V4823012070207_12 Service Bulletin/Repair Instructions

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Technical Service Bulletin
Transaction No.: 2070207/12
48-23-01 - Travel Assist Currently Not Available
Condition

Applicable Vehicles

Model(s)
Year
Eng. Code
Trans. Code
VIN Range

From
VIN Range To
Golf R, GTI,

Tiguan, Jetta,

Arteon
2022-2024
All
All
All
All
Revision Table

Instance Number
Published Date
Version Number
Reason For Update
2070207/12
1/20/2026
48-23-01
Update symptom codes

for DTC U112300 and

include additional model

year applicability.
2070207/11
10/30/2025
48-23-01
Update GFF Time

expenditure labor

operation number.
2070207/10
7/28/2025
48-23-01
Update vendor codes.
2070207/9
10/21/2024
48-23-01
Reintroduce labor

operation number

48105550.
2070207/8
8/28/2024
48-23-01
The removal of labor

operation number

48105550 due to

cancelation.
2070207/1
5/4/2023
48-23-01
Original publication.
Customer states:

Various driver assist systems do not work/cannot be switched on. The following messages are shown in the

display:

‒ Travel Assist currently not available.

or
‒ Emergency Assist limited availability.
Technical Background

Hardware-related deviation of the sensor mat (“hands on detection”) in the steering wheel and softwarerelated deviation in the steering wheel touch detection control module -J1158-.
NOTICE

This bulletin only applies to vehicles with equipment (PR number) 2PD, 2PS, 2PE, 2FM, 2PT, 2FD, 2FE,

2FT, 1XT with one of the following: 6I2 or 6I6.

•
– 2PD: Multifunction sports steering wheel (leather)
•
– 2PS: Multifunction sports steering wheel (leather), heated
•
– 2PE: Multifunction sports steering wheel (leather), with Tiptronic
•
– 2PT: Multifunction sports steering wheel (leather), heated with Tiptronic
•
– 2FD: Multi-function sport steering wheel (leather)
•
– 2FE: Multifunction steering wheel (leather), with Tiptronic
•
– 1XT: multifunction sports steering wheel (leather), heated with Tiptronic
•
– 2FM: Multifunction steering wheel (leather), heated
•
– 2FT: Multifunction steering wheel (leather), heated with Tiptronic
•
– 6I2: Lane Assist plus Traffic Jam Assist
•
– 6I6: Lane Assist plus Emergency Assist and Traffic Jam Assist
Production Solution

Not applicable.
Service

Technician findings:

•
The customer statement cannot always be reproduced.
In the adaptive cruise control module (diagnosis address 0013) the following event entry is (sporadically

/statically) logged:

•
U112300: data bus, received error value
‒ Symptom 557

and/or

‒ Symptom 559

And/or

‒ Symptom: 2418
or

In the Gateway module (diagnosis address 0019) one of the following event entries is (sporadically/statically)

logged:

•
B17B8F2: control unit for steering wheel touch detection sensor fault
‒ Symptom: 8786912

or

•
U133E00: control unit for steering wheel touch detection, no communication
‒ Symptom: 197438

or

One of the following event entries must be logged in the front camera for driver assist systems (diagnosis

address 00A5, sporadic/static):

•
U112300: data bus, received error value
‒ Symptom: 1124393

or

•
U112300: data bus, received error value
‒ Symptom: 1124477
NOTICE

If the event entries (see under technician findings) include other symptom numbers, this bulletin does not

apply. In this case the costs for the repair cannot be accounted on this technical bulletin.
NOTICE

When working on the airbag always observe the safety instructions in the repair manual.

Replace the steering wheel and swap over the multifunction buttons set with trim to new steering wheel.

Procedure:

•
Remove the steering wheel according to the repair manual. See Repair Group 48 in Elsa.
•
Remove multifunction button set and transfer to new steering wheel according to the repair manual.
•
The new steering wheel will have the supplied label/sticker (see figure 1) that will need to be applied to

the trim panel on multifunction button set, (see figure 2).
The old label (see Figure 2) must not be

covered up.
Figure1: New Label/Sticker
Position of old (2) new (3) label on trim

panel.
Figure 2.
•
Install the new steering wheel according to the repair manual. See Repair Group 48 in Elsa.
NOTICE

The multifunction steering wheel control unit is already configured and does not require further adaptation

to the vehicle.
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and

Procedures Manual 1)

Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range

To
2022-2024
Golf R, GTI,

Tiguan, Jetta,

Arteon
All
All
All
All
SAGA Coding

Claim Type:
Use applicable Claim Type 1)
Service Number:
Damage

Code
4810
0040
Parts Manufacturer
HST
Damage Location

(Depends on Service

No.)
--
Use applicable when

indicated in Elsa (L/R)
Golf R, GTI, Arteon
WWO
Jetta, Tiguan
3ME
Labor Operation 3) : Charge battery
27068950 = see Elsa for latest time units
Labor Operation 3) : Steering wheel

remove+install
48101950 = see Elsa for latest time units
Labor Operation 3) : Steering wheel replace
48105550 = see Elsa for latest time units
Labor Operation 3) : Driver airbag unit

remove+install
69581900 = see Elsa for latest time units
Causal Part:
4810****

Diagnostic Time 4)
GFF Time expenditure
01500060 = Actual GFF print

out
Road Test
01210002 = 10 TU

01210004 = 10 TU
Technical Diagnosis.
01320000 = 00 TU max.
YES
YES

NO
Claim Comment: Input “As per Technical Bulletin 2070207” in comment section of Warranty Claim.

1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only.
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Required Parts and Tools
Tool Description
Tool No:
Midtronics Battery Tester/Charger
GRX3000VAS

or

MTRMSP0702 battery maintainer/charger
VAS Diagnostic Tool
VAS 6150/X & VAS 6160/X and

ODIS Service with: current online updates
Additional Information

All part and service references provided in this Technical Bulletin are subject to change and/or removal.

Always check with your Parts Dept. and Repair Manuals for the latest information.

© 2026 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is

based on the latest information available at the time of printing and is subject to the copyright and other

intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors.

All rights are reserved to make changes at any time without notice. No part of this document may be

reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,

photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites,

without the prior expressed written permission of the publisher.

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