Complaints List


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NHTSA ID Number: 11719277

Complaint Date: 2026-02-20

Fail Date: 2026-02-19

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: NISSAN

Vehicle Model: Z

Model Year: 2024


Summary

The rear hatchback window, and it will be available until Monday when we have an appointment to replace the shattered rear hatchback window. We were in the car at a stop light and the rear window literally exploded causing some glass shards to fall into the car. We had no idea what happened except the window was totally shattered and we could not see anything out of the back window which made it impossible to see what was behind us. No. We stopped immediately at a Nissan dealership in Melbourne, Fl and were told we don’t do windows here so get lost. Seriously! They wouldn’t even come out and look at the shattered window even though it is a 2024 and still under warranty. They totally blew us off and would have nothing to do with us. We have reported it to USAA and Glass Doctor will hopefully be bringing us a new window on Monday for $750. It’s hard to find the window because this Z is brand new to the fleet. There was nothing but a huge explosion as the window shattered.

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NHTSA ID Number: 11719276

Complaint Date: 2026-02-20

Fail Date: 2025-06-25

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: SONATA

Model Year: 2018


Summary

The component involved is the engine (2.4L Theta II gasoline engine) in my 2018 Hyundai Sonata. The malfunction involves excessive internal engine oil consumption between oil changes. The vehicle consumes oil at an abnormal rate, requiring frequent top-offs to prevent low oil levels. The vehicle is available for inspection upon request. This condition creates a safety risk because excessive oil consumption can lead to critically low oil levels, engine seizure, sudden engine stall, or loss of propulsion while driving. A sudden engine stall or loss of power while operating at highway speeds could increase the risk of a crash. The problem has been inspected and documented by an authorized Hyundai dealership. During service, the dealership recorded that the customer reported oil burning between oil changes and noted evidence of engine oil consumption. No permanent repair has been performed. The issue remains unresolved. Hyundai Motor America has not physically inspected the vehicle directly but has reviewed the case through customer care. The manufacturer has required additional diagnostic testing at the owner’s expense as a condition of further evaluation and declined to authorize testing at no cost or provide assurance of reimbursement. No crash, fire, or injury has occurred to date. The vehicle has not been inspected by police or insurance representatives. There were no warning lamps illuminated at the time the oil consumption was first observed. The condition was first noticed when oil levels were found to be significantly low between scheduled oil changes. The issue has been ongoing and progressive. Given the known history of engine-related issues involving Hyundai Theta II engines, I am submitting this complaint due to concerns that continued oil consumption may result in engine failure, sudden stall, or loss of propulsion while driving, creating a potential safety hazard. The vehicle remains in service but the condition has not been corrected.

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NHTSA ID Number: 11719275

Complaint Date: 2026-02-20

Fail Date: 2026-01-01

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: NISSAN

Vehicle Model: ALTIMA

Model Year: 2021


Summary

Passenger back locks stopped working first. Then driver side back locks. Now both driver and passenger front locks will not lock/unlock automatically. This is scary when not being able to get in/out of vehicle for an emergency. I have reviewed multiple complaints and it appears this is a very common Nissan problem that needs to be addressed before it becomes a bigger safety problem.

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NHTSA ID Number: 11719274

Complaint Date: 2026-02-20

Fail Date: 2026-02-20

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: F-150

Model Year: 2017


Summary

The transmission control module in the 10R60 transmission is no longer communicating with the vehicle. This caused the vehicle to not be able to determine which gear it is in causing it to not start.

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NHTSA ID Number: 11719273

Complaint Date: 2026-02-20

Fail Date: 2026-02-11

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: INFINITI

Vehicle Model: QX50

Model Year: 2021


Summary

Dear NHTSA Representative, I am filing a complaint against Infiniti regarding refusal to perform a recall-related engine replacement on my vehicle. Vehicle Information: • Year: 2021 • VIN: [XXX] I brought my vehicle to Grubbs INFINITI in Grapevine, TX for recall service in August 2026 and again on February 11, 2026. The dealership refused to perform the recall-related engine replacement. The reason provided was that oil change maintenance had not been completed on time by the previous owner before I purchased the vehicle. However, since I have owned the vehicle, all oil change maintenance has been completed on time and properly maintained. The engine has not failed, but it remains subject to the recall and the associated safety risk. I believe denying recall service based on maintenance history from a prior owner is improper and leaves me operating a vehicle that is subject to an unresolved safety recall. I respectfully request that this matter be investigated and that Infiniti be required to comply with its recall obligations and perform the required repair at no cost. Please let me know if additional documentation is needed. I can provide maintenance records and service documentation. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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NHTSA ID Number: 11719272

Complaint Date: 2026-02-20

Fail Date: 2026-02-16

Manufacturer Name: Tesla, Inc.

Vehicle Make: TESLA

Vehicle Model: MODEL Y

Model Year: 2026


Summary

The frunk is missing, an emergency release button or latch, so a small child could be trapped inside with no way out.

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NHTSA ID Number: 11719271

Complaint Date: 2026-02-20

Fail Date: 2026-02-11

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: INFINITI

Vehicle Model: QX50

Model Year: 2021


Summary

1. The engine is the system that is malfunctioning. There was a recall on my vehicle. I was told to bring the vehicle in for the metal found in oil. Infiniti denied to replace my engine which was stated during the recall that the engine would be replaced. My vehicle was returned to me without receiving an engine per the recall. 2. My safety is at risk because the engine can fail which can cause me to lose controls of the vehicle and not be able to prevent an accident. That also places others at risk. My engine could also blow up at any given time. 3.The problem has been confirmed by the Infiniti dealership (service department) during both inspections. 4.The vehicle has been inspected by the manufacturer. Infiniti had denied to expect responsibility per the recall and denied to replace my engine per their recall. 5.There had not been any warnings, messages or symptoms of the problem prior to getting notification of the recall or getting my vehicle inspected per the recall. This is the second complaint that I am filing against Infiniti per the recall that was called on my vehicle. My vehicle has not been serviced correctly and my engine has not been replaced.

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NHTSA ID Number: 11719270

Complaint Date: 2026-02-20

Fail Date: 2025-12-01

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: NISSAN

Vehicle Model: ROGUE

Model Year: 2020


Summary

Rear windshield exploded when I closed my driver side door upon entering my car. After I had it replaced my door does not work properly now. It opens all the way then closes part way. Tried to reset but doesn't work.

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NHTSA ID Number: 11719269

Complaint Date: 2026-02-20

Fail Date: 2026-01-30

Manufacturer Name: Volkswagen Group of America, Inc.

Vehicle Make: AUDI

Vehicle Model: Q5

Model Year: 2018


Summary

Yellow warning light..drive system malfunction. Red warning light..low oil pressure at idle. Says stop engine..after engine restart lights go off and is fine.. for a little bit.

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NHTSA ID Number: 11719268

Complaint Date: 2026-02-20

Fail Date: 2026-02-19

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: IONIQ 5

Model Year: 2023


Summary

My car reported an error "check electric vehicle system" and would not drive over 25 mph. I had it towed to the nearest Hyundai dealership. This was after the car repeatedly killed the 12 volt battery. This is a common issue known with the ICCU.

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Last update on 2026-03-27 / Affiliate links / Images from Amazon Product Advertising API


 

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