Customer Notification
Corporate Compliance

Po Box 30
MIDDLEBURY, INDIANA 46540-9218

FOREST RIVER ID: 225-2029
FCA RECALL: 67C/25V720
SERVICE CAMPAIGN: 001271

<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>

INTERIM OWNER NOTIFICATION
O

Integrity

O

Safety

O

Quality

O

Customer Service

A SECONDARY NOTICE WILL FOLLOW
WHEN THE REMEDY IS AVAILABLE

February 2026

This Notice applies to your vehicle VIN listed above.

Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle
equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is
remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-

Dear Forest River Customer:
Forest River is alerting you to a FCA RECALL: 67C/25V720 involving certain 2025-2026, Nova & 2025-2026 Pixel Class
B Motorhomes. Please see the information below which describes the issue and provides you with details on the steps
you should take to have your vehicle repaired.
WHAT IS THE ISSUE?
The cooling fan may wear prematurely and have inadequate fuse protection, which can lead to a vehicle fire.
OWNERS AND DEALERS: WHAT SHOULD YOU DO?
Please review and follow the notice that accompanies this letter.

Sincerely,
Forest River
Office of Corporate Compliance

Page 1 of 1

This notice applies to your vehicle,

IMPORTANT SAFETY RECALL

[Model Year and Model]

Engine Compartment Fire

VIN XXXXXXXXXXXXXXXXX

[VIN]

67C/NHTSA 25V-720

Dear [Name],
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

LOGO
VEHICLE PICTURE

YOUR SCHEDULING OPTIONS
1. Visit recalls.mopar.com to sign up
for email or SMS notifications for
when
remedy
parts
become
available. You will be asked to
provide your Vehicle Identification
Number (VIN), provided above.
2. Scan below using your smartphone
or tablet to sign up to be notified
when
remedy
parts
become
available.

QR Code

FCA US LLC has decided that a defect, which relates to motor vehicle safety, exists in certain
[2018 through 2026 Model Year Ram ProMaster] vehicles.
WHY DOES MY VEHICLE NEED REPAIRS?
The cooling fan on your vehicle [1] may wear prematurely and have inadequate fuse protection,
which can lead to a vehicle fire. A vehicle fire can result in increased risk of occupant injury
and/or injury to persons outside the vehicle, as well as property damage.
HOW DO I RESOLVE THIS IMPORTANT SAFETY ISSUE?
The remedy for this condition is not currently available. We are making every effort to
finalize the remedy, and will service your vehicle free of charge (parts and labor) when the
remedy is available.
According to our records, you are a 2nd stage manufacturer and are the current owner of vehicles
that were classified as “Type 8” (fleet) vehicles. Type 8 vehicles were included in the scope of
this recall 67C / 25V-720, because fleet vehicles may experience a heavy duty cycle that
introduces the safety risk leading to this recall. Vehicles sold to consumers for private use do
not have this same risk. As a result, if a Type 8 vehicle is completed into a private use vehicle
to be sold to a retail end-user customer for personal use, consistent with the current new vehicle
delivery report process, FCA will reclassify that vehicle now and consider the recall to be closed
for each such VIN. See next/reverse page for additional details on this process.
If you cannot or do not submit documentation consistent with the process set forth below to
close the recall for a specific VIN, the recall will remain open for that vehicle, and you will
receive a notice when the remedy is available. If you do submit documentation consistent with
the process, this notice will be considered your final notice for each VIN for which you request
closure.
FCA US LLC will contact you again, by mail, with a follow-up recall notice when the remedy
is available if recall 67C / 25V-720 remains open for this vehicle. Once you receive your followup notice, simply contact your BusinessLink dealer right away to schedule a service appointment
[2]
. Additional options for your next steps are included on the left side of this notification. We
appreciate your patience.

3. Wait for FCA US to contact you
again, by mail, with a follow-up
recall notice when remedy parts are
available.
4. Call the FCA Recall Assistance
Center at 1-800-853-1403. An agent
can sign you up to be notified when
remedy parts become available, or
answer any other questions you may
have.
DEALERSHIP INSTRUCTIONS
Please reference Safety Recall 67C.

WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online [3].
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the recall repair performed.
We apologize for any inconvenience, but are sincerely concerned about your safety. Thank
you for your attention to this important matter.
Customer Assistance/Field Operations
FCA US LLC

Process to Close the Recall for Vehicles Completed Into Private Use Vehicles and Sold to a Retail Customer for Personal Use
1. Make a written request to FCA for closure of Recall 67C / 25V-720 for specific VINs. You may make one request for the
closure of multiple VINs, as long as all VINS meet the criteria. This request can be made by email addressed to:
stellantisfleetsalesoperations1@stellantis.com;
2. Provide FCA a list of VINs for which you are requesting Recall 67C / 25V-720 be closed;
3. A statement, on your company letterhead and signed by a person with authority, attesting that upon completion of the
manufacturing process each vehicle will be delivered to a retail customer, you will submit a “Retail Customer (End User)
Warranty Start Form” for that vehicle, and that the sale will meet the criteria of one of the below two retail categories.
4. This request must be received by March 31, 2026.
Category
Retail Purchase

Classification
1

Retail Lease

L

Criteria
Individual purchasing for personal use.
Individual leasing for personal use.
Must be a minimum 12-month lease.
Lender guarantees the future residual value with mileage restrictions.
Retail Balloon contracts do not qualify as a lease.

Prior to selling a 2018-2026 Ram ProMaster vehicle, go to Mopar.com and input the VIN to confirm Recall 67C / 25V-720 is closed and
that the vehicle is not subject to any open recall. If you believe Mopar.com is erroneously indicating the vehicle Recall 67C / 25V-720 is
still open, please contact FCA immediately.
Federal law prohibits the delivery of any new motor vehicle or motor vehicle equipment that contains a defect related to motor vehicle
safety or a noncompliance with a federal motor vehicle safety standard, or an open emissions recall. New vehicles in your inventory
must have all recalls closed prior to sale. The National Highway Traffic Safety Administration may impose substantial fines on a 2nd
Stage Manufacturer for failure to comply with this requirement.
If any affected new vehicle is delivered to a customer with a known open safety or emissions recall, you will be entirely responsible for
all legal consequences should an accident or other incident (such as a fire) allegedly occur as a result of that defect.
Thank you for your attention to this matter and for your continued partnership. We appreciate your business and remain committed to the
safety of our mutual customers.

[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY
1-888-275-9171), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 218004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.

Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371

[1] If you no longer own this vehicle, please help us update our records. Call the FCA Recall Assistance Center at 1-800-853-1403 to update your information.
[2] If your dealer fails or is unable to remedy this defect without charge and within a reasonable time, you may submit a written complaint to the Administrator, National
Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, DC 20590, or you can call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY
1-888-275-9171), or go to safercar.gov.
[3] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCA Customer Assistance, P.O. Box 218004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.
Note to lessors receiving this recall notice: Federal regulation requires that you forward this recall notice to the lessee within 10 days.