Complaints List


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NHTSA ID Number: 11719767

Complaint Date: 2026-02-22

Fail Date: 2025-07-07

Manufacturer Name: Toyota Motor Corporation

Vehicle Make: TOYOTA

Vehicle Model: SIENNA HYBRID

Model Year: 2025


Summary

Toyota issued a recall due to suspected second row seat welds failing in a crash on October 7, 2025, with Safety Recall Notice mailed beginning of December 2025, and has not offered a remedy. The suggestion of not having anyone sit in the second row for over four months now is absurd and warrants investigation. We purchased the van with needing the space to occupy 5+ passengers and are not able to have all passengers sit in the third row. Using third row is inconvenient for car seats and parents in their mid [XXX] . This is complete negligence by Toyota. Keeping the van on a dealer lot for months on end will be bad for batteries, brakes and rotors. With no timeline for a remedy and by doing a welding repair it may cause future issues with the van from rust prevention, electronics and etc. We noticed unusual vibrations from 2nd row seats both with car seats in place and with just grocery bags within the 1st week of driving the van back in July 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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NHTSA ID Number: 11719766

Complaint Date: 2026-02-22

Fail Date: 2026-02-12

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: ACCORD

Model Year: 2019


Summary

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NHTSA ID Number: 11719765

Complaint Date: 2026-02-22

Fail Date: 2026-02-03

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: KONA ELECTRIC

Model Year: 2021


Summary

On February 3, 2026, while driving in a high-traffic turning lane, my Hyundai Kona Electric vehicle suddenly lost propulsion and would not accelerate. The vehicle shut down without warning and could not be restarted. Traffic was building behind me, creating a safety hazard. I felt unsafe due to surrounding vehicles expecting movement, I contacted the police for assistance. The vehicle had to be towed from the roadway. The vehicle was transferred between 3 dealerships before being diagonsed. On February 16, 2026, the issue was diagnosed as a motor position sensor failure affecting the propulsion system. The vehicle has remained inoperable since February 3, 2026, and there is no repair ETA due to parts availability. The vehicle remains at the servicing dealership and is available for inspection upon request. There were no prior warning lamps, dashboard messages, or noticeable symptoms before the sudden loss of propulsion. This incident involved a sudden failure of the vehicle’s propulsion system while operating in active traffic and presented a significant safety concern.

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NHTSA ID Number: 11719764

Complaint Date: 2026-02-22

Fail Date: 2026-02-21

Manufacturer Name: Toyota Motor Corporation

Vehicle Make: TOYOTA

Vehicle Model: TACOMA

Model Year: 2003


Summary

I took my 2003 Toyota Tacoma and for a tire alignment and was told by an employee of the tire shop that my rack and pinion needed to be replaced and lower ball joints. I checked the VIN number and it said I have zero recalls, but there is a general recall on this make a model that I have what do I do? I also have the steering has a lot of play whenever I go for a bump in the road like the tires catch the road so I kind of swerve a little bit and I feel that it’s very unsafe to me and other drivers.

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NHTSA ID Number: 11719763

Complaint Date: 2026-02-22

Fail Date: 2026-01-14

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: ODYSSEY

Model Year: 2025


Summary

My 2025 Honda Odyssey features a standard Auto Idle Stop system designed to improve fuel efficiency by shutting off the engine when braking to a stop. While intended to restart upon releasing the brake, my 2025 models have reported issues with failing to restart or stalling.

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NHTSA ID Number: 11719762

Complaint Date: 2026-02-22

Fail Date: 2026-02-18

Manufacturer Name: General Motors, LLC

Vehicle Make: CADILLAC

Vehicle Model: ESCALADE

Model Year: 2022


Summary

My engine died 3 times so far. The first time it had 20,000 miles, I was driving on the freeway and my vehicle died. The dealer replaced the engine. The second time there was a recall for the engine, it had around 88,000 miles and the engine was replaced for a 2nd time. Note I’m at 94,000 miles and my car died on the freeway again. It has been at the dealer for more than a week and they haven’t even inspected it yet. This is definitely a safety concern, both times that it stopped I was on the freeway, things could have been much worse.

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NHTSA ID Number: 11719761

Complaint Date: 2026-02-22

Fail Date: 2025-02-01

Manufacturer Name: Toyota Motor Corporation

Vehicle Make: TOYOTA

Vehicle Model: HIGHLANDER

Model Year: 2018


Summary

I purchase a 2018 Toyota Highlander in 2021. The vehicle had just over 8000 miles when purchased. The vehicle had manufacturers warranty but I purchased additional extended warranty in addition. I can review and find the dates but I don’t have it at the time I’m filling out this form. In any case, there was an issue with the passenger side door lock actuator not properly functioning. The door would not lock when using the key fob. Since the vehicle was under warranty, they replaced the actuator. In February or March of 2025, the passenger side rear door lock began with the same issues. The dealership diagnosed as another door lock actuator. The vehicle was still under warranty so the actuator was replaced. The actuator was ordered but not replaced until after the vehicle extended warranty had expired. Shortly before the second actuator was replaced, the front driver side lock began to give issues. It will not unlock or lock at all. The only way to get the lock engaged is to manually lock the door. In addition, the driver’s side rear door lock has quit functioning as well. I have reported the issue to the dealership but they have claimed they cannot repair since the warranty expired. The tech at the dealership (Rusty Wallace Toyota in Morristown, TN) told me that he has saw this issue in several highlanders. The safety issues is that the locks do not function unless manually engaged. If a child is in the rear seat, the door can be opened. When exiting the vehicle, the doors can be left unlocked inadvertently and unauthorized access can be gained to the vehicle leaving property at risk. I am in the process of getting these two no. Functioning actuators replaced but have been quoted a price in excess of $500 for the parts and labor. I have done some research and it appears this may be an issues on Highlander models 2009-2024. I can provide work orders to the actuators that have been replaced.

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NHTSA ID Number: 11719760

Complaint Date: 2026-02-22

Fail Date: 2025-12-31

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: ECOSPORT

Model Year: 2020


Summary

I had my car in the shop for electrical problems. Place took it too couldnt fix the problem. When my cross patern snd blind spot light comes on makes me not have defrost or heat. . They replaced the heater module worked for 15 minutes then stopped working. Have a catalic converter error smoke error and also now misfire errors. Took to a shop they told me these errors probably my motor or head gasket. Ive had problems with this car since got it.now it's even worse cant drive it . Shouldn't be like this since only 6 years old. I live paycheck to paycheck dont have money again to put into this car snd i owe alot still on it. I need help shouldnt be this way.'shouldnt have all these problems i need help

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NHTSA ID Number: 11719759

Complaint Date: 2026-02-22

Fail Date: 2026-02-20

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: CIVIC

Model Year: 2026


Summary

I was driving my 2026 Honda civic in the early morning hours before sunrise traveling the speed limit of 75 mph on a rural highway in North Texas. Out of nowhere, my vehicle activated the collision mitigation system bringing me to a complete stop in the middle of the highway. I verified that no hazards were present and the system activated on its own. Thankfully no other vehicles were around which could have negatively impacted them.

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NHTSA ID Number: 11719758

Complaint Date: 2026-02-22

Fail Date: 2025-12-15

Manufacturer Name: Mazda Motor Corp.

Vehicle Make: MAZDA

Vehicle Model: CX-90

Model Year: 2025


Summary

Early December I was driving and attempting to make a left-hand turn across traffic. I press the gas slowly in preparation to cross traffic. Once a car passed I pressed the gas to get across the traffic lanes before other cars got to me and when I pressed the gas, the car completely stopped moving. I sat there, pushing harder & pumping for what felt like forever, but was probably three to five seconds. I had to take my foot off the gas, press the brake, and put it back on the gas to get the car to move. By that point, I had cars stopping & honking at me because I was sitting in the middle of oncoming traffic, unable to move my vehicle. Then (12/15) I was sitting at a stop sign, waiting to turn right. I made my right turn advancing onto the new street and my car stopped moving entirely and started flashing two errors, both hybrid system malfunction and engine malfunction. I tried to get the car moving for a bit, switching gears, pressing brake then gas, etc. After putting the car in park & turning on flashers (I was blocking a lane of traffic) and powering the car off and then back on again the car moved, however, the errors are still there.I called the dealership & brought the car in. After a diagnostic they cleared the code & told me to go. I told them it was not safe to put my children in the vehicle and they needed to identify the root cause and fix the problem.

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Last update on 2026-03-25 / Affiliate links / Images from Amazon Product Advertising API


 

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