NHTSA ID Number: 11719217
Complaint Date: 2026-02-19
Fail Date: 2025-09-01
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: RAM
Vehicle Model: 1500
Model Year: 2020
Summary
My 2020 Ram 1500 equipped with the 5.7L HEMI eTorque system has experienced repeated failures of the charging system due to the belt starter generator (BSG) / 48-volt hybrid system. The vehicle has shut off unexpectedly while driving in traffic, resulting in sudden loss of engine power and loss of power steering assist. This created a dangerous situation where I had limited ability to control the vehicle and had to coast to the side of the road. The truck has also stalled at low speeds and intersections, requiring a restart while in traffic. When the failure occurs, warning messages related to the charging system or hybrid system may appear, and the vehicle becomes difficult to maneuver due to loss of steering assist. The underlying cause has been identified as failure of the eTorque belt starter generator (BSG) and/or associated 48-volt system components. The vehicle’s 12-volt battery is no longer properly charged, leading to repeated dead battery conditions. I am currently forced to recharge the battery daily to keep the vehicle operational. Replacement parts for this system (Mopar part number 68623194AC or superseding versions) are on national backorder with no estimated availability. My vehicle has been affected for approximately five months, leaving it unreliable and unsafe to operate. This defect creates a serious safety hazard because the vehicle can lose propulsion and steering assist without warning while in motion, increasing the risk of a crash. I am reporting this issue so that NHTSA can investigate potential safety defects in the eTorque hybrid system used in Ram 1500 vehicles.
Read More...NHTSA ID Number: 11719216
Complaint Date: 2026-02-19
Fail Date: 2026-01-12
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: SILVERADO 3500
Model Year: 2025
Summary
The vehicle was driven to a job site in Gowanda NY. The computer indicated it neede to clean the exhaust filter. The truck was parked in an open area on a blacktop parking area. The truck finished a Regen approximately 30 minutes later. The vehicle was shut down and left unattended. Approx 30 minutes later, the driver, heard noises, came around a structure and saw the vehicle was on fire. The driver did attempt to use a fire extinguisher to no avail. They then called 911 and the fire department was dispatched. The department put out the fire but the vehicle is a total loss. As this was a work site, the vehicle was towed to our shop and stored inside. The inland marine insurance company hired a fire investigator, and they looked at the vehicle. They determined the fire originated on the lower firewall in the engine compartment. He paused his investigation, to await a representative of GM to be present for destructive analysis to determine exact cause. The GM case number is XXX. This vehicle had errored multiple times and did Regen every 2-300 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Read More...NHTSA ID Number: 11719215
Complaint Date: 2026-02-19
Fail Date: 2026-02-09
Manufacturer Name: Volkswagen Group of America, Inc.
Vehicle Make: VOLKSWAGEN
Vehicle Model: TAOS
Model Year: 2025
Summary
While driving down the interstate I noticed that the speed in my Taos was not matching what google maps or apple maps was showing. It is very difficult to figure out. I noticed this more than once. Even If I am going below the speed limit that is only shows me not speeding. The interstate I was on was a speed of 70. Normally I am at 75 both map systems were showing 78-80. I would adjust to below 70 and everything matched then. Something in the taos is not accurate and is off. I am always fearful that I am going to get pulled over being to under/over the speed. Even using the digital speedometer in the vehicle, it is not showing the correct speed. This causes me to be at risk for tickets and unnecessary fines. My 2021 Hyundai Elantra did not have this issue. It was digital and alway accurate. The taos is not. From my understanding Volkswagen is aware and don't care. I plan on to sell it before anymore issue come up like my grinding front brakes under 5,000 miles. I am done.
Read More...NHTSA ID Number: 11719214
Complaint Date: 2026-02-19
Fail Date: 2026-02-07
Manufacturer Name: Mercedes-Benz USA, LLC
Vehicle Make: MERCEDES-BENZ
Vehicle Model: CLA 250
Model Year: 2019
Summary
The sunroof is off the track. There seems to have been a recall for my make and model and year of vehicle (2019 Mercedes CLA 250) though Mercedes tells me that my vin # is not among those that were recalled. However, they told me that if I could reach out to NHTSA, that it would be possible that my vehicle would be added to the recall, which would force Mercedes to have to repair the issue at their cost, so this is me doing that.
Read More...NHTSA ID Number: 11719213
Complaint Date: 2026-02-19
Fail Date: 2026-02-11
Manufacturer Name: Mazda Motor Corp.
Vehicle Make: MAZDA
Vehicle Model: CX-5
Model Year: 2018
Summary
All of a sudden, my engine started making this ticking noise. I brought it to a mechanic, and he said the noise is coming from inside the engine. He checked for codes and everything, but nothing came up. The only way to look at it is to take the engine apart from what he told me. I started researching for solutions online before doing this and I came across other Mazda CX5 owners complaining of the same thing. I listened to a few of these videos of the sound it makes and sounds just like my car. Apparently, it is a common issue connected with the Hydraulic Lash Adjusters, and I am amazed that Mazda has not reached out to people affected by this. I am not sure what the long-term issue is with this noise, but it can't be good if it's in the engine. Who knows what kind of damage it could cause.
Read More...NHTSA ID Number: 11719212
Complaint Date: 2026-02-19
Fail Date: 2025-05-19
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: FLEX
Model Year: 2018
Summary
The contact owns a 2018 Ford Flex. The contact stated that while driving 35 MPH in the rain, the windshield wipers engaged but were moving significantly fast and significantly slow intermittently. The contact stated that the driver's assist system, including the blind spot detection system, the engine auto Start-Stop system, and the lane departure systems, was inoperable. Additionally, the contact stated that the remote start system was inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed with BCM failure. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 76,000.
Read More...NHTSA ID Number: 11719211
Complaint Date: 2026-02-19
Fail Date: 2026-02-16
Manufacturer Name: Volvo Car USA, LLC
Vehicle Make: VOLVO
Vehicle Model: C40BEV
Model Year: 2023
Summary
Car was parked at my house. After a heavy heavy rain, I saw 1/2" standing water on the passenger side floorboards. The cowl drainage had been blocked, and I was told water had found it's way into the cabin. It's an EV, so this is a serious issue. My climate control was inoperative, the tire pressure sensors also affected. And not sure what other systems may have been damaged. This had never happened before, and my repair estimate is $5,000.00. It is unfathomable that a car of this level (and price) could have a design that would allow this situation. Thank you for your attention.
Read More...NHTSA ID Number: 11719210
Complaint Date: 2026-02-19
Fail Date: 2025-12-20
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: NIRO
Model Year: 2020
Summary
When I’m braking at slow speeds, 10mph or less the front left tire braking system locks and makes the car skid. This happens randomly. There’s also a clicking sound made from the regen braking to switching to regular braking. The mechanic replaced the hca assembly and wiring kit from a recall but the car is still having the same issues. This also brings up the codes EBS and AUTO HOLD on my dash.
Read More...NHTSA ID Number: 11719209
Complaint Date: 2026-02-19
Fail Date: 2026-02-17
Manufacturer Name: Volvo Car USA, LLC
Vehicle Make: VOLVO
Vehicle Model: XC90
Model Year: 2024
Summary
On February 17, 2026 I was driving from Sacramento, CA to Oakland, CA (approximately 100 miles). At the start of the trip, I discovered that the vehicle’s heating and climate control system was not functioning. Specifically, the heater would not turn on, and as a result, the windshield defrost system would not activate. I attempted multiple times to turn the vehicle off and restart it to see if the system would reset, but the problem persisted. I also tried manually activating the front defrost using the dashboard controls; however, the defrost function would not engage. Weather conditions were approximately 40°F with heavy rain. Because the defrost system was inoperable, the windshield and windows became fogged over during the drive. This significantly impaired my visibility. I was unable to adequately clear the windshield, creating a dangerous driving condition for the duration of the trip. This malfunction directly impacted my ability to safely operate the vehicle in cold and rainy conditions. The inability to use the defrost system created a serious safety hazard due to reduced visibility.
Read More...NHTSA ID Number: 11719208
Complaint Date: 2026-02-19
Fail Date: 2025-08-19
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: FIESTA
Model Year: 2019
Summary
The contact owns a 2019 Ford Fiesta. The contact stated that the rear-view camera image was distorted. The failure was intermittent at first, but recently became more frequent. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The manufacturer was contacted and informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.
Read More...
- CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on. After repairing the vehicle's problems, it can quickly read and clear diagnostic trouble codes of emission system, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information.
- Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed mechanic tool with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
- Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble emission codes in seconds after you fixed the problem. This device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
- OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Pls confirm with our customer service whether it is compatible with your vehicle before purchasing.
- Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.
- Multi-Functions - Practical Multi-Functions OBD2 code reader features built-in OBD2 DTC lookup library, which help you to determine the cause of the engine light, read code, erase code, view freeze frame, I/M ready, vehicle information, data flow, real-time curve, get vehicle speed information, calculate load value, engine coolant temperature, get engine speed.
- Wide Capability - Supports 9 protocols compatible with most 1996 US-Based, 2000 EU-Based and Asian cars, and newer OBD II & CAN domestic or import vehicles. Supports 6 languages - English,German, Dutch, Spanish, French, Italian.
- 2.8" LCD Display - Designed with a clear display 2.8" Large LCD screen - white backlight and contrast adjustment. No need any battery or charger, OBD reader gets the power directly from your vehicle through the OBDII Data Link Connector.
- Compact Design - Car diagnostic scanner is equipped with a 2.5 feet long cable and made of a very thick flexible insulator.There are 6 buttons on OBD2 Scanner:scroll up/down,enter/exit and buttons that quick query VIN vehicle number& the DTC fault code.
- ABS / Airbag codes NOT Supported - It is able to read and clear check engine information which is part of OBDII system, but it cannot work with non-OBDII systems, including ABS / Airbag / Oil Service Light, etc.
- 【Your Personal CEL Doctor – Read & Clear Engine Codes】The NT301 OBD2 scanner lets you read diagnostic trouble codes (DTCs), check em-issions readiness, turn off your Check Engine Light (CEL) or MIL, reset monitors, and view live data streams. It retrieves your vehicle's VIN instantly. Like all standard OBD2 scanners, it clears codes only after repairs are completed—if the issue persists, the code will return. Designed for DIYers who want to understand what’s really going on under the hood.
- 【Easy Code Reading – Just Plug & Play】Simply plug into the OBD2 port, turn the ignition to “ON” (engine off), and select the correct menu: Select OBDII-> Wait for seconds-> Select Read codes. For accurate results, ensure your vehicle is compatible and the OBD2 port is free from damage or wiring issues. No batteries needed— powered directly by your car.
- 【Live Data Graphing & Accuracy for Most OBD2 Vehicles】View and log live sensor data in graph form—monitor oxygen sensors, fuel trims, coolant temp, RPM, and more. Spot trends and suspicious values in real time. Compatible with most 1996+ gasoline cars, light trucks, and SUVs sold in the U.S., as well as many 2000+ European and Asian models. Also works on 12V diesel vehicles equipped with OBD2.
- 【S-mog Check Helper – Know Your Readiness Status at a Glance】With dedicated I/M readiness hotkeys and a simple Red-Yellow-Green LED indicator, you’ll instantly know if your vehicle is ready for em-issions testing. Built-in speaker provides audio feedback. No guesswork—just confidence before you head to the test center.
- 【A Must-Have Tool for Every Home Mechanic】Compact, rugged, and ready to use right out of the box. The 2.8” color screen is easy to read, even in daylight. No charging or setup required—just plug into the 16-pin DLC and start diagnosing. Recommended by professional mechanics on YouTube and trusted by DIYers worldwide.
Last update on 2026-03-27 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.