Complaints List


Loading...

Loading...


NHTSA ID Number: 11720518

Complaint Date: 2026-02-25

Fail Date: 2026-02-21

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: FUSION

Model Year: 2013


Summary

1. My car began to produce white smoke after a burning smell. Then caught fire under the hood in engine area. The car is buried in snow/ice, not available to access. 2. The car caught fire. 3. The problem has not been reproduced nor confirmed by anyone (dealer/independent service center) 4. No, due to weather conditions. (Blizzard) 5. Only the burning smell and white smoke.

Read More...

NHTSA ID Number: 11720517

Complaint Date: 2026-02-25

Fail Date: 2026-02-11

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: SANTA FE

Model Year: 2025


Summary

Vehicle experienced sudden loss of power while driving. Transmission warning and ABS warning lights appeared at the same time. The vehicle would not shift properly and began skipping and dropping gears. Smoke was visibly coming from the center underside of the vehicle near the transmission area. There was a strong burning oil or rubber smell inside and outside the vehicle. This created a serious safety risk due to loss of acceleration and potential fire hazard from smoke and burning odor. The issue has been intermittent since early ownership, including jerky shifting and hard engagement. The dealer documented dual clutch transmission communication faults and ABS faults but returned the vehicle the same day stating it was a loose ground. The problem has continued after repair. Vehicle is available for inspection. The defect involves the powertrain and related electrical systems.

Read More...

NHTSA ID Number: 11720516

Complaint Date: 2026-02-25

Fail Date: 2026-02-22

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: SONATA

Model Year: 2017


Summary

Sun roof flew off while driving, the metal framing was twisted and dent. Sun Roof was closed at the time. Pictures were sent to insurance company but no one has looked at it yet. No warning. Sun roof was working properly.

Read More...

NHTSA ID Number: 11720515

Complaint Date: 2026-02-25

Fail Date: 2026-02-25

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: IONIQ 5

Model Year: 2023


Summary

ICCU failure after ~16k miles of ownership. Car cannot charge via AC charging and cannot charge the 12V battery.

Read More...

NHTSA ID Number: 11720514

Complaint Date: 2026-02-25

Fail Date: 2026-02-23

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: RAM

Vehicle Model: 1500

Model Year: 2015


Summary

The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 80 MPH with cruise control engaged, the contact heard an abnormal sound. Upon deactivating the cruise control feature, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road, and after opening the hood, the contact noticed an oil leak. The vehicle was towed to Patriot Diesel, where it was diagnosed and determined that the EGR system and fuel system failures had caused catastrophic engine failure, and there was a hole in the engine. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 19V757000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the dealer was at fault. No assistance was provided. The failure mileage was approximately 115,000.

Read More...

NHTSA ID Number: 11720513

Complaint Date: 2026-02-25

Fail Date: 2026-02-09

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: F-150

Model Year: 2025


Summary

While backing at low speed in a residential driveway, the vehicle struck a parked car causing significant damage. No ADAS safety systems activated: reverse automatic braking did not engage, no parking sensor warnings sounded, no audible or visual alerts occurred. The vehicle made no attempt to slow or stop despite approaching a large stationary obstacle. The vehicle has two open unrepaired recalls at the time of incident: Recall 25V488 (Electronic Brake Booster): EBB module may shut off unexpectedly during ADAS use. The EBB is integral to the electronic braking system ADAS relies on to autonomously apply brakes. If faulted, reverse automatic braking cannot engage regardless of sensor detection. Software fix was available but never applied. Ford documented 37 warranty claims and one crash before issuing this recall. Recall 25V863 (Integrated Park Module): May fail to lock into park. Remedy not yet available. The vehicle provided zero warning of degraded safety capability. No dashboard indicators or alerts that ADAS was unavailable. Multiple overlapping systems failed simultaneously suggesting cascading failure from the EBB fault or multiple independent defects. Ford SSMs 52161, 49767, and 50360 document known Lightning issues with inoperative park aid and reverse brake assist unavailability. The recall notice emphasizes brake pedal feel but does not clearly communicate that the defect can disable automatic emergency braking. Consumers may delay repair not realizing ADAS is compromised. Vehicle is available for inspection.

Read More...

NHTSA ID Number: 11720512

Complaint Date: 2026-02-25

Fail Date: 2026-02-24

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: NISSAN

Vehicle Model: ROGUE

Model Year: 2024


Summary

Yesterday, I got into my car - closed my driver door - and my back rear window completely shattered. Upon research online, this is a common issue arising among Nissan rogues. My safety was at risk due to glass exploding everywhere. The dealership where I got the vehicle has been informed of this issue. The vehicle was just purchased three weeks ago and passed its inspection. There were no warning signals, etc.

Read More...

NHTSA ID Number: 11720511

Complaint Date: 2026-02-25

Fail Date: 2020-02-13

Manufacturer Name: General Motors, LLC

Vehicle Make: GMC

Vehicle Model: TERRAIN

Model Year: 2012


Summary

The oil is depleting every month from the vehicle. Every 2-3 weeks I have to put oil in the vehicle because the oil is being absorbed. Is there a recall on this problem.

Read More...

NHTSA ID Number: 11720510

Complaint Date: 2026-02-25

Fail Date: 2025-06-02

Manufacturer Name: Mercedes-Benz USA, LLC

Vehicle Make: MERCEDES-BENZ

Vehicle Model: CLA 250

Model Year: 2020


Summary

Front Windshield Wipers run randonly when they are not turned on manually. I would be driving and for no reason (no rain or water on the windshield) the wipers would come on and would not turn off when I used the switch. There was no warning message on my auto dash. It was startling and caused confusion when they came on unexpectantly. My mechanic shared a XENTRY document regarding this problem on 4/25/23. Copies of the XENTRY report and my repair receipt are attached.

Read More...

NHTSA ID Number: 11720509

Complaint Date: 2026-02-25

Fail Date: 2026-02-16

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: SONATA

Model Year: 2015


Summary

I was turning into a parking spot and the car accelerated unexpectedly. I slammed into a snow bank and my front bumper was damaged.

Read More...


Bestseller No. 1
ANCEL AD310 Classic Enhanced Universal OBD II Scanner Car Engine Fault Code Reader CAN Diagnostic Scan Tool, Read and Clear Error Codes for 1996 or Newer OBD2 Protocol Vehicle (Black)
  • CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on. After repairing the vehicle's problems, it can quickly read and clear diagnostic trouble codes of emission system, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information.
  • Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed mechanic tool with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
  • Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble emission codes in seconds after you fixed the problem. This device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
  • OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Pls confirm with our customer service whether it is compatible with your vehicle before purchasing.
  • Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.
Bestseller No. 2
MOTOPOWER MP69033 Car OBD2 Scanner Code Reader Engine Fault Scanner CAN Diagnostic Scan Tool for All OBD II Protocol Cars Since 1996, Yellow
  • Multi-Functions - Practical Multi-Functions OBD2 code reader features built-in OBD2 DTC lookup library, which help you to determine the cause of the engine light, read code, erase code, view freeze frame, I/M ready, vehicle information, data flow, real-time curve, get vehicle speed information, calculate load value, engine coolant temperature, get engine speed.
  • Wide Capability - Supports 9 protocols compatible with most 1996 US-Based, 2000 EU-Based and Asian cars, and newer OBD II & CAN domestic or import vehicles. Supports 6 languages - English,German, Dutch, Spanish, French, Italian.
  • 2.8" LCD Display - Designed with a clear display 2.8" Large LCD screen - white backlight and contrast adjustment. No need any battery or charger, OBD reader gets the power directly from your vehicle through the OBDII Data Link Connector.
  • Compact Design - Car diagnostic scanner is equipped with a 2.5 feet long cable and made of a very thick flexible insulator.There are 6 buttons on OBD2 Scanner:scroll up/down,enter/exit and buttons that quick query VIN vehicle number& the DTC fault code.
  • ABS / Airbag codes NOT Supported - It is able to read and clear check engine information which is part of OBDII system, but it cannot work with non-OBDII systems, including ABS / Airbag / Oil Service Light, etc.
Bestseller No. 3
FOXWELL NT301 OBD2 Scanner Live Data Professional Mechanic OBDII Diagnostic Code Reader Tool for Check Engine Light
  • 【Your Personal CEL Doctor – Read & Clear Engine Codes】The NT301 OBD2 scanner lets you read diagnostic trouble codes (DTCs), check em-issions readiness, turn off your Check Engine Light (CEL) or MIL, reset monitors, and view live data streams. It retrieves your vehicle's VIN instantly. Like all standard OBD2 scanners, it clears codes only after repairs are completed—if the issue persists, the code will return. Designed for DIYers who want to understand what’s really going on under the hood.
  • 【Easy Code Reading – Just Plug & Play】Simply plug into the OBD2 port, turn the ignition to “ON” (engine off), and select the correct menu: Select OBDII-> Wait for seconds-> Select Read codes. For accurate results, ensure your vehicle is compatible and the OBD2 port is free from damage or wiring issues. No batteries needed— powered directly by your car.
  • 【Live Data Graphing & Accuracy for Most OBD2 Vehicles】View and log live sensor data in graph form—monitor oxygen sensors, fuel trims, coolant temp, RPM, and more. Spot trends and suspicious values in real time. Compatible with most 1996+ gasoline cars, light trucks, and SUVs sold in the U.S., as well as many 2000+ European and Asian models. Also works on 12V diesel vehicles equipped with OBD2.
  • 【S-mog Check Helper – Know Your Readiness Status at a Glance】With dedicated I/M readiness hotkeys and a simple Red-Yellow-Green LED indicator, you’ll instantly know if your vehicle is ready for em-issions testing. Built-in speaker provides audio feedback. No guesswork—just confidence before you head to the test center.
  • 【A Must-Have Tool for Every Home Mechanic】Compact, rugged, and ready to use right out of the box. The 2.8” color screen is easy to read, even in daylight. No charging or setup required—just plug into the 16-pin DLC and start diagnosing. Recommended by professional mechanics on YouTube and trusted by DIYers worldwide.

Last update on 2026-03-23 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Share to...