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Vehicle-specific service Transaction No.: 2079656/2
91 PSS Audi connect: Charging Targets cannot be adjusted Release date: Jan 14, 2026
Condition

Model(s) Year(s) VIN Range Vehicle Specific Equipment

Q4 e-tron, and Q4

Sportback e-tron 2026 All Not applicable
REVISION HISTORY
Revision | Date Purpose
2 - Revised Condition (Added model table)
Revised Service (Updated expected ETA)
1 10/30/2025 | Initial publication
Customer states:

The customer complains that the charging target setting cannot be adjusted.

In the context of the issue that the charging target cannot be set, an error message appears in the myAudi app
indicating that the set charging target cannot be sent.

Could not send the
desired target charge

An unknown error has occurred

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Figure 1. Screenshot from app: “The desired charging target could not be sent. An unknown error has occurred.”

The charging timers also cannot be set in the app or on the MMI.
Workshop findings:

The customer’s complaint can be reproduced; the charging target is set to ~84% and cannot be adjusted.

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Figure 2. The charging target cannot be adjusted.
The adjustment options with the plus symbol/ minus symbol / red dot are not displayed.
An error message appears in the myAudi app indicating that the charging target cannot be sent.

The charging timers cannot be set in the app or the MMI.

Technical Background

Software issue in diagnostic interface control unit (DA0019).

Production Solution

This bulletin will be updated when more information is available. A solution is currently under development.

Service

1. Explain to the customer that a software update is expected to be available by the end of the second quarter of
2026 (subject to change) and that no repairs are necessary at this point.

2. Do not replace any components for this condition since this will not resolve the customer’s concern.

3. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in Access Audi
(under Related Links >> Service).

Warranty

This TSB is informational only and not applicable to any Audi Warranty.

Additional Information

All part and service references provided in this TSB (2079656) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

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