Complaints List


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NHTSA ID Number: 11719497

Complaint Date: 2026-02-20

Fail Date: 2017-04-07

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: INFINITI

Vehicle Model: FX35

Model Year: 2003


Summary

My airbag light came on again recently, without any incident and I am concerned that this means my car is now unsafe. This happened in 2017 and it was a repair that was made without charge. I have now been informed that it would cost over $1,000 to repair, but I think this is a malfunction that should be covered by the Dealer, as there has been an issue with the airbags before.

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NHTSA ID Number: 11719496

Complaint Date: 2026-02-20

Fail Date: 2026-02-16

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: MUSTANG MACH E

Model Year: 2023


Summary

Electronic parking brake failure after Massachusetts snow storms and salt. Car is currently at dealership so yes it’s available for inspection at Sentry Ford Medford MA. Yes it’s been reproduced. I was lucky it did not fail engaged so I was able to drive it. Early production 2023 but ford did not recall this model year. Same problem as csp 22p31. Ford currently is not covering this repair even just 500 miles over factory warranty even though all model years around it have the recall. As for the automatic emergency braking it may stop you very short, and hitting the pedal does not override the braking system. Car jerks and seems confused in this situation. I keep turning it off, but the car keeps putting it back on against my wishes. Extremely concerning as it should stay off.

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NHTSA ID Number: 11719495

Complaint Date: 2026-02-20

Fail Date: 2026-02-20

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: NISSAN

Vehicle Model: ROGUE

Model Year: 2023


Summary

Check engine light appears and it states engine malfunction speed reduced

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NHTSA ID Number: 11719494

Complaint Date: 2026-02-20

Fail Date: 2026-02-06

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: CHRYSLER

Vehicle Model: PACIFICA

Model Year: 2023


Summary

The contact owns a 2023 Chrysler Pacifica. The contact stated that while driving 70 MPH, the accelerator pedal failed to respond as needed. The contact pulled over and restarted the vehicle, and the failure persisted. The vehicle was driven to the dealer to be diagnosed, and failure was associated with NHTSA Campaign Number: 23V010000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 81,000.

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NHTSA ID Number: 11719493

Complaint Date: 2026-02-20

Fail Date: 2026-02-19

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: F-150

Model Year: 2023


Summary

The sunroof of my vehicle burst while I was driving on the highway. There was no warning and the vehicle was not hit by anything. The glass shattered and came into the truck cabin. Air starting getting in the vehicle as well. It was a dangerous situation as I was driving and glass was coming in. The vehicle was towed to the dealership. The dealership is refusing to repair the vehicle and they can’t confirm why the sunroof broke. The glass is caved outward. I have filed a claim with my insurance company to have the vehicle repaired.

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NHTSA ID Number: 11719492

Complaint Date: 2026-02-20

Fail Date: 2026-01-09

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: JEEP

Vehicle Model: GRAND CHEROKEE

Model Year: 2022


Summary

The contact owns a 2022 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM). The vehicle was taken to the dealer. The battery was tested and failed. The vehicle remained at the dealer unrepaired. The contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 39,626.

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NHTSA ID Number: 11719491

Complaint Date: 2026-02-20

Fail Date: 2026-02-20

Manufacturer Name: General Motors, LLC

Vehicle Make: GMC

Vehicle Model: YUKON

Model Year: 2013


Summary

The contact owns a 2013 GMC Yukon. The contact stated that while driving approximately 65 MPH, the rear tailgate opened independently. The failure had occurred on several occasions. The battery warning light was illuminated. The contact stated that while driving at approximately 55 MPH, the vehicle lost automotive power. The contact pulled over to the shoulder lane and attempted to shift to park(P); however, the vehicle failed to shift to park(P). No warning lights were illuminated. The vehicle was towed to a dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired. The vehicle was taken to a dealer to be diagnosed; however, the dealer stated that the failure of the battery light being illuminated was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

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NHTSA ID Number: 11719490

Complaint Date: 2026-02-20

Fail Date: 2025-11-02

Manufacturer Name: General Motors, LLC

Vehicle Make: GMC

Vehicle Model: YUKON XL

Model Year: 2024


Summary

The contact owns a 2024 GMC Yukon XL. While the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact's wife noticed an abnormal knocking sound before the engine seized. The check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and DTC: P0305 (lifter on cylinder 5); was retrieved, and the intake valve detached and damaged the camshaft. The contact was informed that the lifters and related parts, camshaft, and the coolant pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with engine failure due to the metal shavings found in the oil. The contact was informed that the engine needed to be replaced. The vehicle was not diagnosed. In addition, the failure had occurred within 2,500 miles of the initial repair. The manufacturer was made aware of the failure ,and a case was filed. The failure mileage was approximately 14,589.

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NHTSA ID Number: 11719489

Complaint Date: 2026-02-20

Fail Date: 2025-06-21

Manufacturer Name: KTM North America, Inc.

Vehicle Make: KTM

Vehicle Model: 390 ADVENTURE

Model Year: 2024


Summary

I purchased a 2024 KTM 390 Adventure on June 21, 2025 and within 1/4 mile of driving it away from the dealership my throttle completely cut out as I was merging into traffic. The bike had 2 miles on it and was brand new. I turned the key to the bike off and back on after I was sitting in the bike lane of the road. I started the bike back up and was able to make it another mile down the road when my throttle completely cut out as I was making a left turn through an intersection. I rode the bike immediately back to the dealership and explained the situation. They said they hadn’t heard of anything like that before and had their mechanic inspect it. They confirmed the bike had a short in the e-throttle and gave me another new 2024 KTM 390 Adventure. I received a recall in September 2025 about the known issue of the throttle cutting out and that my current bike is one of the affected VINs. I am writing this complaint because KTM has not come up with a remedy in a timely manner. I don’t feel safe or confident riding my bike knowing I could be injured or killed if the throttle cuts out on me at the wrong time.

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NHTSA ID Number: 11719488

Complaint Date: 2026-02-20

Fail Date: 2025-09-20

Manufacturer Name: General Motors, LLC

Vehicle Make: GMC

Vehicle Model: TERRAIN

Model Year: 2026


Summary

The contact owns a 2026 GMC Terrain. While drying the vehicle after it was washed, the contact became aware that the middle section of the vehicle was loose. The vehicle was taken to the dealer. The dealer informed the contact that the part to repair the vehicle needed to be ordered. The contact was awaiting a response from the dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000.

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Last update on 2026-03-26 / Affiliate links / Images from Amazon Product Advertising API


 

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