Complaints List


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NHTSA ID Number: 11718716

Complaint Date: 2026-02-18

Fail Date: 2025-01-22

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: JEEP

Vehicle Model: GLADIATOR

Model Year: 2021


Summary

Passenger side rear axle leaking gear oil. Issued was repaired by dealership No warning I just saw the oil on the tire and in my driveway

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NHTSA ID Number: 11718715

Complaint Date: 2026-02-18

Fail Date: 2026-01-26

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: CHRYSLER

Vehicle Model: PACIFICA

Model Year: 2025


Summary

My van has been in the shop for 22 days. They have replaced the engine 1 time and I had the van back 2 more times for check engine light issues and now the engine is being replaced for a a second time, so this is the 3rd engine in my 2025 Chrysler Pacifica that has 9100 miles on it.

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NHTSA ID Number: 11718714

Complaint Date: 2026-02-18

Fail Date: 2026-01-30

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: JEEP

Vehicle Model: GLADIATOR

Model Year: 2021


Summary

The 3rd brake light in the tailgate malfunctioned This is required to pass New York State safety inspection A Jeep dealer replaced the part No warning on the dashboard of this light failing

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NHTSA ID Number: 11718713

Complaint Date: 2026-02-18

Fail Date: 2026-01-28

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: F-150

Model Year: 2016


Summary

The contact's husband owns a 2016 Ford F-150. The contact stated that while driving at 55 MPH, the transmission unexpectedly downshifted to first gear. There was no warning light illuminated. The contact stated that while her son was driving 60 MPH, the driver lost control of the steering wheel and the vehicle unexpectedly downshifted, and the vehicle almost came to a complete stop. Despite the failure, the contact's son was able to drive the vehicle back to the residence, and the vehicle was parked and remained parked at the residence. The dealer was notified of the failure, and the contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 103,000.

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NHTSA ID Number: 11718712

Complaint Date: 2026-02-18

Fail Date: 2024-07-30

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: ACURA

Vehicle Model: ZDX

Model Year: 2024


Summary

2024 Acura ZDX Collision Mitigation Brake System will activate without warning engaging the parking brake. Has occurred intermittently while driving forward or in reverse. Dealership claims there are no codes and has advised that both front and rear systems should be disabled. Manufacturer states there are no software updates to address this issue. Failure milage approx. 100.

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NHTSA ID Number: 11718711

Complaint Date: 2026-02-18

Fail Date: 2025-12-01

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: JEEP

Vehicle Model: CHEROKEE

Model Year: 2015


Summary

The contact owns a 2015 Jeep Cherokee. The contact stated that after starting the vehicle, the check engine warning light remained illuminated. The message "4WD Low" was displayed, and there was a grinding sound coming from the front of the vehicle. The vehicle was towed to the local dealer to be diagnosed. The vehicle was diagnosed with PTU failure. The contact was informed that the PTU needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 150,000.

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NHTSA ID Number: 11718710

Complaint Date: 2026-02-18

Fail Date: 2026-01-15

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: GENESIS

Model Year: 2015


Summary

The contact owns a 2015 Hyundai Genesis. The contact stated that while stopped at a traffic light or while the vehicle was in drive, the vehicle failed to move, and the engine shut off unexpectedly. Several unknown warning lights were illuminated on the instrument panel. To restart the vehicle, the driver had to shift the gear selector into park and then press the start button. The vehicle was taken to a local dealer, but the dealer was unable to duplicate the failure or determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

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NHTSA ID Number: 11718709

Complaint Date: 2026-02-18

Fail Date: 2026-02-15

Manufacturer Name: Toyota Motor Corporation

Vehicle Make: TOYOTA

Vehicle Model: GRAND HIGHLANDER

Model Year: 2025


Summary

The front panel of the sunroof shattered while the vehicle was parked in our garage. Glass shards are inside the car. The dealership submitted a claim to Toyota who denied any material defect and refused to repair under warranty.

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NHTSA ID Number: 11718708

Complaint Date: 2026-02-18

Fail Date: 2026-02-03

Manufacturer Name: General Motors, LLC

Vehicle Make: CHEVROLET

Vehicle Model: TAHOE

Model Year: 2023


Summary

To NHTSA, I am reporting a serious safety defect in my 2023 Chevrolet Tahoe purchased from Criswell Chevrolet (Gaithersburg, MD). Defects include a documented brake system failure while driving and repeated electrical/shift faults preventing shifting out of Park. The issue is ongoing even after the dealer/manufacturer stated it was fixed. Key events: Feb 3, ~12:45 pm: While traveling ~35–39 mph on a five‑lane road, brakes failed. I slowed by coasting uphill and using maximum pedal force to ~5–7 mph before stopping. I have video of the incident and two other times this has happened with pictures as the car was in park. Three prior start-up incidents: All dash lights illuminated (including brake failure and Forward Collison System Unavailable); vehicle stuck in Park. First required towing; dealer could not replicate despite reported stored codes. Subsequent event stranded my family. I have notified Chevrolet and the dealer; their offer does not address safety or recurrence. Please record this complaint, assess broader risk, and advise on related recalls/investigations. If there is a path forward to ensure the safety of my family, please respond with that guidance. My phone number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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NHTSA ID Number: 11718707

Complaint Date: 2026-02-18

Fail Date: 2026-02-16

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: F-150

Model Year: 2019


Summary

Truck started smoking from under the hood in the area of the battery compartment while driving. Then truck burst into flames. 53,000 miles. No injuries. Hillsborough County Fire Rescue came to the scene with report number XXX-XXX and can be reached at [XXX] . Sticker shows built in May 2019. There was a recall 19S40 which applied to vehicles made in June 2019. So I was only one month prior to the official recall date. However, 19S40 specifically mentions fire risk. I believe my truck had this defect and was not recalled when it should have been. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Last update on 2026-03-28 / Affiliate links / Images from Amazon Product Advertising API


 

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