NHTSA ID Number: 11027559

Manufacturer Communication Number: T-SB-0091-25

TSB/Document Date: 2026-01-09


Summary

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper operation of electrical accessories (including interior light, clock, and radio reset). •Interior cleanliness. •Proper function of mechanical systems. The PDS process helps identify potential vehicle concerns before customer delivery. After completing the PDS process, maintain accurate PDS records by ensuring the required documents listed below are completed and recorded in accordance with Toyota Warranty Policy. •GTS+ Health Check •Completed PDS Check Sheet •Battery Charge Test Print Out •GTS+ Tire Pressure Information Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. This bulletin contains the PDS procedures that apply specifically to 2026 model year RAV4 Hybrid vehicles. Refer to T-SB-0023-25, the universal Check Sheet that contains PDS steps that apply to all 2026 model year Toyota vehicles. To properly perform a complete PDS, you must complete all procedures contained in this TSB as well as the universal PDS Check Sheet. In addition, if the vehicle is stored for over 30 days, refer to T-SB-0009-25, Long-Term Vehicle Storage Guidelines.


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TSB/Document ID: T-SB-0091-25

Replacement Service Bulletin Number:

MFR Communication Date: 2025-12-10

MFR Internal Campaign ID/Software Version: T-SB-0091-25

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: UNKNOWN OR OTHER

MFR Component System:

MFR Component Subsystem:


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2026 RAV4 HV Pre-Delivery Service (PDS)
D/C Cut Fuse Installation

Check the location of the D/C Cut fuse. It may have been removed at the assembly plant and
temporarily stored in the blank space of the relay block in the engine compartment to minimize
battery discharge during transportation and storage.

If the D/C Cut fuse is still in its original location in the relay block, proceed with performing a
Health Check using GTS+.

If the D/C Cut fuse is NOT in its original location, it is necessary to remove the D/C Cut fuse
from the blank space in the relay block and reinstall it to its original location as shown. After
installation, confirm ALL related DTCs are cleared.

Figure 1.

2
1

3

1

Relay Block

3

2

Remove the D/C Cut Fuse (30A) (Blank Space)

Install the D/C Cut Fuse (30A) (Original Location)

NOTE
 With the D/C Cut fuse (30A) removed, if ANY DTCs are detected when the ignition is turned ON
during transportation, use GTS+ to clear ALL DTCs after ensuring that there are NO malfunctions.
 While the vehicle is stored at the dealership, disconnect the negative (–) battery terminal to prevent
battery discharge. Refer to T-SB-0017-25, Battery Inspection and Maintenance during PDS, for
battery maintenance information.

© 2025 Toyota Motor Sales, USA

T-SB-0091-25

December 10, 2025

Page 6 of 10

2026 RAV4 HV Pre-Delivery Service (PDS)
If a Permanent DTC is Present

A permanent DTC may be stored even if no warning is displayed on the combination meter.
There is not a problem with driving the vehicle. The permanent DTC will be deleted when the
driving conditions are met.
Meet the following conditions during one drive cycle:
1. Keep the vehicle in READY mode (or with the engine running) for a total of 10 minutes.
2. Drive at a speed of 25 mph or higher for a total of 5 minutes.
3. Stop the vehicle and idle without pressing any pedals for a continuous 30 seconds.
Front License Plate and Mounting Bracket Installation (If applicable)

The front license plate mounting bracket kit is stored in the vehicle. Follow this procedure to install
the front license plate bracket and front license plate in states where it is required by law.
Figure 2.
2

3

2

3

1
c

1
c

6

4

5

1

Mounting Bracket

4

Bolt

2

Dimples

5

Length

3

Screws

6

Diameter

1. Align the mounting bracket with the dimples and attach the two screws to secure the front
license plate mounting bracket.
2. Install the front license plate onto the mounting bracket using two noncorroding bolts with the
following dimensions:
Length: 15.0 mm (0.59 in.) Diameter: 6.0 mm (0.24 in.)

© 2025 Toyota Motor Sales, USA

T-SB-0091-25

December 10, 2025

Page 7 of 10

2026 RAV4 HV Pre-Delivery Service (PDS)
Front Emergency Towing Eyelet Removal and Hole Cover Installation (If applicable)
Figure 3.
1

4

6

5

2
5

3
6

4

1

Type A

4

Front Emergency Towing Eyelet Hole Cover

2

Type B

5

Arrow-shaped Part

3

Front Emergency Towing Eyelets

6

Eyelet Hole

1. Remove the front emergency towing eyelets from the front bumper by turning
them counterclockwise.
NOTE
If it is difficult to loosen the front emergency towing eyelets, use a steel bar.

2. Place one of the removed emergency towing eyelets into the tool bag in the luggage storage.
For models without tool bag, place the eyelet into the rear luggage tray.
NOTE
Dispose of the other removed emergency towing eyelet.

3. Install the front emergency towing eyelet hole covers, which are stored in the vehicle, onto the
front bumper.
A. Insert the arrow-shaped part of the emergency towing eyelet hole cover into the eyelet
hole as shown.
B. Install the front emergency towing eyelet covers onto the front bumper.

© 2025 Toyota Motor Sales, USA

T-SB-0091-25

December 10, 2025

Page 8 of 10

2026 RAV4 HV Pre-Delivery Service (PDS)
Installation of Rubber Body Plugs (If applicable)

1. Confirm the number of plugs in the glove box. If two plugs are present, perform substep
2A ONLY. If four plugs are present, perform substep 2A AND substep 2B.
2. Install the plugs according to the instructions below by confirming the number of plugs in the
glove box.
A. Install two plugs in the rear as shown.
B. Install two plugs in the front as shown.
Figure 4.

2

2

2

2

1

1

Front Side

2

Install Plug Here (if Applicable)

NOTICE
 The installation of these plugs is required to prevent rust.
 These plugs are stored in the glove box.
 The number of plugs may vary according to production locations in the same
vehicle model.

© 2025 Toyota Motor Sales, USA

T-SB-0091-25

December 10, 2025

Page 9 of 10

2026 RAV4 HV Pre-Delivery Service (PDS)
Check Torque of Wheel Fasteners

Using a calibrated torque wrench, verify the wheel fasteners on each wheel are tightened to at
least the specified torque listed in the Repair Manual:

2026 RAV4 HV:
General – Maintenance – Tire and Wheel – Installation
NOTICE
Do NOT continue to tighten once verified.

Tire Pressure Warning System (TPWS) Initialization

Refer to the applicable Repair Manual for the TPWS initialization procedure.

2026 RAV4 HV:
SuspensionTire Pressure Monitoring – Tire Pressure Warning Receiver – Initialization
NOTE
 When the outside temperature is significantly colder than the shop’s temperature, or there is a
significant ambient temperature change overnight, use GTS+ to determine the proper tire pressure.
 From the Health Check Result Status pane, select the refresh button within the Compensation
Pressure data display.
 This model has four TPWS sensors.

Seat Position Control ECU Initialization

The seat ECU must be initialized after reinstalling the D/C Cut fuse during PDS.
Refer to the applicable Repair Manual for the seat Position Control ECU Initialization procedure
(procedure 2).

2026 RAV4 HV:
Vehicle Interior – Seat – Front Power Seat Control System (w/Memory) – Registration

© 2025 Toyota Motor Sales, USA

T-SB-0091-25

December 10, 2025

Page 10 of 10

2026 RAV4 HV Pre-Delivery Service (PDS)
Head Unit System Reset

Before vehicle delivery, confirm that the head unit display shows the welcome screen with the
options “Create Profile” and “Sign In” when the ignition is in the ON position. If the welcome
screen does not appear, complete the following steps:
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Enter the Following menus: Settings (gear icon) – Profile.
3. Select “Reset System”.
NOTE
Ensure the head unit remains ON until the welcome screen is displayed. The head unit may
reset automatically during the process.

Accessory Mode

Prior to vehicle delivery, confirm that Accessory mode is OFF.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Enter the following menus: Settings (gear icon) – Vehicle – Power.
3. Ensure the Accessory mode is set to the OFF position.

Changing The Date & Time Settings

Prior to vehicle delivery, it is necessary to turn the Set date & time automatically setting to the
ON position.
1. Turn the engine switch (power switch) to the ON position (ON mode).
2. Navigate the following menus in the head unit: Settings (gear icon) – General – Date & Time.
3. Ensure the Set date & time automatically function is set to the ON position.

© 2025 Toyota Motor Sales, USA

12


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