B650326 Service Bulletin/Repair Instructions

2/23/26, 4:56 AM
65 03 26_DIRECTIONAL ARROWS INCORRECT IN AR VIEW – HU-H6
SIB 65 03 26

DIRECTIONAL ARROWS INCORRECT IN AR VIEW – HU-H6

2026-02-17

☒

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THIS REPAIR IS MOBILE FRIENDLY

THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY
MODEL

E-Series

F74

G45

U10

U11
Model Description

2 Series Coupe

X3 Sports Activity Vehicle

X2 Sports Activity Coupe

X1 Sports Activity Vehicle
Vehicle Equipment

With HU-H6
SITUATION

In Augmented View, the arrows are rotated by 180° (shown inverted below) when displayed on the Central

Information Display (CID).
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CAUSE

Unfavorable software in the Headunit 6 (HU-H6).
CORRECTION

Program the HU-H6.
PROCEDURE

Determine the vehicle’s current I-level by either using AIR or the Key Reader/AWP (Aftersales Workplace) applications.
If the I-level is …25-11-540 or higher, then continue with standard diagnosis.

If the I-level is lower than …25-11-540, program the vehicle to I-level …25-11-540 or higher using ISTA

4.57.25 (released on December 15, 2025) or higher.

Connect the battery charger to the vehicle

Connect the programming system to the vehicle (ISTA 4)

Determine measures plan

Accept and fully work through the measures plan with the control units to be programmed/encoded and

enabled

Follow the rework list

Depending on the rework list, carry out a vehicle test and delete the fault memory if needed

After the programming has been completed, check the functionality of the system; that the arrows are

“upright” in Augmented view. .

Note: ISTA will automatically reprogram and code all programmable control modules that do not have the

latest software.

Always connect a BMW-approved battery charger/power supply (SI B04 23 10).

For information on programming and coding with ISTA, refer to Dealer Universal Portal / TIS / Technical

Documentation / Diagnostics and Programming / Programming Documentation.
CLAIM INFORMATION

Vehicle Programming and Encoding

During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign

repairs open. The programming and encoding procedure may only be invoiced one time.

Select one of these open Technical Campaigns instead to perform and submit for updating the vehicle to the

required I-level, or higher when applicable (Includes labor operation codes 00 00 006/556, 61 21 528 and 61 00 730).

Please be sure to also perform any additional before and/or after work (including attaching labels) as required by

the open campaigns on the vehicle. Close any remaining open programming and encoding Campaign repairs as

outlined in the corresponding Service Information Bulletin.
Only when the above does not apply, the BMW software solution is then covered under the terms of the

BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks, or the BMW Certified Pre-Owned

Program as described below.

Repair Code:
6512580200
Headunit High HU-H Software error / internal device fault
Obtain the flat rate unit (FRU) allowances for the following that applies.
Labor

Operation

00 00 006

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Description
Labor Allowance
Carrying out vehicle test (Main work)
As applicable
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Or:

00 00 556
Carrying out vehicle test (Plusposition)
As applicable
Supporting voltage of the vehicle electrical system /

recharging vehicle battery
As applicable
Carrying out vehicle diagnosis, ABL (Work time)
WT FRU
Diagnosis Worktime Flat Rate
2 FRU
Program/encode control unit(s), includes deleting the fault

memory
As applicable
And:

61 21 528

And, as needed:

61 00 006*

Or:

00 58 500*

And:

61 00 730
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead of

00 00 006, or exclude them (including 61 21 528) when the Vehicle Test is included in another repair.

Work time labor operation codes 61 00 006 and 00 58 500 are not considered Main labor operations.

Vehicle Programming and Encoding – Additional Work (RO and Claim Comments Required)

This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel.
If one or more control modules fail during the reprogramming procedure, claim the required consequential

repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as

required, refer to the SIB in AIR) under the Repair Code in this bulletin together with the corresponding labor

operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.

Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the

claim comments.
For covered repairs that address control module failures that occurred prior to performing this

reprogramming procedure, claim this work with the appliable Repair Code listed in AIR together with the

corresponding labor operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that

applies.

(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for

documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair

work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.
Other Repairs

If other eligible and covered work is performed because of performing the ISTA diagnostics, related test

plans, and/or other approved diagnosis procedures, claim this work with the applicable Repair Code listed in

AIR together with the corresponding labor operation codes and their flat rate unit (FRU) allowance(s),

including the diagnosis* that applies.

BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes

To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application

resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and click on the

“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select

the applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units”
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button and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the

“Search” icon to display the corresponding listing of “Flat rate unit group details” that are available and their

corresponding FRU allowances.
FEEDBACK REGARDING THIS BULLETIN

Technical Feedback

Warranty Feedback

Parts Feedback
To submit feedback for the technical topic of this bulletin: Submit your

feedback in the rating box at the top of this bulletin

To submit feedback for the CLAIMS section of this bulletin: Submit an IDS

ticket to the Warranty Department, or use the chat available in the

Warranty Documentation Portal

To submit feedback for the PARTS section of this bulletin: Submit an IDS

ticket to the Parts Department
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