NHTSA ID Number: 11028387
Manufacturer Communication Number: 37364
TSB/Document Date: 2026-02-05
Summary
This is a TJ - When the engine is turned off, the lights in overhead console, reading lamps, footwell, and luggage compartment may not turn on. This issue occurs intermittently, and during such instances, the ON/OFF button for the overhead console becomes unresponsive, follow advice under service. Open the front driver side door, this will restore the interior lights. In this scenario, please follow the advice under "Service".
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TSB/Document ID: 37364
Replacement Service Bulletin Number:
MFR Communication Date: 2026-01-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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Volvo Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
Interior Light Turns Off
TJ 37364.3.0
Issuer (Dept.)
Issue Date
Status Date
12/17/25
1/7/26
Technical Service
Car Market
Partner
Function Group
United States and Canada
3 US 7510 Volvo Car USA
8500
Function Description
Page
Interior furnishings
Page 1 of 2
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
*Updated “Service” instructions.
When the engine is turned off, the lights in the overhead console, reading lamps, footwell, and
luggage compartment may not turn on. This issue occurs intermittently, and during such instances,
the ON/OFF button for the overhead console becomes unresponsive. In this scenario, please follow
the advice under “Service”.
CSC Customer Symptom Codes
Code
Description
JA
Passenger compartment lighting/Does not work
DTC Diagnostic Trouble Codes
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
Steer
Model Year
Plant
Chassis range
Struc Week
Range
224
2024-2026
-
202317-202551
225
2024-2026
-
202317-202551
227
2024-2026
-
202317-202551
234
2024-2024
-
202317-202416
235
2024-2026
-
202317-202539
236
2024-2026
-
202317-202539
238
2024-2026
-
202317-202551
238
2024-2026
-
202317-202551
246
2024-2026
-
202317-202551
256
2024-2026
-
202317-202551
536
2024-2026
-
202317-202551
539
2024-2026
-
202317-202551
Technical Journal 37364.3.0
SERVICE:
* The software version 4.2.13 is now available to improve the identified issue. Perform a software
upgrade according to TJ 31543.
Warranty claim info:
To get a warranty claim accepted for a job described in this TJ, use the corresponding VST OP
number stated in this TJ.
Please note that fault tracing is not eligible for separate reimbursement under this TJ. Any fault
tracing VST operation numbers will be rejected.
Note, that the TJ number must be stated in the repair order text.
VST Operation Number
VST Operation Number
Description
98821-3
Software download acc. to TJ
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed”, use function group
8500.
Page 2 of 2
2026-01-07
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