Complaints List


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NHTSA ID Number: 11718786

Complaint Date: 2026-02-18

Fail Date: 2026-02-06

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: CHRYSLER

Vehicle Model: PACIFICA

Model Year: 2018


Summary

The contact owned a 2018 Chrysler Pacifica. The contact stated that while in reverse(R) and reversing into a parking spot, it was difficult to accelerate over a patch of ice. The contact depressed the accelerator pedal, and the vehicle accelerated quickly and failed to stop while depressing the brake pedal and the vehicle drove through a fence and crashed into a brick building and stopped. The contact stated that prior to the failure, the U-Connect phone feature disconnected independently. The failure had never occurred before. The contact stated that the U-Connect failure might have been linked to the unintended acceleration failure. No injuries were sustained. A Police report was not filed. The fence and a side of the brick building were damaged during the crash. The vehicle was initially towed to the residence before being towed to a Collision Center, where the vehicle was deemed a total loss by the Insurance Provider. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was approximately 159,000.

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NHTSA ID Number: 11718785

Complaint Date: 2026-02-18

Fail Date: 2025-07-14

Manufacturer Name: Ineos Automotive Americas, LLC

Vehicle Make: INEOS

Vehicle Model: GRENADIER

Model Year: 2024


Summary

While traveling on a rough road I experienced a side curtain airbag deployment on our Ineos Grenadier. There was no impact or roll over. There was only one person in the vehicle, the driver, yet both the drivers side and passenger side airbags deployed along with the drivers seatbelt locking mechanism. The airbags never deflated, leaving the driver trapped in the vehicle. To exit the vehicle a knife had to be used to deflate the drivers side airbag. Over one hour later the passenger side airbag had never deflated and also required a knife to puncture it. If there was an actual roll over and water was involved, I fear that the occupants of the vehicle could not get out. Something is faulty with this system.

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NHTSA ID Number: 11718784

Complaint Date: 2026-02-18

Fail Date: 2026-02-09

Manufacturer Name: Toyota Motor Corporation

Vehicle Make: TOYOTA

Vehicle Model: COROLLA

Model Year: 2021


Summary

The contact owns a 2021 Toyota Corolla. The contact discovered brake fluid on the clutch pedal, and the brake pedal was mushy while depressed. The vehicle was taken to the dealer, who determined that the brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 89,900.

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NHTSA ID Number: 11718783

Complaint Date: 2026-02-18

Fail Date: 2026-02-07

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: NISSAN

Vehicle Model: ARMADA

Model Year: 2025


Summary

On Saturday, February 7th, at approximately 1:00 PM, I was involved in a high-impact rear-end collision while driving cautiously with Adaptive Cruise Control and driver assistance systems activated, maintaining the distance set by the vehicle itself. When the vehicles ahead of me suddenly collided, my Nissan Armada did not brake properly. I am not stating that the braking response was insufficient — I am stating that the braking system failed to function correctly. Despite fully depressing the brake pedal, the vehicle did not decelerate in a normal or expected manner. Most importantly, there were no visible skid marks or braking marks on the pavement after the accident, which strongly indicates that the braking system did not engage as it should have. Any properly functioning vehicle under full brake application would normally leave visible braking evidence on the roadway. This did not occur. The impact was severe and resulted in extensive frontal damage, yet no airbags deployed, which further intensifies the concern regarding multiple safety system failures. This incident placed my life, the lives of my family members traveling with me, and the lives of others on the road at extreme risk. While there were no fatalities, there were minor injuries and significant emotional trauma, particularly for my [XXX] daughter, who is now fearful of riding in a vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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NHTSA ID Number: 11718782

Complaint Date: 2026-02-18

Fail Date: 2025-07-18

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: ESCAPE

Model Year: 2015


Summary

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blank screen while the vehicle was in reverse(R). The failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "Rear-view Camera not Available" was displayed. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000.

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NHTSA ID Number: 11718781

Complaint Date: 2026-02-18

Fail Date: 2026-02-17

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: ODYSSEY

Model Year: 2022


Summary

The sunroof exploded, causing the glass to shatter, while driving. The vehicle is available for inspection. The noise from the glass shattering caused ear pain, headache, and tinnitus, which has been evaluated by a doctor. State Farm insurance has aided in the situation. The vehicle is in the body shop for repairs. The sunroof indicated no warning prior to the shattering of the glass.

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NHTSA ID Number: 11718780

Complaint Date: 2026-02-18

Fail Date: 2026-02-18

Manufacturer Name: Volkswagen Group of America, Inc.

Vehicle Make: VOLKSWAGEN

Vehicle Model: ATLAS

Model Year: 2025


Summary

The vehicle has a speed limit sign feature where it displays the speed limit of the road you are on in the windshield. However, this is displaying inaccurate speeds limits which is very dangerous. I have contacted Volkswagen about the issue and they advised that there is nothing they can do. If someone where to use my car and trust the information that Volkswagen it could be very dangerous.

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NHTSA ID Number: 11718779

Complaint Date: 2026-02-18

Fail Date: 2026-02-04

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: JEEP

Vehicle Model: WRANGLER 4XE

Model Year: 2024


Summary

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while the vehicle was parked, it was plugged into the charger and red dots illuminated. The vehicle was taken to the dealer, where the contact was advised not to connect the vehicle to the charger. The contact was informed of an open recall. The contact was advised to park the vehicle outside. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.

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NHTSA ID Number: 11718778

Complaint Date: 2026-02-18

Fail Date: 2023-02-18

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: JEEP

Vehicle Model: GRAND CHEROKEE

Model Year: 2015


Summary

The contact owns a 2015 Jeep Grand Cherokee. The contact stated the infotainment system turned off intermittently while driving, and occasionally failed to turn off when the vehicle was turned off. The dealer was contacted and informed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 69,000.

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NHTSA ID Number: 11718777

Complaint Date: 2026-02-18

Fail Date: 2017-03-31

Manufacturer Name: Kia America, Inc.

Vehicle Make: KIA

Vehicle Model: OPTIMA

Model Year: 2012


Summary

The contact owns a 2012 Kia Optima. The contact stated that the engine was knocking at startup. The contact referenced NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING); and the VIN was included in the recall; however, the manufacturer declined to honor the recall because the original owner of the vehicle had failed to respond to the recall notification. The local dealer was contacted. The contact stated that the manufacturer had declined to honor the recall due to the previous owner not having the vehicle repaired. The manufacturer was made aware of the issue. The failure mileage was 189,369.

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Last update on 2026-03-28 / Affiliate links / Images from Amazon Product Advertising API


 

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