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SIB 72 01 25
G1X/G3X FALSE ALERT RF SEAT OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED
WARRANTY
2026-02-11
☐
☐

THIS REPAIR IS MOBILE FRIENDLY
THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY

This Service Information bulletin (Revision 05) supersedes SI B72 01 25 Dated October 2025
What’s New:
Labor operation corrected and an image was removed from the Claim Information section

MODEL
E-Series

Model Year

G11

2016 to 2019

G12
G12
G12
G12
G12
G12
G12
G12
G30
G30
G30
G30
G30
G30

2016 to 2019
2017 to 2019
2016 to 2019
2016 to 2019
2017 to 2019
2017 to 2019
2017 to 2018
2017 to 2018
2017 to 2018
2017 to 2018
2017 to 2018
2017 to 2018
2018
2018

G30
G32

2018
2018

Model Description
750i xDrive (Canadian
vehicles registered in the US)
740Li Sedan
740Li xDrive Sedan
750Li Sedan
750Li xDrive Sedan
BMW ALPINA B7 xDrive
M760Li xDrive Sedan
740Le xDrive Sedan
740Le xDrive Sedan
530i Sedan
530i xDrive Sedan
540i Sedan
540i xDrive Sedan
M550i xDrive Sedan
530e iPerformance Sedan
530e xDrive iPerformance
Sedan
640i xDrive Gran Turismo

Production Dates (**see below)
October 16, 2015 to June 11, 2018
July 30, 2015 to June 20, 2018
February 9, 2016 to June 20, 2018
October 19, 2015 to June 20, 2018
July 1, 2015 to June 20, 2018
June 14, 2016 to June 20, 2018
September 5, 2016 to June 19, 2018
June 16, 2016 to February 23, 2018
June 16, 2016 to February 23, 2018
November 3, 2016 to June 25, 2018
November 3, 2016 to June 25, 2018
November 9, 2016 to June 25, 2018
November 9, 2016 to June 25, 2018
January 11, 2017 to June 20, 2018
February 22, 2017 to June 25, 2018
February 23, 2017 to June 25, 2018
July 1, 2017 to June 25, 2018

Note: The Model information above is for informational purposes only. It is not the only deciding factor;
see the Eligible Vehicles information below.
Eligible Vehicles
(**) Not all the Vehicle Models in the above Model Year(s) are included. For certain Models, inclusion is
dependent and determined by the “ending” production date information listed above.
To assist you in identifying those vehicles that have this component-specific extended limited warranty (ELW)
coverage, the following Vehicle Comment will show in the VIN-specific Warranty Vehicle Inquiry (WVI).
US Market Model Vehicles
SI B72 01 25 (RC 65 77 90 06 00): For this vehicle, the Supplemental Restraint Systems
(SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat for defects in
materials and/or workmanship that causes a false seat occupancy alert to occur has been
extended to 10 years / 120,000 miles as determined from the vehicle's original in-service /

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first delivery date. This coverage is subject to the same vehicle eligibility requirements,
limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty. Issues
related to this component’s seat heating function are excluded under this extended
coverage.
Canadian Market Model Vehicle (G11) – Registered in the US
SI B72 01 25 (RC 65 77 90 06 00) (G11 Canadian Market Vehicle Model): For this vehicle, the
Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive
Interior Sensor (CIS) Mat for defects in materials and/or workmanship that causes a false
seat occupancy alert to occur has been extended to 10 years / 120,000 miles as determined
from the vehicle's original in-service / first delivery date. This coverage is subject to the
same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New
Vehicle Limited Warranty. Issues related to this component’s seat heating function are
excluded under this extended coverage.

SITUATION
A situation may occur where the front passenger seat is not occupied; however, a “fasten seat belt” warning and
a front passenger seat air bag deactivation message appears.
If the situation is currently present, sit in the seat and move the seat to a slightly different position. The POL
(Passenger Occupancy Light) light should now function correctly.
In some cases, the Air bag Warning Light was illuminated, and the following Advanced Crash Safety Module
(ACSM) fault is stored:
930A1C - Front passenger seat occupancy detection transmitting fault (moisture)

CAUSE
Any, or all, of the following can contribute to this situation:
Possible Causes
Electronic devices (For example, smart phones, laptops, tablets, etc) are
A. connected to the vehicle’s USB charging port, or cigarette lighter power as a
power supply and then placed on the passenger seat.

Coverage
N/A

B.

The passenger seat is wet/fluid contaminated (e.g., very high humidity, wet
clothing, spilled liquids, or rain from open windows/sunroofs).

N/A

C.

Insufficient shielding of the seat heater/CIS mat wiring**.

ELW

D.

Ground connection for the seat heater/CIS mat is not fully secured

ELW

Component and Issue-Specific Extended Limited Warranty (ELW)
For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the repair
described in this Service Information Bulletin to:
10 years / 120,000 miles as determined from the vehicles original first in-service / delivery date
This component and issue-specific limited warranty extension applies to defects in materials or workmanship.
This coverage applies to the specific vehicle (VIN), the remaining portion of the ELW is transferrable to each
subsequent owner, and it is subject to the same vehicle eligibility requirements, limitations, and exclusion
criteria that applies to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Note: This bulletin is notice of a limited warranty extension. This is NOT a notice of a Recall or Service
Action.

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There is no immediate repair required unless the BMW vehicle is currently experiencing this problem.
Customer Notification Letter
Even though this is NOT a Recall, BMW NA is sending VIN-specific customer notification letters.
Note: Causes items A, B, other seat CIS mat system-related components/seat heating, and/or other
SRS issues are excluded from this extended coverage.

CORRECTION
Front Passenger’s Seat Capacitive Interior Sensor (CIS) Mat
1. Consultation with the customer whether objects were possibly laid on the front passenger seat, or the seat was subjected
to moisture (e.g., from rain through an open window, wet clothes or towel, or the spilling of fluids on the seat cushion
surface).
2. Perform a non-invasive check for moisture/stains on the seat and at the CIS evaluation electronics module electrical
connector.
3. Check the seat CIS mat’s ground connection and re-secure it as necessary.
4. If there are no obvious moisture/stains, the next step is to check the vehicle’s installed seat heater/CIS mat sensor part
number and its revision index number against a corresponding matrix. The matrix will help you determine if the installation
of the seat CIS mat wiring repair kit is required to address an inadequate shielding condition with the seat occupancy CIS
mat’s connection wiring. See attached Procedure.

Note: Replacing the CIS electronics and / or
the ACSM module will not correct this issue.

PROCEDURE
See Attachment for procedure.

PARTS INFORMATION
Only order these parts in the quantities needed to address customers’ vehicles that have confirmed
failures.
Part Number:
52 10 5 A5B C60

Description:
Passenger seat heating repair kit G11 / G12 / G30 / G32

Quantity:
1 if needed

Or:
Part Number:
Description:
Quantity:
Refer to ETK/AIR Pad, Comfort, climate, Active seat right (CIS3) (G11, G12)
1 if needed
Refer to ETK/AIR Heater element, Comfort seat perforated (CIS) (G30, G32)
1 if needed
Or:
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Refer to ETK/AIR

72 01 25_G1X/G3X FALSE ALERT RF SEAT OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY

Comfort seat upholstery, foam element, right (CIS3) (G30, G32)

1 if needed

Additionally, other materials and small parts that are not specified above, such as fluids, lubricants, one-time
use screws, nuts, and seals, which must be replaced or installed according to the ISTA repair instructions/ETK,
must be selected from the Electronic Parts Catalogue, or other approved BMW Group resources, according to
the respective vehicle type. Invoiced these items separately under the Repair Code listed in this bulletin.

CLAIM INFORMATION
For eligible US-specification BMW vehicles that are registered and operated in the United States (including
Puerto Rico), the component-specific 10 years (120 months) / 120,000-mile extended limited warranty coverage
for defects in materials and/or workmanship applies to qualifying repairs performed by authorized BMW centers.
Damage and/or issues caused by outside influences are not covered under the BMW limited warranties.
This coverage described above applies to the specific vehicle (VIN), it is transferrable to the subsequent
owners, and is subject to the same vehicle eligibility requirements, limitations, and exclusion criteria that applies
to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
The existing limited warranty coverage for the whole vehicle and other components has not changed.
This coverage supersedes the coverage that is provided under the BMW Certified Pre-Owned Program or any
BMW Group Vehicle Service Contract that applies to the vehicle.
Non-Qualifying Repairs
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico, or the diagnosis and repair of issues that are outside the intended scope of this extended
coverage, other unrelated issues, and/or that are due to outside influences (Including seat CIS mat water/fluid
intrusion-related damage) are not covered by this limited warranty extension. This exclusion also applies to
repairs that were performed using (including those repairs that result from using) non-genuine BMW parts
and/or used BMW passenger car or light truck parts.
Qualifying Repairs – Claim Submission
Repair Code:

6577900600

G1x G3x Shielding CIS mat

Obtain the flat rate unit (FRU) allowances for the following that applies.
Labor
Operation
00 00 006
Or:
00 00 556
And:
61 21 528

Carrying out vehicle test (Main work)

Labor
Allowance
As applicable

Carrying out vehicle test (Plusposition)

As applicable

Supporting voltage of the vehicle electrical system /
recharging vehicle battery

As applicable

Performing vehicle diagnosis – test module (Including
inspecting the CIS ground wire connection and tightening if
necessary) (Work time)

WT FRU

Diagnosis Worktime Flat Rate (See below)

2 FRU

Description

And, as needed:
61 00 006*
Or
00 58 500*
And:
Labor
Operation
about:blank

Labor
Allowance
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Description

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52 14 502

72 01 25_G1X/G3X FALSE ALERT RF SEAT OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY

Removing and installing (front) passenger
seat (Plusposition)

As applicable

Repair kit, repair front passenger seat heating (CIS)
(Associated work, seat removed)

6 FRU

And:
00 71 787
Or:
Labor
Operation

Description

Labor Allowance

65 77 611

Replacing seat occupancy mat for (front) passenger seat
(Includes removing and installing the seat cover)

As applicable

Work time for replacing seat occupancy mat for (front)
passenger seat (Includes removing and installing the seat
cover)

24 FRU

Or for the
ALPINA B7:
65 99 000

And, after replacing the seat heater / CIS mat
Vehicles without an open Programming Technical Campaign
Labor Operation
61 00 730

Description
Program/encode control unit(s), includes deleting the
fault memory

Labor Allowance
As applicable

Work time labor operation codes 61 00 006 and 00 58 500 are not considered Main labor operations.
Vehicle Programming and Encoding – Additional Work (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest
software I-level.
If one or more control modules fail during the reprogramming procedure, claim the required consequential
repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as
required, refer to the SIB in AIR) under the Repair Code in this bulletin together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
Please explain the additional work procedures that were performed (The why and the what) on the repair order
and in the claim comments.
For covered repairs that address control module failures that occurred prior to performing this reprogramming
procedure, claim this work with the appliable Repair Code listed in AIR together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the the Chassis Number (last seven (7) characters of the VIN), and click on the
“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select the
applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units” button
and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the “Search”
icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.
Previous Customer-Pay Repairs – Limited Warranty Extension Reimbursement
Note: A printed copy of the “interim reimbursement procedure” attachment can be provided to the customer
2026 BMW
OF NORTH
until the owner direct©notification
mailing
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See attachment B720125_AT_1 ELW RBMT Interim Prd 04_2025
Under this extended limited warranty, BMW of North America, LLC (BMW NA) will provide reimbursement for
qualifying customer-pay repairs that were performed on an eligible vehicle prior to the release of this
component-specific limited warranty extension.
A qualifying customer pay repair must primarily be for the repair to address a covered issue with the
Supplemental Restraint System's (SRS) Passengers Seat Occupancy (CIS) Sensor Mat. Also, the repair
facility’s procedures to address the above situation must have been performed correctly, adequately,
and completely, as required by the applicable BMW Group approved repair standards and instructions.
Customer-pay repairs are subject to the same vehicle eligibility requirements, limitations, and exclusions that
apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Repairs that Do Not Qualify for Reimbursement
Repairs performed on ineligible vehicles, eligible vehicles operated and repaired outside the United States and
Puerto Rico, or the diagnosis and repair of issues that are outside the intended scope of this extended
coverage, other unrelated issues, and/or that are due to outside influences (Including seat CIS mat water/fluid
intrusion-related damage) are not covered by this limited warranty extension. This exclusion also applies to
repairs that were performed using (including those repairs that result from using) non-genuine BMW parts
and/or used BMW passenger car or light truck parts.
Requesting Reimbursement for a Previous Repair That Qualifies
For a customer to request reimbursement for a qualifying customer-pay repair performed either by an
authorized BMW center or independent repair shop located in the United States (including Puerto Rico), please
have him/her submit his/her reimbursement request online at www.BMW-RP.com under the following reference:
BMW ELW RF Seat CIS Mat 10Y120M
Reimbursement Request Procedure
The online process is initiated by attaching/sending PDF files of the supporting documentation for the prior
repair.
The letter also includes alternative methods to request reimbursement, either through the mail or by fax as
described below:
BMW Customer Reimbursement Center
Attention: BMW ELW RF Seat CIS Mat 10Y120M
P.O. Box 54067
Hurst, Texas 76054
Fax number: 877-434-2992
Please allow 4-6 weeks for processing your request.
Should you have any questions concerning this reimbursement process, please call 1-844-857-0341.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback

To submit feedback for the technical topics of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal

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Parts Feedback

72 01 25_G1X/G3X FALSE ALERT RF SEAT OCCUPIED W BELT UNBUCKLED-EXTENDED LIMITED WARRANTY

To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

Supporting Materials
picture_as_pdf B720125_AT_1 Repair Procedure 10_2025.pdf
picture_as_pdf B720125_AT_3 Cust Letter.pdf
picture_as_pdf B720125_AT_2 ELW RBMT Interim Prd 04_2025.pdf

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Attachment 1 to SI B72 01 25