NHTSA ID Number: 11027559
Manufacturer Communication Number: T-SB-0091-25
TSB/Document Date: 2026-01-09
Summary
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper operation of electrical accessories (including interior light, clock, and radio reset). •Interior cleanliness. •Proper function of mechanical systems. The PDS process helps identify potential vehicle concerns before customer delivery. After completing the PDS process, maintain accurate PDS records by ensuring the required documents listed below are completed and recorded in accordance with Toyota Warranty Policy. •GTS+ Health Check •Completed PDS Check Sheet •Battery Charge Test Print Out •GTS+ Tire Pressure Information Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. This bulletin contains the PDS procedures that apply specifically to 2026 model year RAV4 Hybrid vehicles. Refer to T-SB-0023-25, the universal Check Sheet that contains PDS steps that apply to all 2026 model year Toyota vehicles. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, refer to T-SB-0009-25, Long-Term Vehicle Storage Guidelines.
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TSB/Document ID: T-SB-0091-25
Replacement Service Bulletin Number:
MFR Communication Date: 2025-12-10
MFR Internal Campaign ID/Software Version: T-SB-0091-25
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
T-SB-0091-25
December 10, 2025
2026 RAV4 HV Pre-Delivery Service (PDS)
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2026
RAV4 HV
ADDITIONAL INFORMATION
Introduction
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer
feedback indicates the following areas deserve special attention when performing PDS:
Careful inspection for paint chips/scratches and body dents/dings.
Proper operation of electrical accessories (including interior light, clock, and radio reset).
Interior cleanliness.
Proper function of mechanical systems.
The PDS process helps identify potential vehicle concerns before customer delivery. After
completing the PDS process, maintain accurate PDS records by ensuring the required
documents listed below are completed and recorded in accordance with Toyota Warranty Policy.
GTS+ Health Check
Completed PDS Check Sheet
Battery Charge Test Print Out
GTS+ Tire Pressure Information
Customer retention and proper maintenance of vehicles are and have always been a major focus
for Toyota. To help remind customers that regular service is essential to the proper maintenance
of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing
this, customers will be reminded to return to your dealership for service. Your current service
reminder sticker may be used. (See PDS Check Sheet item 7 of “Final Inspection and Cleaning.”)
© 2025 Toyota Motor Sales, USA
Page 1 of 10
T-SB-0091-25
December 10, 2025
Page 2 of 10
2026 RAV4 HV Pre-Delivery Service (PDS)
Introduction (continued)
This bulletin contains the PDS procedures that apply specifically to 2026 model year
RAV4 Hybrid vehicles.
Refer to T-SB-0023-25, the universal Check Sheet that contains PDS steps that apply to all 2026
model year Toyota vehicles. To properly perform a complete PDS, you must complete all
procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the
vehicle is stored for over 30 days, refer to T-SB-0009-25, Long-Term Vehicle Storage Guidelines.
Refer to the table below for a definition of terms that may be used in this bulletin.
Table 1.
TERM
ACRONYM
DEFINITION
Conventional Vehicle
CV
A vehicle with only a gasoline engine for propulsion
Electrified Vehicle
A vehicle that utilizes a hybrid, plug-in hybrid, fuel cell, or
battery electric system for propulsion
Hybrid Electric Vehicle
HEV
A vehicle with both a gasoline engine and an HV battery
Plug-in Hybrid Electric Vehicle
PHEV
A vehicle with both a gasoline engine and an HV battery
that can be charged externally
BEV
Fuel Cell Electric Vehicle
FCEV
A vehicle with both a hydrogen fuel cell and an HV battery
State of Charge
SOC
The remaining capacity available in a battery
12-Volt
12V
Standard 12V battery used to power electrical systems
separate from high voltage components
High Voltage
HV
HV battery used to power the electrified vehicle
A vehicle with only an HV battery that can be
charged externally
© 2025 Toyota Motor Sales, USA
T-SB-0091-25
December 10, 2025
Page 3 of 10
2026 RAV4 HV Pre-Delivery Service (PDS)
Table of Contents
Warranty Policy ......................................................................................................................... 4
Warranty Information................................................................................................................. 4
Required Tools & Equipment .................................................................................................... 4
D/C Cut Fuse Installation .......................................................................................................... 5
If a Permanent DTC is Present.................................................................................................. 6
Front License Plate and Mounting Bracket Installation* ............................................................. 6
Front Emergency Towing Eyelet Removal and Hole Cover Installation* .................................... 7
Installation of Rubber Body Plugs* ............................................................................................ 8
Check Torque of Wheel Fasteners ............................................................................................ 9
Tire Pressure Warning System (TPWS) Initialization ................................................................. 9
Seat Position Control ECU Initialization ..................................................................................... 9
Head Unit System Reset ......................................................................................................... 10
Accessory Mode ..................................................................................................................... 10
Changing The Date & Time Settings ....................................................................................... 10
*If applicable.
© 2025 Toyota Motor Sales, USA
T-SB-0091-25
December 10, 2025
Page 4 of 10
2026 RAV4 HV Pre-Delivery Service (PDS)
Warranty Policy
If the need for additional repairs or adjustment is noted during PDS, the required service should
be performed under warranty. Reimbursement will be managed under the warranty policy.
The Warranty Policy and Procedures Manual requires that you maintain the completed
Check Sheet in the customer’s file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject
to debit.
An additional Repair Order completed in conjunction with normal PDS MUST have time
punch/flags for service. If multiple repairs are performed, separate time flags MUST be punched
for each repair.
Warranty Information
OP CODE
DESCRIPTION
MODEL
TIME
OFP
T1
T2
001013
Pre-Delivery Service (PDS)
RAV4 HV
1.5
–
–
–
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
Techstream ADVi* w/Grey Case VIM**
Techstream Lite w/Blue & Black Case
w/Detachable Cable**
PART NUMBER
QTY
TSADVUNITECP
ADE
TSLP3DLR01
*Essential SST.
**MFC3 VIM is required for communication with this model.
NOTE
Only ONE of the Techstream units listed above is required.
GTS+ software version 2025.04.002.02 or later is required.
Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787 or by visiting TIS – Diagnostics – Tools & Equipment – Techstream Order Portal.
© 2025 Toyota Motor Sales, USA
1
T-SB-0091-25
December 10, 2025
Page 5 of 10
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