NHTSA ID Number: 11028410

Manufacturer Communication Number: TSB_2078039_2

TSB/Document Date: 2026-02-06


Summary

This bulletin provides information when there is a warming message about the high-voltage electrical system, U014600, U112100, U041200.


If the PDF is very large, it may not load in the preview below.

Download PDF [569.76 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Bestseller No. 1
Autel Scanner MaxiCOM MK808S: 2026 Bidirectional Tool as MK808BT Pro MX808S M808Z, Work as MaxiCheck MX900 MK900BT, 28+ Service, Active Test, All System Diagnose, Injector C0ding, FCA Autoauth OS 11
  • 💝【Questions? We’re Here Anytime】MK808S is a...
  • 🔥🔥🔥【2026 NEWLY RELEASED BI-DIRECTIONAL...
  • 【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel...
  • 【ALL SYSTEM DIAGNOSTICS, FACTORY-LEVEL SCANNER】The...
  • 【AUT0 SCAN & AUT0V1N, 10X FASTER】How much have you spent...
Bestseller No. 2
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...

Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: TSB_2078039_2

Replacement Service Bulletin Number:

MFR Communication Date: 2026-01-14

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



ZN Connection offline

Technical Service Bulletin Transaction No.: 2078039/2

90 Warning message about high-voltage electrical system; U014600, U112100,

041200 Release date: Jan 14, 2026

Condition

Model(s) Year(s) VIN Range Vehicle Specific Equipment

A6 Sportback e-tron,
S6 Sportback e-tron,
Q6 e-tron, Q6
Sportback e-tron,
$Q6 e-tron, and SQ6
Sportback e-tron

2025 All Not applicable

REVISION HISTORY

Revision |Date Purpose

2 - Revised Condition (Added model table)
Revised Service (updated repair to KD2)
Revised Warranty (Updated warranty table)

1 05/22/2025 | Initial publication

Customer states:

At the start of a trip, the warning “High-voltage electrical system: fault. Please contact workshop” (Figure 1) appears
in the instrument cluster. The drive system is not activated. The remaining range is displayed as 0 miles (0 km).

* The concern is sporadic. After switching off the ignition and waiting for several minutes (bus sleep), the
concern is remedied.

ee et
ee Rela

erty S|
abr ecly
Lage

Figure 1. The above message appears at the start of the trip in the instrument cluster.

Workshop findings:

Corresponding DTCs are stored (passive/intermittent) in several control units at the time when the fault occurred.

Module address Module description DTC description

008C Hybrid battery U014600 Lost communication with Serial Data Gateway Module
management “A”

00C5 Thermal Management |U014600: Lost communication with Serial Data Gateway Module

"A”

8133 Low-voltage power U112100: Databus missing message
distribution 1

812C Drive and chassis main | U014600: Lost communication with Serial Data Gateway Module
control module "A"

0044 Power steering U112100: Databus missing message

0019 Data bus OBD U041200: Invalid Data Received From Battery Energy Control
interface Module “A”

0017 Instrument cluster U112100 Data bus missing message

If the complaint is active during the workshop visit, the drive system can be activated by performing a bus
sleep cycle. A bus sleep cycle can be achieved by locking the vehicle, and then waiting for five minutes, for

example.

Technical Background

Software issue.

Production Solution
Optimized software from week 12/2025.

Service

This TSB replaces PSS 2076787, 90 PSS Warning message about high-voltage electrical system; U014600,

U112100, U041200.

To permanently rectify the fault, please perform the software update described in TSB 2079690 00 Combined
software update 03.10.00/C (28.13.01) KD2.

Warranty

Claim Type:

¢ — If the vehicle is outside of any warranty, this Technical Service Bulletin is

informational only.

Service Number:

9035

Damage Code:

KDO2

Labor Operations:

Software update, including connecting battery

charger

0151 0010 See SRT with

associated

operations

Fixed rate for software update, including all 0151 0040 130 TU
required preliminary and follow-up work (including
bus sleep cycle, calibration drives, and additional
work)

In the case of additional attempts after flash abort |0150 9999 50 TU
occurred, an additional lump sum of 50 time units

can be claimed per flash cancellation Per each

documented attempt

Claim Comment: As per TSB 2078039/2

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

When performing the combined software update, time stamps are not required for billing under warranty. You are
therefore permitted to work on other vehicles at the same time. The combined software update can also be
performed by non-productive personnel.

Additional Information

The following Technical Service Bulletin(s) will be necessary to complete this procedure:
* TSB 2079690, 00 Combined software update 03.10.00/C (28.13.01) KD2

All part and service references provided in this TSB (2078039) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

©2026 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.

1


Bestseller No. 1
ANCEL AD310 Classic Enhanced Universal OBD II Scanner Car Engine Fault Code Reader CAN Diagnostic Scan Tool, Read and Clear Error Codes for 1996 or Newer OBD2 Protocol Vehicle (Black)
  • CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on. After repairing the vehicle's problems, it can quickly read and clear diagnostic trouble codes of emission system, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information.
  • Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed mechanic tool with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
  • Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble emission codes in seconds after you fixed the problem. This device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
  • OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Pls confirm with our customer service whether it is compatible with your vehicle before purchasing.
  • Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.
Bestseller No. 2
MOTOPOWER MP69033 Car OBD2 Scanner Code Reader Engine Fault Scanner CAN Diagnostic Scan Tool for All OBD II Protocol Cars Since 1996, Yellow
  • Multi-Functions - Practical Multi-Functions OBD2 code reader features built-in OBD2 DTC lookup library, which help you to determine the cause of the engine light, read code, erase code, view freeze frame, I/M ready, vehicle information, data flow, real-time curve, get vehicle speed information, calculate load value, engine coolant temperature, get engine speed.
  • Wide Capability - Supports 9 protocols compatible with most 1996 US-Based, 2000 EU-Based and Asian cars, and newer OBD II & CAN domestic or import vehicles. Supports 6 languages - English,German, Dutch, Spanish, French, Italian.
  • 2.8" LCD Display - Designed with a clear display 2.8" Large LCD screen - white backlight and contrast adjustment. No need any battery or charger, OBD reader gets the power directly from your vehicle through the OBDII Data Link Connector.
  • Compact Design - Car diagnostic scanner is equipped with a 2.5 feet long cable and made of a very thick flexible insulator.There are 6 buttons on OBD2 Scanner:scroll up/down,enter/exit and buttons that quick query VIN vehicle number& the DTC fault code.
  • ABS / Airbag codes NOT Supported - It is able to read and clear check engine information which is part of OBDII system, but it cannot work with non-OBDII systems, including ABS / Airbag / Oil Service Light, etc.
Bestseller No. 3
FOXWELL NT301 OBD2 Scanner Live Data Professional Mechanic OBDII Diagnostic Code Reader Tool for Check Engine Light
  • 【Your Personal CEL Doctor – Read & Clear Engine Codes】The NT301 OBD2 scanner lets you read diagnostic trouble codes (DTCs), check em-issions readiness, turn off your Check Engine Light (CEL) or MIL, reset monitors, and view live data streams. It retrieves your vehicle's VIN instantly. Like all standard OBD2 scanners, it clears codes only after repairs are completed—if the issue persists, the code will return. Designed for DIYers who want to understand what’s really going on under the hood.
  • 【Easy Code Reading – Just Plug & Play】Simply plug into the OBD2 port, turn the ignition to “ON” (engine off), and select the correct menu: Select OBDII-> Wait for seconds-> Select Read codes. For accurate results, ensure your vehicle is compatible and the OBD2 port is free from damage or wiring issues. No batteries needed— powered directly by your car.
  • 【Live Data Graphing & Accuracy for Most OBD2 Vehicles】View and log live sensor data in graph form—monitor oxygen sensors, fuel trims, coolant temp, RPM, and more. Spot trends and suspicious values in real time. Compatible with most 1996+ gasoline cars, light trucks, and SUVs sold in the U.S., as well as many 2000+ European and Asian models. Also works on 12V diesel vehicles equipped with OBD2.
  • 【S-mog Check Helper – Know Your Readiness Status at a Glance】With dedicated I/M readiness hotkeys and a simple Red-Yellow-Green LED indicator, you’ll instantly know if your vehicle is ready for em-issions testing. Built-in speaker provides audio feedback. No guesswork—just confidence before you head to the test center.
  • 【A Must-Have Tool for Every Home Mechanic】Compact, rugged, and ready to use right out of the box. The 2.8” color screen is easy to read, even in daylight. No charging or setup required—just plug into the 16-pin DLC and start diagnosing. Recommended by professional mechanics on YouTube and trusted by DIYers worldwide.

Last update on 2026-03-26 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Share to...