2 - Software update - Rear door control modules 00BB and 00BC (short drop function
elimination)
NOTICE
The software update eliminates the rear window short drop function
Hint: In the event the software is not at the levels shown in Reference table 1,2,3 and 4 the operative must
conduct the applicable software updates within Section 1 and / or Section 2 and then conduct Section 3
However
In the event the software is at the correct levels as shown in Reference table 1,2,3 and 4 the operative must
conduct Section 3 only
9. Referring to Figure 5 - Within the Special functions tab - Select SVM - Code Input (Point A)
• Select Perform test (Point B)
Figure 5
10. Referring to Figure 6 - Enter the SVM code 370WAD01
Figure 6
- When prompted enter your global user ID and password
- Follow all on screen prompts to continue through the procedure, the identification data will be transferred
11. The control modules will automatically be updated one by one, starting with 00BB (Driver rear) and then
00BC (passenger rear)
12. Recheck the Door control module versions against the Reference tables 3 and 4 (depending on Part
number / Software version)
Reference table 3
Door control module
Part number
Software version
Target data container
00BB - Rear driver’s door
4M1959955D 0189
V03935413CW
00BC - Rear passenger door
4M1959955D 0189
V03935413CX
Reference table 4
Door control module
Part number Software version
Target data container
00BB - Rear driver’s door
4M1959955J 0430
V03935405MS
00BC - Rear passenger door
4M1959955J 0430
V03935405MT
Section 3 - Rectification / check instructions
13. Conduct a thorough check of all Window / door seals for the following:
•
Damage
•
Splits
•
Tears
•
Misalignment
•
Incorrectly fitted / located
•
Drop glass seal deformation (see Figures 7 and 8 as examples)
Figure 7
Figure 8
NOTE: Any issues found with the window seals must be rectified before conducting the remaining steps
14. IMPORTANT: Following the instructions in the attached PDF, the operative must complete all
measurement checks and make any necessary adjustments before proceeding.
15. IMPORTANT: If this is a repeat repair, involves scratch damage, or if window measurements are
significantly out of specification, refer to the attached reset procedure PDF.
NOTICE
Please ensure all steps are followed within the attached glass check / measurement PDF documents, the
operative should be aware there is (x1) document for Continental GT and (x1) document for Continental
GTC please ensure the correct document is used depending on vehicle type
Ensure all required measurements are attached to a new or existing DISS query
NOTICE
If not already done so, review eAcademy Digital Learning HUB videos on Glass Setting Procedures for GT
/ GTC before proceeding to ensure accurate and repeatable measurements are being made
16. VERY IMPORTANT - Referring to Rep.Gr 64 - Side glass - To initialise
Hint: Ensure all windows, sunroof and convertible roof (where applicable) are fully closed before conducting
the water leak check
17. Conduct a water leak check to ensure that water is not leaking into the vehicles interior
•
Water leaks must be resolved before returning the vehicle to the customer
CAUTION
Extra care must be taken to ensure the interior trim is suitably protected, any water which enters the
vehicle due to a leak must be dried / cleaned immediately
18. Conduct a short road test to check for any wind noise related issues
CAUTION
Wind noise issues must be resolved before returning the vehicle to the customer
Should the issue still be evident after conducting all steps (including the software update) the operative must
raise a new DISS query or respond via the previously opened DISS query and await feedback before
conducting any further work ensuring the following question is answered and included within the DISS query
Question:
Did the drop door glass operational issue occur when opening or closing the door
Or
Whilst operating the applicable window?
NOTICE
NOTE TO PRODUCT SUPPORT: In the event a DISS query is received with a complaint relating to drop
glass operational issues after the instructions within this TPI have been conducted to completion and the
issue is still evident, please second level the DISS query to the Body and Trim Senior Engineer and await
feedback before responding to the retailer
Warranty
Warranty type
110 or 910
Damage service number
64 38
Damage code
0012
Time to update door control modules
Labour operation code - 01 51 00 00
Time - As per ODIS log (Must not exceed 50 TU)
Time to conduct initial checks
Labour operation code - 64 38 02 00
Time - 15 TU
Time to conduct window seal checks
Labour operation code - 57 63 01 01
Time - 20 TU
Time to conduct the front and rear glass set procedure (left and right hand side)
Labour operation code - 64 40 16 01 (use 99 index until 05/12/24)
Time - 620 TU
Time to conduct motor-to-door ECU feed wires replacement
Labour operation code - 97 09 41 51
Time - 30 TU
Water leak test
Labour operation code - 64 38 01 99 (Use this code when conducting the water leak test)
Time - 20 TU
Post repair road test
Labour operation code - 01 21 00 01
Time - 30 TU
Required Parts and Tools
Reference ETKA where required
Retailer Glass Reset Procedure for
Continental GT/GTC
BY634/5
INTERNAL
Introduction
In instances of multiple window drop concerns it has been found that to achieve the glass set specification, some
adjusters are being adjusted out of specification.
In some cases, since not all adjusters are visible, there is a possibility that the adjusters can be set to their maximum
inboard/outboard and induce excess tension in the regulators and affect the angle the windows enter the seals.
There is free play built into the front and rear regulators, therefore as the windows are being held in place by the cant
rail/convertible roof seals when closed, this may not be apparent when measuring. However, these extreme
adjustments can cause issues with how the windows enter the cant rail/convertible roof seals or how the front and rear
glasses interlock with each other, in some cases this can cause the seals to pinch and cause an anti-trap condition
leading to window reversal.
The following procedure should be applied to reset the regulator adjusters to factory delivered specification and then
fine tune any adjustments from there in line with the TPI specifications. To access all 8 adjusters the front door and
rear quarter panel trims will require removal.
INTERNAL
Front quarter glass adjuster reset - 1
The measurement between the bottom of the
mounting washer and division bar frame, is
12.5mm.
To reset this adjuster without removing the
quarter glass;
1. loosen the lock nut.
2. Screw the adjuster fully clockwise until it
bottoms out on the frame.
3. Unscrew the adjuster counterclockwise by
four complete turns.
4. Resecure the lock nut.
Figure 1. Image for reference, glass does not require removal
from vehicle
INTERNAL
Finally, set the height and profile to the TPI
specification before proceeding to the next step.
Front door regulator adjuster reset - 2
Regulator adjusters A, B
A = To reset this adjuster without removing the regulator
fully screw in clockwise until hard stop, then unscrew 4 turns
anticlockwise and relock the lock nut
B = To reset this adjuster without removing the regulator
fully screw in clockwise until hard stop, then unscrew 4 turns
anticlockwise and relock the lock nut
B
A
Regulator adjusters C, D
C
Figure 2
INTERNAL
D
C = To reset this adjuster without removing the front
regulator, fully screw in clockwise until hard stop, then
unscrew 12 turns anticlockwise and relock the lock nut.
D = To reset this adjuster without removing the quarter
glass fully screw in clockwise until hard stop, then unscrew
8.5 turns anticlockwise relock the lock nut.
Measuring from front div bar to rear of
the glass
Specification
971mm ± 1mm
If out of specification, refer to the next
slide to adjust the glass position
INTERNAL
Measure 100mm up from
the waist rail
Front door glass check and set
Loosen bolts -3- & -4- to ensure the glass sits in mounting position in its
lowest position. Then resecure the bolts.
NOTE: If the 971 mm ± 1mm specification shown on the previous slide is
incorrect, these bolts must be loosened to adjust the glass forward or
backward as needed to meet the correct specification.
Figure 3
GTC ONLY
If the specifications for interlock points 2, 3 or 4 cannot be achieved through normal
adjustment, insert the ratchet as shown in figure 4 and unwind both screws two full
turns counterclockwise.
Then loosen the two purple bolts (-3- & -4-) in figure 3, raise the glass evenly as
required, and re-secure the two purple bolts. Finally, return to the allen key (ratchet)
adjustment to set interlock points 2, 3 and 4 to specification. Check the 971mm
measurement has not altered, if so, re-adjust as required.
INTERNAL
Figure 4
Rear quarter regulator adjuster reset
Ensure blue closing panel (see image) is
not stopping the regulator from moving
when performing these adjustments by
ensuring the nuts securing this are
loose while resetting this regulator.
Figure 6
INTERNAL
Rear quarter regulator adjuster reset
Rear Regulator adjusters 1, 2, 3
Adjust the rear window regulator adjusters at the
following points as shown in the following page
Before resetting adjusters remove the 3 13mm lock
nuts (1-3 in image) to allow adjusters to be fully
screwed in without damaging the regulator.
1 – Fully screw in clockwise until hard stop, then
unscrew 9.5 turns anticlockwise and refit the lock nut.
INTERNAL
Figure 7
2 – Fully screw in clockwise until hard stop, then
unscrew 9.5 turns anticlockwise, refit the lock nut
NOTE: After you have carried out the reset
procedure, ensure measurements are rechecked as
per the check & measurements attachment
3 – Fully screw in clockwise until hard stop, then
unscrew 1 turn anticlockwise, refit the lock nut.
Door ECU wire check/replacement
For 25MY & Pre 25MY Only
After completing the regulator reset procedure,
replace the original motor-to-door ECU feed
wires (yellow in the photograph) with new wires
(part number: 000 979 242 E).
Approximately eight wires are required to achieve
the necessary extension length.
Parts should be sourced from VW/Audi.
Refer to the information below and ElsaPro
Repair Group 97 Wiring harness repairs
Figure 8
INTERNAL
Final checks
After all adjustments have been made and recorded. Door ECU basic settings must be
relearnt. Ensure battery is fully charged and passes battery test in ODIS.
Test window operation in all scenarios, e.g. global open/close, individual window
switches, driver door switches, convenience open/close (where applicable), short drop
functions when opening/closing doors and with convertible roof open/closed if working
on a New GTC.
Finally, ensure vehicle still passes water ingress test and does not have excessive wind
noise, any further adjustments must remain within ELSA specifications.
INTERNAL
Retailer Glass Measurement
Procedure for GT
BY634
For measurement specifications refer only to the
information in this TPI, refer to ElsaPro for all
adjustment instructions as required.
INTERNAL
INTERLOCK POINT 1
The steel rule shown in the images is for reference purposes
only. To avoid potential damage to vehicle surfaces, it is
recommended to use a plastic rule when performing
measurements or alignments.
From block to bright ware for all interlock points
Specification
7.5mm ± 1mm
(Interlock Tool WT10549/1)
If the measurement is out of
specification refer to ElsaPro
Repair Group 64 ‘Front door
quarter glass – To adjust’
Place block 50mm in
front of front div bar
INTERNAL
Record measurement for
all interlock points
INTERLOCK POINTS 2, 3, 4
4
Specification
8mm ± 1mm
(Interlock Tool WT10549
If the measurement is
out of specification
refer to ElsaPro
Place block 150mm
behind corner of
front div bar
INTERNAL
Place block 50mm
in front of rear div
bar
Place block 50mm
to rear of rear div
bar
Repair Group 64 ‘Slide
glass checking and
adjusting’
)
INTERLOCK POINT 5
Do not use a Steel Rule against the div bar to measure, use a plastic vernier/rule
5
Specification
11mm ± 1mm
(Ruler/vernier )
If the measurement is
out of specification refer
to ElsaPro
Repair Group 64 ‘Slide
glass checking and
adjusting’
50mm from seal
INTERNAL
Record measurement
INTERLOCK POINT 6
6
- CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on. After repairing the vehicle's problems, it can quickly read and clear diagnostic trouble codes of emission system, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information.
- Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed mechanic tool with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
- Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble emission codes in seconds after you fixed the problem. This device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
- OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Pls confirm with our customer service whether it is compatible with your vehicle before purchasing.
- Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.
- Multi-Functions - Practical Multi-Functions OBD2 code reader features built-in OBD2 DTC lookup library, which help you to determine the cause of the engine light, read code, erase code, view freeze frame, I/M ready, vehicle information, data flow, real-time curve, get vehicle speed information, calculate load value, engine coolant temperature, get engine speed.
- Wide Capability - Supports 9 protocols compatible with most 1996 US-Based, 2000 EU-Based and Asian cars, and newer OBD II & CAN domestic or import vehicles. Supports 6 languages - English,German, Dutch, Spanish, French, Italian.
- 2.8" LCD Display - Designed with a clear display 2.8" Large LCD screen - white backlight and contrast adjustment. No need any battery or charger, OBD reader gets the power directly from your vehicle through the OBDII Data Link Connector.
- Compact Design - Car diagnostic scanner is equipped with a 2.5 feet long cable and made of a very thick flexible insulator.There are 6 buttons on OBD2 Scanner:scroll up/down,enter/exit and buttons that quick query VIN vehicle number& the DTC fault code.
- ABS / Airbag codes NOT Supported - It is able to read and clear check engine information which is part of OBDII system, but it cannot work with non-OBDII systems, including ABS / Airbag / Oil Service Light, etc.
- 【Your Personal CEL Doctor – Read & Clear Engine Codes】The NT301 OBD2 scanner lets you read diagnostic trouble codes (DTCs), check em-issions readiness, turn off your Check Engine Light (CEL) or MIL, reset monitors, and view live data streams. It retrieves your vehicle's VIN instantly. Like all standard OBD2 scanners, it clears codes only after repairs are completed—if the issue persists, the code will return. Designed for DIYers who want to understand what’s really going on under the hood.
- 【Easy Code Reading – Just Plug & Play】Simply plug into the OBD2 port, turn the ignition to “ON” (engine off), and select the correct menu: Select OBDII-> Wait for seconds-> Select Read codes. For accurate results, ensure your vehicle is compatible and the OBD2 port is free from damage or wiring issues. No batteries needed— powered directly by your car.
- 【Live Data Graphing & Accuracy for Most OBD2 Vehicles】View and log live sensor data in graph form—monitor oxygen sensors, fuel trims, coolant temp, RPM, and more. Spot trends and suspicious values in real time. Compatible with most 1996+ gasoline cars, light trucks, and SUVs sold in the U.S., as well as many 2000+ European and Asian models. Also works on 12V diesel vehicles equipped with OBD2.
- 【S-mog Check Helper – Know Your Readiness Status at a Glance】With dedicated I/M readiness hotkeys and a simple Red-Yellow-Green LED indicator, you’ll instantly know if your vehicle is ready for em-issions testing. Built-in speaker provides audio feedback. No guesswork—just confidence before you head to the test center.
- 【A Must-Have Tool for Every Home Mechanic】Compact, rugged, and ready to use right out of the box. The 2.8” color screen is easy to read, even in daylight. No charging or setup required—just plug into the 16-pin DLC and start diagnosing. Recommended by professional mechanics on YouTube and trusted by DIYers worldwide.
Last update on 2026-03-24 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.





