NHTSA ID Number: 11028386
Manufacturer Communication Number: 35842
TSB/Document Date: 2026-02-05
Summary
This is a Technical Journal: Text plus 1 jpg and 1 mp4 file -- If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice under Service.
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TSB/Document ID: 35842
Replacement Service Bulletin Number:
MFR Communication Date: 2026-01-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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Volvo Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
Noise When Turning Steering Wheel
TJ 35842.2.0
Issuer (Dept.)
Issue Date
Status Date
12/17/25
1/7/26
Technical Service
Car Market
Partner
Function Group
United States and Canada
3 US 7510 Volvo Car USA
6412
Function Description
Page
Steering column; shaft
Page 1 of 3
Attachment
File Name
File Size
TJ 35842.mp4
6.5566 MB
TJ 35842.jpg
0.1557 MB
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
*CSC added
If there is a strange chafing or creaking noise when turning the steering wheel, follow the advice
under Service.
CSC Customer Symptom Codes
Code
Description
Steering wheel/Squeak/rattle/Steering column/wheel
Steering/Unusual noise/Unsure when/at all times
X8
Steering/Unusual noise/At full turn
DTC Diagnostic Trouble Codes
Vehicle Type
Type
Eng
Eng
Desc
Sales Body
Gear Steer
Model Year
Plant
Chassis range
Struc Week
Range
224
2019-9999
0000001-9999999 201835-999952
225
2019-9999
0000001-9999999 201817-999952
227
2019-9999
0000001-9999999 201846-999952
234
2017-2017
0000001-9999999 201617-999952
235
2017-9999
0000001-9999999 201624-999952
236
2017-9999
0000001-9999999 201646-999952
238
2017-9999
0000001-9999999 201646-999952
Technical Journal 35842.2.0
Type
Eng
Eng
Desc
Sales Body
Gear Steer
Model Year
Plant
Chassis range
Struc Week
Range
246
2018-9999
0000001-9999999 201717-999952
256
2016-9999
0000001-9999999 201505-999952
SERVICE:
Check if the rubber grommet installed in the firewall for the steering column is causing the noise
when rotating the steering wheel.
If confirmed, first check that the rubber grommet is installed properly, if needed try to adjust
position of the grommet.
If position is good, but noise still occur, then apply some PFPE Anti-squeak spray in the rubber
grommet, P/N 30749880 (0.1 pce).
Do not replace other parts such as steering gear and steering column.
Warranty claim info:
To get warranty claim accepted for a job described in this TJ, please use following data:
99923-2 General reimbursement acc. to TJ/QB
VST Operation Number
VST Operation Number
Description
99923-2
General reimbursement acc. to TJ/QB
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed”, use function group
6412.
To view TJ attachments continue to next page. This TJ has one attachment and
one video file.
Page 2 of 3
2026-01-07
Technical Journal 35842.2.0
2026-01-07
Page 3 of 3
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