NHTSA ID Number: 11028558
Manufacturer Communication Number: No. 49-25
TSB/Document Date: 2026-02-06
Summary
Technical information for a Complaint: Window Opens Unintentionally or Reversed - Follow Procedure on the Macan Electric
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TSB/Document ID: No. 49-25
Replacement Service Bulletin Number:
MFR Communication Date: 2026-01-21
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: STRUCTURE:BODY
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Service
Technical Information
49/25
ENU
6460
6
Complaint: Window Opens Unintentionally or Reversed - Follow Procedure (49/25)
Change overview
Version
Date
Change
0
07/15/2025
•
First publication
1
01/20/2026
•
•
Software solution added
Labor positions adjusted
Model Line:
Macan (XAB)
Model Year:
As of 2024
Concerns:
Front window pane / rear window pane
Information:
The customer complains about one or more of the following symptoms:
•
•
•
Window opens when the vehicle is opened or locked
Window closes unintentionally
Window closes on its own after booting up
Cause:
After an obstacle is detected twice, there is a loss of normalization of the power window and consequently
the aforementioned symptoms can occur.
Incorrect gap dimensions of the door or window pane can cause an obstacle detection.
Action:
•
If the vehicle is affected by workshop campaign WSJ0, and this has not yet been carried out. Carry out
WSJ0 workshop campaign: ⇒ Technical Information 'WSJ000 WSJ0 workshop campaign – Update to
software network VR28.13'
•
If the workshop campaign WSJ0 has already been carried out in the past or the vehicle is not affected
by the workshop campaign WSJ0. Check gap dimensions of door and window pane: ⇒ Technical Information 'WSJ000 Checking gap dimensions of door and window pane'
•
•
P90999 - PIWIS Tester 4
Battery charger with a current rating of at least 90 A and a current and voltage-controlled charge map
for lithium starter batteries, e.g. VAS5908 battery charger 90 A. For further information about the
battery chargers to be used, see the corresponding Workshop Manual. ⇒ Workshop Manual '270689
Charging vehicle electrical system battery'
V.A.G 1783 - Torque wrench 2-10 Nm (1.5-7.5 ftlb.)
Required tools
Tools:
•
AfterSales
Jan 20, 2026
Page 1 of 3
6
Service
6460
ENU
Technical Information
49/25
Checking gap dimensions of door and window pane
Work Procedure: 1
Check gap dimensions of door and window pane.
⇒ Technical Information '5X01TW Gap dimensions for body technical values'
Assessment
Action
( )
Door and window settings OK.
Carry out standardization routine (power window
standardization run).
For work procedure, see:
⇒ Technical Information '577355 Replacing door
control unit, front (J386)'
and
⇒ Technical Information '587355 Replacing rear
door control unit'
✗)
(✗
Door and window settings not OK.
Gap dimensions of door or window pane should be
adjusted.
⇒ Technical Information '5X01TW Gap
dimensions for body technical values'
Then perform standardization routine (power
window standardization run).
For work procedure, see:
⇒ Technical Information '577355 Replacing door
control unit, front (J386)'
and
⇒ Technical Information '587355 Replacing rear
door control unit'
Information
If there is a repeat complaint after setting and the standardization routine, check the power window
motor and the door control unit in question and replace if necessary.
Labor position and PCSS encryption
Labor position:
APOS
Labor operation
64541640
Setting power window motor (standardization run
power window)
64401501
Adjusting front door window
64401502
Adjusting front door window
64601501
Adjusting rear door window
Jan 20, 2026
Page 2 of 3
I No.
AfterSales
Service
Technical Information
49/25
APOS
Labor operation
64601502
Adjusting rear door window
64541901
Remove and install power windows motor
64541902
Remove and install power windows motor
64611951
Remove and install rear power window motor
64611952
Remove and install rear power window motor
ENU
6460
6
I No.
PCSS encryption:
Location (FES5)
64400
Front window
Damage type (SA4)
1111
Adjustment error
PCSS encryption:
Location (FES5)
64600
Rear window
Damage type (SA4)
1111
Adjustment error
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training courses. They are
written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special tools may be necessary in
order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the safe operation of your vehicle, and
may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and safely. Part numbers listed in these bulletins
are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS Tester
are the ones that must be followed.
© 2026 Porsche Cars North America, Inc.
AfterSales
Jan 20, 2026
Page 3 of 3
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