CAN 26-002 Service Campaign

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Jayco ENTEGRA WEARTLAND 29° STARCRAFT

February 16, 2026

CAN 26-002 - Chassis Advisory Notice

IMPORTANT FORD CHASSIS RECALL INFORMATION

Ford Safety Recall 25SC7/25V793
Name

Address

City, St. Zip
Dear Valued Customer,
This is a Chassis Advisory Notice from Jayco Inc. Ford Motor Company has decided that a

defect which relates to motor vehicle safety exists in certain 2021 Model Year Econoline

Equipped with 7.3L Engine vehicles. According to Ford’s records, the remedy software for

Safety Recall 20873 may not have been installed correctly during a prior dealership visit.

Because the correct software may not have been installed on your vehicle, the underlying

condition specified in Safety Recall 20873 may still exist. On your vehicle, it may be possible

that the engine cover insulation does not fully extend to the perimeter of the factory engine

cover. In addition, vehicles built on a Ford chassis may have higher engine compartment

temperatures during certain idle conditions.
This may result in elevated temperatures at certain areas of the engine cover surface in the

passenger compartment on both driver and passenger sides. Direct and continuous contact with

exposed skin at these locations may increase the risk of skin irritation and/or a minor burn.
Software is available to repair your vehicle. Ford Motor Company has authorized your Ford

dealer to reprogram the Powertrain Control Module and if equipped, inspect the factory engine

cover to install thermal insulation patches if necessary, free of charge. Your dealer will also

perform an additional verification process to ensure that the software has been installed correctly

on your vehicle.
Please review the enclosed Ford Motor Company Recall Notification Letter. If you have

questions about this recall, contact the Ford Recall Assistance Center (RAC) at 1-866-436-7332
Ford Motor Company Vehicle Identification Number: VIN

Thank you for your attention to this important matter.

Sincerely,
Compliance Management

Jayco Inc. Motorized Division

1of4

AS1/000035/1
Ford Motor Company

Customer Service Division
PO Box 1904

Dearborn, Michigan 48124
NIT ATT
771490317332 A/1/000035/1

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JOHN A. SAMPLE

123 SAMPLE ST January 2026

SAMPLE CITY, MI. 12345-6789
*** IMPORTANT SAFETY RECALL * * *
Safety Recall Notice 25SC7 / NHTSA Recall 25V793
2021 E-450 Econoline

This Notice Applies to Your Vehicle, Vehicle Identification Number (VIN): iis)
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in certain

2021 Model Year Econoline Equipped with 7.3L Engine vehicles, including the VIN shown above.
We apologize for this situation and want to assure you that, with your assistance, we will correct this

condition. Our commitment, together with your dealer, is to provide you with the highest level of service

and support.
What is the issue? According to Ford's records, the remedy software for Safety Recall 20S73

may not have been installed correctly during a prior dealership visit. Because

the correct software may not have been installed on your vehicle, the

underlying condition specified in Safety Recall 20S73 may still exist.
On your vehicle, it may be possible that the engine cover insulation does not

fully extend to the perimeter of the factory engine cover. In addition, vehicles

built on a Ford chassis may have higher engine compartment temperatures

during certain idle conditions.
What is the risk? This may result in elevated temperatures at certain areas of the engine cover

surface in the passenger compartment on both driver and passenger sides.

Direct and continuous contact with exposed skin at these locations may

increase the risk of skin irritation and/or a minor burn.
What will Ford and Software is available to repair your vehicle. Ford Motor Company has
your dealer do? authorized your dealer to reprogram the Powertrain Control Module and if

equipped, inspect the factory engine cover to install thermal insulation patches

if necessary, free of charge. Your dealer will also perform an additional

verification process to ensure that the software has installed correctly on your

vehicle.
How long will it take? The time needed for this repair is less than one-half day. However, due to

service scheduling requirements, your dealer may need your vehicle for a

longer period of time.
What should you do? Please call your dealer without delay and request a service date for Recall

25SC7. Provide the dealer with your VIN, which is printed near your name at

the beginning of this letter.
Ford has not issued instructions to stop driving your vehicle under this safety

recall. You should contact your dealer for an appointment to have your vehicle

remedied as soon as practicable, You can continue to safely drive your vehicle

if you avoid direct contact with the lower portion of the engine cover, which is

located between the driver and front passenger seats.
If you do not already have a servicing dealer, you can access

ford.com/support for dealer addresses, maps, and driving instructions.
Ford Motor Company wants you to have this safety recall completed on your

vehicle. The vehicle owner is responsible for making arrangements to have

the work completed.
08898
© Copyright 2026 Ford Motor Company 25SC7_NUDTB125SC71

What should you do? Please note: Federal law requires that any vehicle lessor receiving this
(continued) recall notice must forward a copy of this notice to the lessee within ten

days.

NOTE: You can receive information about Recalls and Customer Satisfaction

Programs through our FordPass App. The app can be downloaded through

the App Store or Google Play. In addition, there are other features such as

reserving parking in certain locations and controlling certain functions on your

vehicle (lock or unlock doors, remote start) if it is equipped to allow control.
Mobile Service Ford Mobile Service is offered by participating dealers, contact your dealer for

details.
Pick-Up and Delivery Complimentary vehicle Pick-Up & Delivery service may also be available upon

request through participating dealers. Your dealer will pick up your vehicle and

return it with the repair completed,
Have you previously — if you have previously paid for a repair that addresses the issue described in

paid for this repair? this letter, you still need to have this recall performed to ensure the correct

parts and procedures were used.
You may be eligible for a refund of previously paid repairs. Refunds will only

be provided for service related to Engine Cover Thermal Management. To

verify eligibility and expedite reimbursement, give your paid original receipt to

your dealer,
Refund requests may also be sent directly to Ford Motor Company. To

request your refund from Ford, send the refund request with all required

documentation, including your original repair receipt (no photocopies), to Ford

Motor Company at PO Box 6251, Dearborn, Michigan 48121-6251, Refund

requests mailed to this address may take up to 60 days to process. Your

original receipt will be returned to you.
Detailed information regarding eligibility for Ford's reimbursement program

and documentation requirements may be obtained by contacting the Ford

Recall Assistance Center at 1-866-436-7332,
What if you no fonger if you no longer own this vehicle and have an address for the current owner,

own this vehicle? please forward this letter to the new owner.
You received this notice because government regulations require that

notification be sent to the last known owner of record. Our records are based

primarily on state registration and title data, which indicate that you are the

current owner or lessee.
Can we assist you If you have difficulties getting your vehicle repaired promptly and without

further? charge, please contact your dealership’s Service Manager for assistance.
If you have questions or concerns, please contact our Ford Recall

Assistance Center (RAC) at 1-866-436-7332 and one of our representatives

will be happy to assist you. The RAC is open on weekdays from 8:30 AM —

7:00 PM (Eastern Time}, TTY/TDD users, please contact the RAC at the

number listed using the Telecommunication Relay Service by dialing 771.
if you wish to contact us through the internet, our address is ford.com/support,
If you are still having difficulty getting your vehicle repaired in a reasonable

time or without charge, you may write the Administrator, National Highway

Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C.

20590 or call the toll-free Vehicle Safety Hotline at 7-888-327-4236
(TTY: 4-888-275-9171) or go to NHTSA.gov. Reference NHTSA Safety Recall

25V793.
Thank you for your attention to this important matter.
Customer Service Division
20f4 08898
A/2/000035/1

© Copyright 2026 Ford Motor Company 258C7_NUDTBI258C71

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Last update on 2026-03-20 / Affiliate links / Images from Amazon Product Advertising API

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