TECHNICAL SERVICE BULLETIN
Floor Console Armrest Latch Broken

26-2001
12 January 2026

Model:
Lincoln
2018-2024 Navigator
Markets: North American markets only
Issue: Some of the vehicles listed in the Model statement above may exhibit a broken floor console armrest latch.
Action: For vehicles that meet all of the criteria in the Issue and Model statements, follow the Service Procedure to replace both armrest latches.
Parts
Service Part Number Claim Quantity Package Order Quantity Number in Package Description
JL7Z-78645A04-AB

1

1

1

Right Latch Assembly

JL7Z-78645A04-AC

1

1

1

Left Latch Assembly

W716180-S300

2

1

4

Rivet

Claim Quantity refers to the total number of individual pieces required to repair the vehicle.
Package Order Quantity refers to the amount of the service part number package(s) required to repair the vehicle.
Number In Package refers to the number of individual pieces included in a service part number package, also known as unit of issue (UOI).
Warranty Status: Warranty coverage limits and policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
Labor Times
Description

Operation No. Time

2018-2024 Navigator: Replace Both Latch Assemblies Following The Service Procedure (Do Not Use With Any Other Labor Operations)
Repair/Claim Coding
Causal Part:

7806024

Condition Code: 01

Service Procedure
1. Using an interior trim remover tool, release the clips and remove the right floor console side finish panel. (Figure 1)
NOTE: Position the front seat as required
Figure 1

2. Using an interior trim remover tool, release the clips and remove the left floor console side finish panel. (Figure 2)
NOTE: Position the seat as required.
Figure 2

262001A

1.2 Hrs

3. Release the clips and position aside both the left and right upper side panels of the floor console. (Figure 3)
NOTE: Position the seat back as required.
Figure 3

4. Remove the 6 fasteners on both sides of the floor console. (Figure 4)
NOTE: Position the seat back as required.
Figure 4

5. Position the rear portion of the floor console backward.
6. Remove pin-type retainers and the 4 bolts from the rear of the armrest hinge mechanism.
7. Remove the armrest from the vehicle.

8. Using a 3/32-inch (2.380 mm) drill bit, remove both rivets from the armrest hinge mechanism. (Figure 5)
Figure 5

9. Depress the locking tabs on both sides of the plastic cover and remove from the armrest hinge mechanism. (Figure 6)
Figure 6

10. Remove the 8 screws from the hinge mechanism. (Figure 7)
Figure 7

11. Remove the 10 screws to the plastic latch bar plate. (Figure 8)
Figure 8

12. Remove the 10 screws from the bottom of both arm rest pad bottom covers. Two screws maybe concealed by stickers. Access by cutting a small hole in the sticker.
(Figure 9)
Figure 9

13. Remove the 6 screws on both armrests and replace the 2 latch assemblies. (Figure 10)
Figure 10

14. To install, reverse the removal procedure.

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All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these
technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that
a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation
determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor
Company reserves the right to supersede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.