Complaints List


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NHTSA ID Number: 11719347

Complaint Date: 2026-02-20

Fail Date: 2026-02-20

Manufacturer Name: Kia America, Inc.

Vehicle Make: KIA

Vehicle Model: CARNIVAL

Model Year: 2022


Summary

The driver side passenger door will open by itself when the key fob is near. Today it injured me while pumping gas and almost knocked the gas tank door off and gas pump out. I locked my vehicle to go inside to pay for gas. When I came back to my car to open the gas tank door and inserted the gas pump, the sliding door opened and smashed my wrist in between it and the gas tank cover door. It almost knocked the tank door off but I was able to keep fighting it and pushing it back and it closed. I have deep indents in my wrist and it scuffed the gas tank cover. The sliding doors do not stop when someone is going in or out. It is a safety hazard and should function like a garage door. Stop when it senses something there. I almost lost my wrist today!!!

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NHTSA ID Number: 11719346

Complaint Date: 2026-02-20

Fail Date: 2025-12-20

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: JEEP

Vehicle Model: GRAND CHEROKEE

Model Year: 2024


Summary

The contact owns a 2024 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle lost motive power. The contact was unable to park in the garage. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine). The local dealer was contacted and confirmed that the part for the recall repair was on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed the recall status. The failure mileage was approximately 25,000.

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NHTSA ID Number: 11719345

Complaint Date: 2026-02-20

Fail Date: 2025-12-22

Manufacturer Name: General Motors, LLC

Vehicle Make: CHEVROLET

Vehicle Model: SILVERADO 3500

Model Year: 2021


Summary

Service engine light kept coming on the dash, and the code came back to a faulty DEF heater. My truck had a reduced power countdown on the dash indicating the truck was going go to into limp mode after x amount of miles. On warmer days the code would go away and there would be no reduced power. The vehicle was diagnosed at a GM dealership and confirmed the DEF heater was bad, but was notified that there is a bulletin with GM for this issue occurring in many other diesel trucks. My safety was put at risk due to the rapidly changing reduced speed milage, at any point it could drop from 100miles, to 10 miles until reduced speed. This could cause an instant car accident while driving if the truck were to randomly slow down to a speed much slower than the speed limit. IE- driving on the north way (65 speed limit) and having the speed drop to 5mph unexpectedly when you just had over 100 miles to reduced speed.

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NHTSA ID Number: 11719344

Complaint Date: 2026-02-20

Fail Date: 2024-02-20

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: RAM

Vehicle Model: 2500

Model Year: 2018


Summary

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was illuminated. The trailer brakes failed, and the contact no longer used the vehicle to haul the trailer, and the cruise control failed to activate as needed. While depressing the brake pedal, the wheels locked up, and the ABS failure caused the vehicle to shudder, causing the braking distance to become extended. The dealer was contacted and confirmed that parts for the repair was not available. The manufacturer was made aware of the issue and confirmed that parts were not yet available for the repair. The manufacturer gave permission for the dealer to repair the vehicle; however, the dealer refused to repair the vehicle. The failure mileage was approximately 37,000.

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NHTSA ID Number: 11719343

Complaint Date: 2026-02-20

Fail Date: 2026-01-16

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: ELANTRA

Model Year: 2019


Summary

My car started stalling on speed bumps and turning. Then one day it stopped accelerating and died. There is No COMPRESSION. I am told I now probably need a new engine. I saw that other Elantras from 2019 were recalled for this issue and why wasn’t mine? I could have gotten hurt

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NHTSA ID Number: 11719342

Complaint Date: 2026-02-20

Fail Date: 2026-02-08

Manufacturer Name: General Motors, LLC

Vehicle Make: BUICK

Vehicle Model: ENCORE

Model Year: 2018


Summary

The front passenger air bag sensor turns off either before we begin driving or while the vehicle is in motion. The manual says that if you have a seat cushion or are not in the position for the sensor to "see" you, it may turn off. I have a bad back, and I need my 2-inch seat cushion for long trips, or I will be in pain. But when I use my seat cushion, the sensor turns the air bag off. So, if I use my seat cushion (or the sensor otherwise decides to turn the air bag off), I am not protected in the case of an accident. If I don't use my seat cushion, I am in pain from my back. The front passenger air bag should have a manual switch and have the ability to be kept on all of the time, that decision being made by the passenger and not a sensor that is not smart enough to adjust to an additional cushion or other situation.

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NHTSA ID Number: 11719341

Complaint Date: 2026-02-20

Fail Date: 2025-08-20

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: RAM

Vehicle Model: PROMASTER

Model Year: 2018


Summary

The contact owns a 2018 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING). The vehicle was started, and there was smoke coming from the exhaust pipe. The contact was unsure if any warning lights were illuminated. The contact took the vehicle to an AAA location and was informed to tow the vehicle to a dealer for assistance. The vehicle was towed to the dealer, where it was diagnosed that the low-speed radiator cooling fan failed to engage as designed, causing the engine to overheat. Due to the overheating, the engine became warped, causing a coolant leak into the cylinder, and causing escaped gases to enter the cooling system. The contact was informed that the engine and radiator cooling fan assembly needs to be replaced. The vehicle was not repaired due to the cost. The vehicle was towed to an independent mechanic, who replaced the engine and radiator cooling fan assembly. The manufacturer was made aware of the failure. The failure mileage was approximately 32,584.

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NHTSA ID Number: 11719340

Complaint Date: 2026-02-20

Fail Date: 2025-10-01

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: EXPLORER

Model Year: 2020


Summary

Passenger headlight, LED low beam has gone out. Daytime running lights, high beam, and turn signal still work. Tried replacing the module and it's the headlamp that is bad.

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NHTSA ID Number: 11719339

Complaint Date: 2026-02-20

Fail Date: 2025-02-05

Manufacturer Name: General Motors, LLC

Vehicle Make: SATURN

Vehicle Model: L300

Model Year: 2005


Summary

Drivers seat suspension separated under the seat. Sudden drop caused temporary loss of full visibility, poor driver controls contact, distraction and potential collision. Problem is permanent and therefore unrepeatable and not presented to dealer or service center. Managed somewhat poorly afterwards with a pillow atop the seat. Problem has not been inspected by manufacturer, police, insurance representative or others. No warning lamps, messages or other symptoms of the problem prior to failure. None after failure.

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NHTSA ID Number: 11719338

Complaint Date: 2026-02-20

Fail Date: 2026-02-20

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: TRANSIT

Model Year: 2017


Summary

The contact owns a 2017 Ford Transit. The contact stated that while driving at 50 MPH, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed, and determined that the transmission sensor had failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.

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Last update on 2026-03-26 / Affiliate links / Images from Amazon Product Advertising API


 

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