NHTSA ID Number: 11720287
Complaint Date: 2026-02-24
Fail Date: 2026-02-24
Manufacturer Name: Daimler Vans USA, LLC
Vehicle Make: MERCEDES-BENZ
Vehicle Model: METRIS
Model Year: 2017
Summary
I am filing a formal safety complaint regarding my Mercedes-Benz Metris serviced at Mercedes-Benz Coconut Creek (Florida) under Recall VS2LAS561 – 9789VMCRC (Customer Service Case #20781216). On February 12th, I delivered the vehicle for recall service. It was returned on February 23rd without the recall properly completed. Invoice no. 328897 – tag T9514 lists replacement of four Continental 235/55 R17 tires and installation of four PRS sensor repair kits. These items were not installed. The tires were placed in the trunk, and only three used sensors are present; one wheel has no sensor. Additionally, the dealership provided 235/55 R17 tires, while the vehicle is homologated for 225/55 R17. Supplying non-approved tire sizes represents a safety concern. Since purchase (from the same dealership), I have reported tire pressure irregularities and abnormal lateral tire wear. During the most recent service, no tire rotation was performed despite documented uneven wear. Two weeks prior to the recall visit, I experienced a highway tire blowout while traveling with my family. When attempting to install the spare tire, I discovered the wheel lock removal key had been removed during a prior Mercedes service and not returned. I was unable to change the tire and required roadside assistance. The lug bolts had to be forcibly removed by an external shop, potentially damaging wheel components. The dealership has not properly resolved these safety-related issues. I do not feel safe operating this vehicle under current conditions. I request investigation into: • Recall execution compliance • Tire size compliance with vehicle specifications • Improper documentation of uninstalled parts • Removal of required emergency equipment (wheel lock key) These issues present potential safety risks to vehicle occupants and other road users. Thanks.
Read More...NHTSA ID Number: 11720286
Complaint Date: 2026-02-24
Fail Date: 2026-02-17
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: IONIQ 5
Model Year: 2022
Summary
For the past few days, our 2022 Hyundai Ioniq 5 (approx. 83,000 miles) has been unable to charge using AC charging (Level 1 or Level 2). The failure is repeatable and consistent across multiple chargers: two separate home Level 2 chargers, the Hyundai-provided Level 1 charger, and a neighbor’s Level 2 charger. In each case, charging either fails to start or stops shortly after initiating. DC fast charging continues to work normally. Component/system suspected: The problem appears related to the vehicle’s onboard AC charging system (possible ICCU, onboard charger/OBC, charge port/inlet, or related high-voltage charging components). The vehicle and components are available for inspection upon request. Safety risk: This creates a safety concern because we cannot reliably charge the vehicle at home or at most public charging locations (which are predominantly Level 2 AC). This increases the risk of unexpectedly running out of charge and becoming stranded in unsafe locations, especially where DC fast chargers are not available. Reproduction/confirmation: The issue has been reproduced on multiple independent AC chargers, making it unlikely to be caused by a single EVSE/charger. A dealer appointment is scheduled for diagnosis and confirmation. Warning lamps/messages: When attempting AC charging, the vehicle reports a charging failure/unsuccessful charging condition (exact message UNKNOWN). No prior warning lamps were noticed before the issue began (UNKNOWN). This issue appears to be widespread based on numerous similar owner reports of AC charging failure on Ioniq 5 vehicles while DC fast charging still works, suggesting a potential systemic defect in the onboard charging/ICCU-related hardware.
Read More...NHTSA ID Number: 11720285
Complaint Date: 2026-02-24
Fail Date: 2026-02-24
Manufacturer Name: Ford Motor Company
Vehicle Make: LINCOLN
Vehicle Model: MKX
Model Year: 2017
Summary
The contact owns a 2017 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Read More...NHTSA ID Number: 11720284
Complaint Date: 2026-02-24
Fail Date: 2025-05-24
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: CHEROKEE
Model Year: 2019
Summary
The contact owns a 2019 Jeep Cherokee. The contact stated that while stopped at a red light, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to a dealer, where it was diagnosed, and determined that the power transfer unit needed to be replaced. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.
Read More...NHTSA ID Number: 11720283
Complaint Date: 2026-02-24
Fail Date: 2025-10-30
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: WAGONEER S
Model Year: 2025
Summary
This is a brand new 2025 Wagoneer S Launch edition. On one occasion the vehicle lost all electric power while being driven. No electronic component worked on the vehicle including hazards. Had to leave the vehicle wear it died on the middle of the road. Was towed for repairs and remained int he shop for 28 days. I was told the delay in repair was due to a specialist from Stellantis being required. Vehicle again stalled about 2 weeks later while merging onto the freeway. This was during rush hour. The top speed the vehicle could reach was 8mph. While braking the vehicle would lurch forward. I had the vehicle towed again for service where it remained in the shop for 30 days. These are not safe vehicles to operate.
Read More...NHTSA ID Number: 11720282
Complaint Date: 2026-02-24
Fail Date: 2026-02-24
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: IONIQ 5
Model Year: 2023
Summary
During level 2 AC charging the circuit breaker in the house tripped. Tried again on a level 1 charger that came with the car and again it tripped the home circuit. Again, the car overloaded the house electricla system to a point it tripped the circuit breaker. Car taken to dealership for repairs. Dealership trouble shooting identifed failed ICCU with burnt connecter pins. HyundaiCase Management number 42152269 THIS IS A FIRE HAZARD FOR THE CAR AND HOUSE.
Read More...NHTSA ID Number: 11720281
Complaint Date: 2026-02-24
Fail Date: 2026-02-24
Manufacturer Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: SIENNA HYBRID
Model Year: 2025
Summary
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats): however, the part for the recall repair was not available. The dealer was contacted, and the contact was informed that parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.
Read More...NHTSA ID Number: 11720280
Complaint Date: 2026-02-24
Fail Date: 2026-02-08
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: RANGER
Model Year: 2021
Summary
Vehicle shifts hard between 3 and 5th gears. The dealer currently has the vehicle in for repairs and there are metal shavings in the transmission reservoir
Read More...NHTSA ID Number: 11720279
Complaint Date: 2026-02-24
Fail Date: 2026-02-23
Manufacturer Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: ROGUE
Model Year: 2023
Summary
While making a left turn at approximately 10 mph in light snow conditions, braking became severely impaired with pedal pressure present but vehicle failing to decelerate, and steering became significantly resistant and insufficient to redirect the vehicle away from the obstacle. Vehicle continued toward a tree despite brake pedal input and steering input away from the tree. Slippery road warning light activated before and during the incident. Multiple additional warning lights activated during and after impact. Airbags did not deploy despite collision. Post-incident, steering required significant opposite steering input to drive straight for approximately 1.7 miles to reach a safe parking location, consistent with front-end damage affecting steering alignment. Prior to this incident, I experienced multiple separate occasions where braking felt abnormal and insufficient in conditions requiring higher traction including rain and snow. I verbally reported this concern once to an authorized Nissan dealer in December 2025 and was told this was normal AEB system behavior. No documentation was created for this verbal complaint. Vehicle had a prior manufacturer recall performed at an authorized Nissan dealer on June 1, 2024 reconfiguring the IPDM/USM — the module controlling electronic steering column lock and CAN bus safety system communications. At that same visit, the Nissan technician documented abnormally dirty brake fluid at only 14,410 miles on this 2023 vehicle. A second manufacturer recall reprogramming the ECM was performed at an authorized Nissan dealer on December 4, 2025, approximately two months before this incident. The vehicle is available for inspection. No independent or dealer post-incident inspection has occurred. An insurance claim has been opened. Incident occurred within the 3-year/36,000-mile manufacturer warranty period at under 31,000 miles.
Read More...NHTSA ID Number: 11720278
Complaint Date: 2026-02-24
Fail Date: 2026-02-17
Manufacturer Name: General Motors, LLC
Vehicle Make: CADILLAC
Vehicle Model: ESCALADE
Model Year: 2023
Summary
On 2/17/2026 , while driving to work at 55 mph , the engine quit and dash board said to restart engine. Could not restart engine and had Cadillac Escalade towed to Gerry Lane Cadillac in Baton Rouge, Louisiana . Today 2/24/2026 , we received a call from dealership stating that it needs a new engine. (6.2 liter engine ) It may be a month before we get our Escalade back.
Read More...
- CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on. After repairing the vehicle's problems, it can quickly read and clear diagnostic trouble codes of emission system, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information.
- Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed mechanic tool with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
- Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble emission codes in seconds after you fixed the problem. This device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
- OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Pls confirm with our customer service whether it is compatible with your vehicle before purchasing.
- Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.
- Multi-Functions - Practical Multi-Functions OBD2 code reader features built-in OBD2 DTC lookup library, which help you to determine the cause of the engine light, read code, erase code, view freeze frame, I/M ready, vehicle information, data flow, real-time curve, get vehicle speed information, calculate load value, engine coolant temperature, get engine speed.
- Wide Capability - Supports 9 protocols compatible with most 1996 US-Based, 2000 EU-Based and Asian cars, and newer OBD II & CAN domestic or import vehicles. Supports 6 languages - English,German, Dutch, Spanish, French, Italian.
- 2.8" LCD Display - Designed with a clear display 2.8" Large LCD screen - white backlight and contrast adjustment. No need any battery or charger, OBD reader gets the power directly from your vehicle through the OBDII Data Link Connector.
- Compact Design - Car diagnostic scanner is equipped with a 2.5 feet long cable and made of a very thick flexible insulator.There are 6 buttons on OBD2 Scanner:scroll up/down,enter/exit and buttons that quick query VIN vehicle number& the DTC fault code.
- ABS / Airbag codes NOT Supported - It is able to read and clear check engine information which is part of OBDII system, but it cannot work with non-OBDII systems, including ABS / Airbag / Oil Service Light, etc.
- 【Your Personal CEL Doctor – Read & Clear Engine Codes】The NT301 OBD2 scanner lets you read diagnostic trouble codes (DTCs), check em-issions readiness, turn off your Check Engine Light (CEL) or MIL, reset monitors, and view live data streams. It retrieves your vehicle's VIN instantly. Like all standard OBD2 scanners, it clears codes only after repairs are completed—if the issue persists, the code will return. Designed for DIYers who want to understand what’s really going on under the hood.
- 【Easy Code Reading – Just Plug & Play】Simply plug into the OBD2 port, turn the ignition to “ON” (engine off), and select the correct menu: Select OBDII-> Wait for seconds-> Select Read codes. For accurate results, ensure your vehicle is compatible and the OBD2 port is free from damage or wiring issues. No batteries needed— powered directly by your car.
- 【Live Data Graphing & Accuracy for Most OBD2 Vehicles】View and log live sensor data in graph form—monitor oxygen sensors, fuel trims, coolant temp, RPM, and more. Spot trends and suspicious values in real time. Compatible with most 1996+ gasoline cars, light trucks, and SUVs sold in the U.S., as well as many 2000+ European and Asian models. Also works on 12V diesel vehicles equipped with OBD2.
- 【S-mog Check Helper – Know Your Readiness Status at a Glance】With dedicated I/M readiness hotkeys and a simple Red-Yellow-Green LED indicator, you’ll instantly know if your vehicle is ready for em-issions testing. Built-in speaker provides audio feedback. No guesswork—just confidence before you head to the test center.
- 【A Must-Have Tool for Every Home Mechanic】Compact, rugged, and ready to use right out of the box. The 2.8” color screen is easy to read, even in daylight. No charging or setup required—just plug into the 16-pin DLC and start diagnosing. Recommended by professional mechanics on YouTube and trusted by DIYers worldwide.
Last update on 2026-03-23 / Affiliate links / Images from Amazon Product Advertising API
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