Complaints List


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NHTSA ID Number: 11719177

Complaint Date: 2026-02-19

Fail Date: 2026-02-19

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: F-250

Model Year: 2021


Summary

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The manufacturer was not contacted. The contact had not experienced a failure.

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NHTSA ID Number: 11719176

Complaint Date: 2026-02-19

Fail Date: 2026-01-01

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: TUCSON

Model Year: 2022


Summary

I have had 2 failures of the EGR valve. The first was covered under warranty. Hyundai is refusing to cover the second repair even though I think it should be covered under the 80,000 mile federal emissions warranty. The vehicle currently has 73,000 miles.

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NHTSA ID Number: 11719175

Complaint Date: 2026-02-19

Fail Date: 2026-02-18

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: CR-V

Model Year: 2018


Summary

• The Incident: "The rear window shattered spontaneously while the vehicle was in motion. My wife was driving, I was in the passenger seat, and our two children were in the back seat." • The Risk: "The explosion of glass occurred inches away from my children's heads. This is a severe safety hazard caused by a known manufacturing defect in the rear defroster grid".

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NHTSA ID Number: 11719174

Complaint Date: 2026-02-19

Fail Date: 2025-10-19

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: DODGE

Vehicle Model: DURANGO

Model Year: 2021


Summary

The contact owns a 2021 Dodge Durango. The contact stated that while driving at an undisclosed speed, the driver's side headlight failed to function as intended. In addition, the front passenger side headlight was very dim. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed, and determined that the LED ballast had failed. The contact was informed that the headlight assemblies needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.

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NHTSA ID Number: 11719173

Complaint Date: 2026-02-19

Fail Date: 2025-12-26

Manufacturer Name: BMW of North America, LLC

Vehicle Make: MINI

Vehicle Model: CLUBMAN

Model Year: 2019


Summary

The contact's friend owned a 2019 Mini Clubman. The contact stated that while the driver was driving 25 MPH from a complete stop, another vehicle traveling approximately 30 MPH crashed into the front passenger's side of the vehicle by the fender, in the middle of an intersection. The driver depressed the brake pedal and brought the vehicle to a stop. The air bags failed to deploy. The contact was occupying the front passenger's side seat while the contact's wife was occupying the rear driver's side seat. Both the contact and the driver were able to exit the vehicle. The contact's wife was bleeding due to the front of the hairline being torn open and pushed back to the skull. The contact's wife was assisted out of the vehicle by the ambulance and was provided first aid. The contact's wife was not wearing a seat belt during the incident because she could not find the seat belt buckle prior to the incident. All the passengers of the vehicle were taken to the trauma center of a hospital. The contact's wife underwent surgery. The contact sustained back pain and was currently wearing a back brace. The driver sustained unknown injuries. The vehicle was towed and totaled. No further information was available because the driver had stopped communicating with the contact since the incident. The failure mileage was unknown.

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NHTSA ID Number: 11719172

Complaint Date: 2026-02-19

Fail Date: 2025-05-22

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: RIDGELINE

Model Year: 2023


Summary

There is a presence of gasoline in the oil which is causing two(2) safety issues. 1. The infiltration of gasoline in the oil can cause the engine to malfunction to the point of seizure which could cause a sudden stop in traffic flow. 2. The noxious gasoline fumes are unbearable in the cabin of the truck causing headaches, nausea, and lightheadedness which could cause an accident while driving and could cause the driver to become disoriented and cause an accident. I took the vehicle to Napleton Honda in Loves Park, Illinois to address the problem, and they, in turn contacted American Honda for guidance. The dealership said the technical arm of American Honda said the fumes and the gasoline infiltration was, "NORMAL. I was contacted by American Honda and they suggested that I get a second opinion from another dealership, which IMHO is moot because they will contact American Honda for guidance and they will be told the exact same thing. The case number with American Honda is: XXX. The vehicle is currently under warranty for approximately one(1) more month. I had the oil analyzed by Blackstone Laboratories and they did, in fact detect gasoline in the oil. I have those results. I talked to the Honda Case Manager and she said that Honda will not/does not accept third party testing. American Honda will not even agree to test the oil themselves to determine if what I'm saying is true. I would sincerely appreciate any assistance since my truck is almost unbearable and certainly unsafe to drive. There are currently no warning or check engine lights on, but a simple oil analysis would, 100% confirm the presence of gasoline in the oil. I have noticed the gasoline odor for approximately 9 months and it has progressively gotten worse. I try to combat the noxious odors and impending motor damage by changing my oil very frequently which is approximately every 500-750 miles with full synthetic oil. Please contact me if you need anything further. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT

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NHTSA ID Number: 11719171

Complaint Date: 2026-02-19

Fail Date: 2025-12-01

Manufacturer Name: Toyota Motor Corporation

Vehicle Make: TOYOTA

Vehicle Model: C-HR

Model Year: 2018


Summary

The CVVT broke. The dealership said a part broke and agreed that it was a "known issue" with this vehicle. Toyota was contacted (Engagement Center) and insisted that it is not a known issue.

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NHTSA ID Number: 11719170

Complaint Date: 2026-02-19

Fail Date: 2026-02-02

Manufacturer Name: Kia America, Inc.

Vehicle Make: KIA

Vehicle Model: SORENTO

Model Year: 2022


Summary

The vehicle has less than 75k miles, and I am the second owner. I was driving, and the vehicle lost power. Creating a traumatic experience that could have been fatal. After Kia had inspected the vehicle, I was informed that I needed a new engine and it would cost 8k or more, and my extended warranty would not cover it. Kia has current recalls for similar issues.

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NHTSA ID Number: 11719169

Complaint Date: 2026-02-19

Fail Date: 2026-02-14

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: ODYSSEY

Model Year: 2007


Summary

Odometer Fraud. The contact purchased a 2007 Honda Odyssey. The contact discovered a mileage discrepancy after the purchase of the vehicle. The vehicle was a private sale. At the time of the purchase, the mileage was 147,279. It was later discovered that the mileage was 138,556. However, based on a Carfax report the actual mileage was 176,401.

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NHTSA ID Number: 11719168

Complaint Date: 2026-02-19

Fail Date: 2025-01-09

Manufacturer Name: Subaru of America, Inc.

Vehicle Make: SUBARU

Vehicle Model: OUTBACK

Model Year: 2025


Summary

1.) Eyesight constantly turns off on a whim. No reason or rhyme to it but just turns off. Meaning none of my "safety" systems (lane departure, crash avoidance, emergency braking, lane keeping assistance, collision warnings, collision braking) are functioning. Then it turns on when it decides it wants to turns back on after awhile but will happen in the middle of a 30+mile drive. When has this happened? Intermittently since I've purchased the car 11/23/2024. It's happened at least a dozen or more times. Dealership says nothing is wrong with car and they cannot replicate issue. This is just one of many issues with the new Subaru. Others are auto start stop does not function as it should per the User Manual. 12/4/2024 Passenger outside mirror does not defrost as stated it should in User Manual. 12/4/2024 Mileage for the Wilderness edition rarely hits minimum estimated MPG. constant

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ANCEL AD310 Classic Enhanced Universal OBD II Scanner Car Engine Fault Code Reader CAN Diagnostic Scan Tool, Read and Clear Error Codes for 1996 or Newer OBD2 Protocol Vehicle (Black)
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Bestseller No. 2
MOTOPOWER MP69033 Car OBD2 Scanner Code Reader Engine Fault Scanner CAN Diagnostic Scan Tool for All OBD II Protocol Cars Since 1996, Yellow
  • Multi-Functions - Practical Multi-Functions OBD2 code reader features built-in OBD2 DTC lookup library, which help you to determine the cause of the engine light, read code, erase code, view freeze frame, I/M ready, vehicle information, data flow, real-time curve, get vehicle speed information, calculate load value, engine coolant temperature, get engine speed.
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FOXWELL NT301 OBD2 Scanner Live Data Professional Mechanic OBDII Diagnostic Code Reader Tool for Check Engine Light
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Last update on 2026-03-27 / Affiliate links / Images from Amazon Product Advertising API


 

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