NHTSA ID Number: 11028947

Manufacturer Communication Number: TSB 26-005

TSB/Document Date: 2026-02-23


Summary

TSB (Technical Service Bulletin) Certification labels show rear tire cold inflation for chassis listed under the “Single” specification instead of “Dual” specification for the rear wheels. The instructions show how to replace the certification label.


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TSB/Document ID: TSB 26-005

Replacement Service Bulletin Number:

MFR Communication Date: 2026-02-19

MFR Internal Campaign ID/Software Version: TSB 26-005

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: UNKNOWN OR OTHER

MFR Component System:

MFR Component Subsystem:


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Ls) —"

HEARTLAND STARCRAFT

Certification Labels — Incorrect Rear Tire Information

Bulletin Type: TSB Publication Date: February 2026
Bulletin #(s): oo Make(s): Jayco, Entegra Coach
Job Code(s): 9803647 Model(s): Greyhawk XL, Accolade
. 9803647 - 0.3 Hr. Labor - . XT, Esteem XL
Flat Rate(s): Replace Certification Label
Model Year(s): 2025 - 2026

Certification labels show rear tire inflation for chassis listed under the

Incident: “Single” specification instead of “Dual” specification for the rear
wheels.
Affected Units: 2026 Jayco Greyhawk XL; 2025 — 2026 Entegra Coach Accolade XT,
Esteem XL
Part: Certification Label enclosed in owner/dealer notification
Part:
letter
. ‘ | | alcohol

Misc. Tools & Supplies: Sen ERY HORNS

Shop rag

Parts Return Information: | N/A

REPLACE CERTIFICATION LABEL

Remove existing label |

1, Class C Models the certification label will be affixed on the Driver side door B’ pillar (door latch post pillar).

2. Remove the existing label. Using isopropyl alcohol and a shop rag, remove any adhesive residue from the
surface where the original label was removed.
a. Allow the area to dry for at least 30 seconds.

26-005_TSB Certification Label February 2026 Page 1 of 2
The certification label below is only an example of the label you are to replace.

~

*{FDUFSHT3SEC244g9 5

851 7Uep9

MEG. BY’ JAYCO Date gp

INC VEHICLE MFG BY!
VININIV

IFDUFSHT3SEC21489 651200007
GVWR KG/LBS.
8845 / 19500 SIZE/DIMENSION
GAWR KGALBS. TIRE RIMS

s17517000 FRONT —-225/70R19.56

t f INT f
96701 14708 REAR 226/70R1

| Certification Label

Apply new label |

1. Remove the protective back from the new label. Align the new label in the same location of the original
label and apply it to the surface. Remove any air bubbles from the label.
a. Note: Do not attempt to remove or adjust the label once it has touched the surface. Doing so may
damage the label or cause it not to adhere properly to the surface.

If a label is damaged or will not properly adhere to the surface, please request a new label at
compliance@jayco.com and we will send a new label.

Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined
by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to
make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to
incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect
performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or
parts beyond the standard warranty period. The RV owner's obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect
does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law.

903 South Main Street * P.O. Box 460 © Middlebury, IN 46540

26-005_TSB Certification Label February 2026 Page 2 of 2

ENTEGRA peg xe

“Saas ? ;
Jayco COnew HEA RTLAN Dd ° ie LEG ae STARCRA FT

Technical Service Bulletin Notification TSB #: 26-005
Unit Serial Number: DEVICEID
February 2026
«Name»
«Address»
«City> «State» «ZIP»

Dear Valued Dealer,

Jayco has determined that certain 2026 Jayco Greyhawk XL; 2025 — 2026 Entegra Coach Accolade
XT, Esteem XL require the certification label be replaced. Certification labels show rear tire
inflation for chassis listed under the “Single” specification instead of “Dual” specification for the
rear wheels. The remedy is to remove the incorrect certification label and replace it with the new
correct label.

Our records indicate that the following vehicle is currently part of the inventory at your dealership
and requires the Service Bulletin repair prior to being retail sold:

DEVICEID»

If you have sold this affected vehicle, please contact the current owner regarding this Service
Bulletin and process the Warranty Registration for them. All pertinent information regarding this
Service Bulletin is on file under the Case 26-005 TSB Lines in Jayco Partners.

Ifyou have questions regarding this Service Bulletin, please contact the Jayco Customer Service
Department at 800-283-8267.

Sincerely,
Jayco Motorized Division
layc gy BUTESeA 7 HEARTLAND STARCRAFT

= LJ Ze w a

Technical Service Bulletin Notification TSB #: 26-005
Unit Serial Number: DEVICEID»
February 2026

«Name»
«Address»
«City> «State» «ZIP»

Dear Valued Customer,

Jayco has determined that certain 2026 Jayco Greyhawk XL; 2025 — 2026 Entegra Coach
Accolade XT, Esteem XL require the certification label be replaced. Certification labels show
rear tire inflation for chassis listed under the “Single” specification instead of “Dual”
specification for the rear wheels. The remedy is to remove the incorrect certification label and
replace it with the new correct label.

Our records indicate that your vehicle is affected by this Service Bulletin. You may replace the
label yourself or contact your nearest Jayco dealer to schedule an appointment. Present this letter
as authorization to have the procedure completed at no cost to you.

«DEVICEID»

If you have sold or traded your vehicle, or for any reason cannot have this service performed,
please contact the Jayco Motorized Customer Service Department at 800-283-8267.

We apologize for any inconvenience or concern this bulletin may cause and want to assure you
that Jayco is taking all the necessary steps to ensure our product quality meets your expectations.

Sincerely,
Jayco Motorized Division

903 South Main Street * P.O. Box 460 ¢ Middlebury, IN 46540

1


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