NHTSA ID Number: 11720387
Complaint Date: 2026-02-25
Fail Date: 2026-01-08
Manufacturer Name: Subaru of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: CROSSTREK
Model Year: 2020
Summary
The rear differential on my PHEV Crosstrek failed around 31,500 miles. My spouse was driving under 30mph and turning, and heard a clunking/popping/metal-on-metal sound that persisted intermittently for the remainder of the drive home. Since then on 1/8/26, the sound has been aggravated and persistent, every 45 seconds or so while driving, mostly while turning, so we brought it in and were alerted to significant and large metal shavings in the rear differential oil. The current service bulletin (03-95-24) the dealership is relying on to inform the replacement describes sounds much subtler than the sounds my car is making and I remain concerned about other components in my vehicle that may be impacted by this failure. This kind of failure is a safety risk and did occur in traffic in my spouse’s case. The metal-on-metal sounds and drivetrain resistance are alarming. Thankfully my spouse was able to safely get home and alert me to the situation so we could take it in. I have not engaged in any of the vehicle uses that typically relate to rear differential failures; I don’t engage in heavy off-road use or tow heavy trailers with my vehicle, I have only had my tires replaced at Subaru, and the only gear/differential oil was from Subaru. I also did not have any deleterious or obvious gaps in differential/gear oil replacement that could reasonably cause this issue, as confirmed by a dealership mechanic. I have researched extensively about this unusual (and expensive) part failure and have alerted SOA to my concerns. My research is showing it appears to be a trend warranting further investigation.
Read More...NHTSA ID Number: 11720386
Complaint Date: 2026-02-25
Fail Date: 2026-02-20
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: TUNDRA
Model Year: 2023
Summary
Panoramic sunroof on 2023 Toyota Tundra spontaneously exploded while driving. The glass exploded upwards shattering glass everywhere onto the sunroof shade cover and into the truck bed. If the shade wasn't closed, the shards of glass would have fallen into the cab into the drivers face while driving. This incident was due to a defect of some sort and NOT cause by any external factors or objects.
Read More...NHTSA ID Number: 11720385
Complaint Date: 2026-02-25
Fail Date: 2025-11-20
Manufacturer Name: Volkswagen Group of America, Inc.
Vehicle Make: VOLKSWAGEN
Vehicle Model: TIGUAN
Model Year: 2022
Summary
The contact owns a 2022 Volkswagen Tiguan. The contact stated that the vehicle had been at the dealer since November 2025 unrepaired regarding the side curtain air bag. The dealer informed the contact that Part Number: 5NN880742G; was on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide the part for the repair. The manufacturer was made aware of the issue but offered no assistance. The contact had not experienced a failure.
Read More...NHTSA ID Number: 11720384
Complaint Date: 2026-02-25
Fail Date: 2026-02-23
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 5500
Model Year: 2025
Summary
Vehicle was hit hard on the front & left, totalling the truck. None of the air bags activated.
Read More...NHTSA ID Number: 11720383
Complaint Date: 2026-02-25
Fail Date: 2025-08-31
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: TAHOE
Model Year: 2023
Summary
My 2023 Chevrolet Tahoe LS has experienced repeated service issues within the first year of ownership. The vehicle has been in the repair shop five separate times and out of service for approximately five months total. Due to extended repair periods, the mileage remains extremely low. A primary concern involved the steering system. The steering wheel was noticeably off-center while driving straight, requiring continuous correction to maintain proper lane position. Steering-related components were inspected and replaced. There were no warning lights present at the time. However, improper steering alignment raised safety concerns regarding vehicle tracking and stability. The vehicle has been inspected and repaired by authorized service providers. I am submitting this complaint to determine whether this reflects a broader safety-related issue with this model year.
Read More...NHTSA ID Number: 11720382
Complaint Date: 2026-02-25
Fail Date: 2026-01-30
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: SORENTO
Model Year: 2018
Summary
On January 30, 2026, I was driving with my daughter from Kansas City to Platte City when the vehicle experienced a sudden and catastrophic mechanical failure. As we approached our exit, the engine unexpectedly revved and the vehicle rapidly decelerated to approximately 30 mph. When I attempted to accelerate, the vehicle was unable to properly gain speed. Upon reaching the top of a hill at an intersection, the engine completely shut off and the vehicle became disabled in the roadway. The vehicle was towed and inspected by two independent repair facilities. Both repair facilities confirmed catastrophic internal engine failure. A bore scope inspection identified a broken valve in cylinder 4, along with severe internal engine damage. The first repair facility estimated the cost of engine replacement at $9,600. The second repair facility confirmed the same diagnosis and recommended full replacement of the long block assembly. Copies of the inspection reports and repair estimates are attached. Due to the extent of the internal damage and the high cost of repair, the vehicle is considered mechanically inoperable and beyond reasonable repair. The cost of repair is substantial and exceeds our ability to proceed with repairs. At the time of the mechanical failure, approximately two years remained on the finance agreement, with an outstanding loan balance of approximately $12,000. As a result of this catastrophic mechanical failure, the vehicle is unusable, and a financial deficiency remains on the loan. Although the engine carried a warranty, we were informed that the specific failure was caused by internal component failure and material shedding, which is not covered under the warranty terms. Supporting documentation, including diagnostic findings, repair estimates, and photographs of the failed engine components, are attached. Due to the sudden and catastrophic mechanical failure, the vehicle has sustained a total mechanical loss and is no longer operable.
Read More...NHTSA ID Number: 11720381
Complaint Date: 2026-02-25
Fail Date: 2025-11-19
Manufacturer Name: Volkswagen Group of America, Inc.
Vehicle Make: VOLKSWAGEN
Vehicle Model: ID.4
Model Year: 2021
Summary
The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving approximately 60 MPH, the vehicle shut off while driving to the residence from the dealer. The vehicle was restarted and operated normally. Prior to the failure, several software updates were performed under recall. The contact was referred to an out-of-state dealer to perform the software updates. No further information was available. Recently, the contact exited the vehicle and discovered that the doors would not open and the front headlights were illuminated. The contact crawled through the hatch to open the trunk and disconnect the 12-Volt battery. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.
Read More...NHTSA ID Number: 11720380
Complaint Date: 2026-02-25
Fail Date: 2026-02-24
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: SORENTO
Model Year: 2024
Summary
EBP light comes on dash while driving. Codes have been determined by dealership but refuse to fix unless light is active. To get light off - must stop vehicle and turn on and off EBP switch and light goes off. Switch or sensor not working causing the problem.
Read More...NHTSA ID Number: 11720379
Complaint Date: 2026-02-25
Fail Date: 2026-02-25
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: SANTA FE
Model Year: 2025
Summary
All normal sounds completely stop working, no audio or volume at all: no turn signal, no collision warning, no GPS audio, no radio; no hands-free phone volume. Hyundai Service department advised they have never heard of this type of incident. All warning systems are completely silent.
Read More...NHTSA ID Number: 11720378
Complaint Date: 2026-02-25
Fail Date: 2026-02-20
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: ESCAPE
Model Year: 2013
Summary
Engine Coolant Intrusion. During normal operation coolant leaks into the engine cylinders causing power loss and eventual overheating once the coolant system runs out of coolant. This prompts an emergency shutoff of the vehicle into "limp mode"
Read More...
- CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on. After repairing the vehicle's problems, it can quickly read and clear diagnostic trouble codes of emission system, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information.
- Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed mechanic tool with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
- Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble emission codes in seconds after you fixed the problem. This device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
- OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Pls confirm with our customer service whether it is compatible with your vehicle before purchasing.
- Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.
- Multi-Functions - Practical Multi-Functions OBD2 code reader features built-in OBD2 DTC lookup library, which help you to determine the cause of the engine light, read code, erase code, view freeze frame, I/M ready, vehicle information, data flow, real-time curve, get vehicle speed information, calculate load value, engine coolant temperature, get engine speed.
- Wide Capability - Supports 9 protocols compatible with most 1996 US-Based, 2000 EU-Based and Asian cars, and newer OBD II & CAN domestic or import vehicles. Supports 6 languages - English,German, Dutch, Spanish, French, Italian.
- 2.8" LCD Display - Designed with a clear display 2.8" Large LCD screen - white backlight and contrast adjustment. No need any battery or charger, OBD reader gets the power directly from your vehicle through the OBDII Data Link Connector.
- Compact Design - Car diagnostic scanner is equipped with a 2.5 feet long cable and made of a very thick flexible insulator.There are 6 buttons on OBD2 Scanner:scroll up/down,enter/exit and buttons that quick query VIN vehicle number& the DTC fault code.
- ABS / Airbag codes NOT Supported - It is able to read and clear check engine information which is part of OBDII system, but it cannot work with non-OBDII systems, including ABS / Airbag / Oil Service Light, etc.
- 【Your Personal CEL Doctor – Read & Clear Engine Codes】The NT301 OBD2 scanner lets you read diagnostic trouble codes (DTCs), check em-issions readiness, turn off your Check Engine Light (CEL) or MIL, reset monitors, and view live data streams. It retrieves your vehicle's VIN instantly. Like all standard OBD2 scanners, it clears codes only after repairs are completed—if the issue persists, the code will return. Designed for DIYers who want to understand what’s really going on under the hood.
- 【Easy Code Reading – Just Plug & Play】Simply plug into the OBD2 port, turn the ignition to “ON” (engine off), and select the correct menu: Select OBDII-> Wait for seconds-> Select Read codes. For accurate results, ensure your vehicle is compatible and the OBD2 port is free from damage or wiring issues. No batteries needed— powered directly by your car.
- 【Live Data Graphing & Accuracy for Most OBD2 Vehicles】View and log live sensor data in graph form—monitor oxygen sensors, fuel trims, coolant temp, RPM, and more. Spot trends and suspicious values in real time. Compatible with most 1996+ gasoline cars, light trucks, and SUVs sold in the U.S., as well as many 2000+ European and Asian models. Also works on 12V diesel vehicles equipped with OBD2.
- 【S-mog Check Helper – Know Your Readiness Status at a Glance】With dedicated I/M readiness hotkeys and a simple Red-Yellow-Green LED indicator, you’ll instantly know if your vehicle is ready for em-issions testing. Built-in speaker provides audio feedback. No guesswork—just confidence before you head to the test center.
- 【A Must-Have Tool for Every Home Mechanic】Compact, rugged, and ready to use right out of the box. The 2.8” color screen is easy to read, even in daylight. No charging or setup required—just plug into the 16-pin DLC and start diagnosing. Recommended by professional mechanics on YouTube and trusted by DIYers worldwide.
Last update on 2026-03-23 / Affiliate links / Images from Amazon Product Advertising API
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