Complaints List


Loading...

Loading...


NHTSA ID Number: 11720377

Complaint Date: 2026-02-25

Fail Date: 2026-02-07

Manufacturer Name: General Motors, LLC

Vehicle Make: GMC

Vehicle Model: SIERRA 1500

Model Year: 2026


Summary

The contact owns a 2026 GMC Sierra 1500. The contact stated that after purchasing the vehicle, there was no Owner’s Manual in the vehicle. The contact inquired about the Owner’s Manual and was informed by the dealer that an Owner’s Manual was no longer printed. The contact checked online and became aware of FMVSS 225, which was related to the Owner’s Manuals for similar vehicles. The contact researched NHTSA Campaign Number: 25V815000 (Equipment), addressing the lack of an Owner’s Manual for 2026 Chevrolet Silverado 1500, 2500, and 3500 vehicles. The manufacturer was not notified of the issue.

Read More...

NHTSA ID Number: 11720376

Complaint Date: 2026-02-25

Fail Date: 2026-02-07

Manufacturer Name: General Motors, LLC

Vehicle Make: GMC

Vehicle Model: SIERRA 1500

Model Year: 2023


Summary

While driving on the interstate the top part of the grill flew off into following traffic.

Read More...

NHTSA ID Number: 11720375

Complaint Date: 2026-02-25

Fail Date: 2025-12-15

Manufacturer Name: General Motors, LLC

Vehicle Make: GMC

Vehicle Model: SIERRA 1500

Model Year: 2023


Summary

At approximately 29,000 miles, my 2023 GMC Sierra 1500 experienced a transmission failure. The transmission began slipping, shifting improperly, and operating unpredictably during normal driving conditions. This occurred without warning and well below the expected lifespan of a transmission, indicating a serious defect rather than normal wear or maintenance-related issues. The vehicle became unreliable and unsafe to operate, particularly during acceleration and highway driving, where delayed or improper shifting created a potential safety hazard. I relied on this vehicle for daily transportation and work, and the worsening transmission condition made continued operation unsafe and impractical. I later became aware that transmission failures are a widespread and documented issue affecting this model year GMC Sierra 1500, suggesting a possible manufacturing or design defect. Due to the severity and premature nature of this transmission failure, I was forced to return the vehicle early. General Motors is now charging me a balance of over $10,000 related to the early lease termination, which was directly caused by this defective transmission and not by customer misuse or negligence. My requested resolution is for General Motors to waive the full balance of over $10,000, as this financial obligation resulted solely from a premature transmission failure caused by a defect outside of my control.

Read More...

NHTSA ID Number: 11720374

Complaint Date: 2026-02-25

Fail Date: 2026-02-21

Manufacturer Name: General Motors, LLC

Vehicle Make: CADILLAC

Vehicle Model: ESCALADE

Model Year: 2021


Summary

On 2/21/26, while driving approximately 60 mph, my car experienced a sudden loss of propulsion. The vehicle unexpectedly shifted into neutral and began decelerating, displaying a prompt instructing me to press the start button. I was able to coast to the shoulder and avoid a collision, but the incident occurred in active highway traffic on a Saturday afternoon and posed a significant safety risk. The vehicle had completed manufacturer recall service related to engine propulsion concerns less than 90 days prior to this event and had PASSED the associated safety checks. Approximately 5,000 miles had been driven since that service without prior warning signs. Given the nature of the failure and its occurrence after recall completion, I am concerned that the recall remedy may not adequately address the safety defect. A loss of propulsion at highway speed could reasonably result in serious injury or death. Cadillac has NOW agreed to replace my engine, but they didn't replace it when they had the chance in November. The recall parameters failed me.

Read More...

NHTSA ID Number: 11720373

Complaint Date: 2026-02-25

Fail Date: 2025-12-22

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: FUSION

Model Year: 2016


Summary

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear-view Camera Unavailable" was displayed on the screen. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Read More...

NHTSA ID Number: 11720372

Complaint Date: 2026-02-25

Fail Date: 2026-02-25

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: CR-V

Model Year: 2020


Summary

The contact's daughter owns a 2020 Honda CR-V. The contact stated that upon taking the vehicle to an independent mechanic for an oil change, the contact was informed that there was a mixture of oil and fuel in the oil pan. The contact stated that while checking the engine compartment later, there was an abnormally strong fuel odor coming from the engine compartment. Several unknown warning lights were temporarily illuminated. Several unknown dealers were contacted and confirmed that the VIN was not under recall. The vehicle was not yet diagnosed or repaired. The manufacturer was unreachable. The failure mileage was 50,399.

Read More...

NHTSA ID Number: 11720371

Complaint Date: 2026-02-25

Fail Date: 2025-12-16

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: KONA

Model Year: 2019


Summary

The contact owns a 2019 Hyundai Kona. The contact stated that while his daughter was driving 45 MPH, the check engine warning light illuminated, and the vehicle shut off. The driver pulled over to the side of the road and the vehicle was towed to an independent mechanic to be diagnosed. The mechanic related the failure to NHTSA Campaign Number: 21V301000 (ENGINE); however, the vehicle was towed to a dealer and the dealer declined to honor the recall repair due to sludge in the oil cap. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,220.

Read More...

NHTSA ID Number: 11720370

Complaint Date: 2026-02-25

Fail Date: 2025-10-29

Manufacturer Name: Toyota Motor Corporation

Vehicle Make: TOYOTA

Vehicle Model: RAV4 PRIME

Model Year: 2024


Summary

The contact owns a 2024 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM). The vehicle was taken to the local dealer, and the contact was informed that the part needed to perform the recall repair was not yet developed. The contact stated that the vehicle remained with the dealer for four months. The contact was provided with several loaner vehicles, but no ETA was available for parts availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Read More...

NHTSA ID Number: 11720369

Complaint Date: 2026-02-25

Fail Date: 2026-02-10

Manufacturer Name: General Motors, LLC

Vehicle Make: GMC

Vehicle Model: SIERRA 1500

Model Year: 2022


Summary

coolant control valve failed, truck cannot be driven due to overheating, Dealer has said due the national backorder, it could be 2 months before they receive the replacement part. There is a significant national backorder on the engine coolant flow control valve for 2020–2025 GMC Sierra and Chevrolet Silverado trucks equipped with the 3.0L Duramax (LM2/LZ0) diesel engine. Many owners are reporting wait times of several weeks to months, with some vehicles sitting in repair shops for over 70 days.

Read More...

NHTSA ID Number: 11720368

Complaint Date: 2026-02-25

Fail Date: 2026-02-25

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: EDGE

Model Year: 2015


Summary

The contact owns a 2015 Ford Edge. While the contact’s wife was driving at an undisclosed speed, the brake pedal suddenly became inoperable, with the ABS warning light illuminated. The contact was informed that while attempting to depress the brake pedal, the vehicle unexpectedly jerked backwards. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

Read More...


Bestseller No. 1
ANCEL AD310 Classic Enhanced Universal OBD II Scanner Car Engine Fault Code Reader CAN Diagnostic Scan Tool, Read and Clear Error Codes for 1996 or Newer OBD2 Protocol Vehicle (Black)
  • CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on. After repairing the vehicle's problems, it can quickly read and clear diagnostic trouble codes of emission system, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information.
  • Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed mechanic tool with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
  • Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble emission codes in seconds after you fixed the problem. This device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
  • OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Pls confirm with our customer service whether it is compatible with your vehicle before purchasing.
  • Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.
Bestseller No. 2
MOTOPOWER MP69033 Car OBD2 Scanner Code Reader Engine Fault Scanner CAN Diagnostic Scan Tool for All OBD II Protocol Cars Since 1996, Yellow
  • Multi-Functions - Practical Multi-Functions OBD2 code reader features built-in OBD2 DTC lookup library, which help you to determine the cause of the engine light, read code, erase code, view freeze frame, I/M ready, vehicle information, data flow, real-time curve, get vehicle speed information, calculate load value, engine coolant temperature, get engine speed.
  • Wide Capability - Supports 9 protocols compatible with most 1996 US-Based, 2000 EU-Based and Asian cars, and newer OBD II & CAN domestic or import vehicles. Supports 6 languages - English,German, Dutch, Spanish, French, Italian.
  • 2.8" LCD Display - Designed with a clear display 2.8" Large LCD screen - white backlight and contrast adjustment. No need any battery or charger, OBD reader gets the power directly from your vehicle through the OBDII Data Link Connector.
  • Compact Design - Car diagnostic scanner is equipped with a 2.5 feet long cable and made of a very thick flexible insulator.There are 6 buttons on OBD2 Scanner:scroll up/down,enter/exit and buttons that quick query VIN vehicle number& the DTC fault code.
  • ABS / Airbag codes NOT Supported - It is able to read and clear check engine information which is part of OBDII system, but it cannot work with non-OBDII systems, including ABS / Airbag / Oil Service Light, etc.
Bestseller No. 3
FOXWELL NT301 OBD2 Scanner Live Data Professional Mechanic OBDII Diagnostic Code Reader Tool for Check Engine Light
  • 【Your Personal CEL Doctor – Read & Clear Engine Codes】The NT301 OBD2 scanner lets you read diagnostic trouble codes (DTCs), check em-issions readiness, turn off your Check Engine Light (CEL) or MIL, reset monitors, and view live data streams. It retrieves your vehicle's VIN instantly. Like all standard OBD2 scanners, it clears codes only after repairs are completed—if the issue persists, the code will return. Designed for DIYers who want to understand what’s really going on under the hood.
  • 【Easy Code Reading – Just Plug & Play】Simply plug into the OBD2 port, turn the ignition to “ON” (engine off), and select the correct menu: Select OBDII-> Wait for seconds-> Select Read codes. For accurate results, ensure your vehicle is compatible and the OBD2 port is free from damage or wiring issues. No batteries needed— powered directly by your car.
  • 【Live Data Graphing & Accuracy for Most OBD2 Vehicles】View and log live sensor data in graph form—monitor oxygen sensors, fuel trims, coolant temp, RPM, and more. Spot trends and suspicious values in real time. Compatible with most 1996+ gasoline cars, light trucks, and SUVs sold in the U.S., as well as many 2000+ European and Asian models. Also works on 12V diesel vehicles equipped with OBD2.
  • 【S-mog Check Helper – Know Your Readiness Status at a Glance】With dedicated I/M readiness hotkeys and a simple Red-Yellow-Green LED indicator, you’ll instantly know if your vehicle is ready for em-issions testing. Built-in speaker provides audio feedback. No guesswork—just confidence before you head to the test center.
  • 【A Must-Have Tool for Every Home Mechanic】Compact, rugged, and ready to use right out of the box. The 2.8” color screen is easy to read, even in daylight. No charging or setup required—just plug into the 16-pin DLC and start diagnosing. Recommended by professional mechanics on YouTube and trusted by DIYers worldwide.

Last update on 2026-03-23 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Share to...